Deaf To Reason, Part 5

| QLD, Australia | Crazy Requests, Health & Body, Technology

Manager: “Can you please see that customer; he says he’s having trouble hearing his phone.”

Me: “Which is it, he can’t hear it or the sound isn’t working?”

Manager: “I’m not quite sure. Um, also… he’s deaf.”

Me: “What?”

Manager: “Please, you’re so good with these customers.”

Me: “Okay…”

(I head over and greet the customer and run a few basic checks on his mobile and immediately see the volume is working as it should.)

Me: “Well, sir, the volume appears to be working just fine, but you were having trouble hearing it, is that correct?”

Customer: “Oh, I can hear it just fine now. That’s no problem. But sometimes I like to go for a walk and when I do, I take my hearing aid out. Then I can’t hear it anymore! What do you suggest I do?”

Me: *dumbfounded* “…uh, I suggest you put your hearing aid back in?”

(The customer nods and looks at me expectantly, as if I have further advise to dispense.)

Me: “I’m sorry, sir, but I really can’t think of any other solution, under the circumstances.”

Customer: “Oh… well, I suppose that will have to do then!” *walks off looking quite dissatisfied*

Related:
Deaf To Reason, Part 4
Deaf To Reason, Part 3
Deaf To Reason, Part 2

More Money Than Sense

| USA | Extra Stupid, Money, Technology

(As I am ringing up a customer, I begin asking her the standard questions that I’m required to ask as a cashier. She is buying a tablet.)

Me: “Would you like to add on a year of coverage to this in case it gets dropped or stops working?”

Customer: “No, it’s only $100. If it breaks, I’ll just get a new one.”

Required: One Marauder’s Map

| Boston, MA, USA | Crazy Requests, Extra Stupid, Technology

(I work in a large retail store that requires maps for customers. An older woman approaches me with said map…)

Woman: “Excuse me, do you work here?”

Me: “Yes, ma’am, what can I do for you?”

Woman: “Well, that map:” *points to the one bolted to the floor* “It shows me where I’m currently standing, but this one:” *shows the paper map she’s holding* “doesn’t. Why?”

Me: “Well, ma’am, that’s the map you actually carry throughout the store. There’s no way for it to know where you are at any time.”

Woman: “Well, all of your maps should show me where I am in the store!”

Me: *taking her paper map* “Let me see if I can get the GPS on this paper map fixed for you.”