Hiding In Plain Sight

, | AR, USA | Right | December 16, 2015

(I manage an authorized retail location for a major cellphone company.)

Me: *to customer coming in the store* “Hello! How can we help you today?”

Customer: “I need to start new cellphone service.”

Me: “Great! Let’s just go over to my desk so I can get some information from you to get started.”

Customer: “I am so glad to not have to deal with those jerks at [Company we sell service for].”

Me: “Um, you are dealing with one of said jerks right now…”

Customer: “You mean this isn’t [Competitor with a completely different log, color scheme, and name]?”

Me: “No, sir, sorry.”

Customer: “Well, HOW DARE YOU DISGUISE YOURSELF AS [Competitor]!” *storms out*

Me: *to coworker* “You would think the four-foot letters over the door, the sign right there on the wall, the logos everywhere, and my name badge would have been enough…”

Having A Few Tech Errors

, | SC, USA | Working | December 16, 2015

(I’m dropping off a tablet with charging problems at the technical support desk of a national retail chain where I purchased the warranty to go with it. We’re almost finished with the last of the paperwork when this happens.)

Me: “Oh, great! You put down that it’s intermittent so the techs will see it. Now I’m sure they’ll get it right.”

Tech: *who’s checking me out* “Yes, ma’am, I’m sorry this is so frustrating. I have to put the information in the notes or our techs won’t know about it.”

Me: *signing the form* “Yes… ah… I was just saying… I was glad that…”

Tech: *sounding defensive and upset* “I’m sorry, it can be confusing, but I HAVE to have this information in the notes. Again, I’m sorry, but this is the way it has to be done.”

Me: *in shock* “Ah… yes… that’s very good… Thank you.”

Tech: *backing away, waving his hands as if to calm me down* “Ma’am, please… There’s no need to get upset. Our techs are going to work on this as quickly as possible for you.”

Me: “Oh, yes, I know. Should be about two to three weeks? Maybe a little longer if it takes them some time to replicate the—”

Tech: *nearly diving away from the counter as if I’m going to physically attack him* “Two or three weeks is the minimum. It could take longer than that though if they have trouble. You’ll get email notifications… Now, please… We’ve done what you ask… There’s no reason to be angry. You’ll get an email when it’s ready.”

Me: *just standing at the counter and holding the paperwork, watching him literally run away from the counter* “Ah… thanks?”

Can’t Accept Your Sage Advice

| Columbus, OH, USA | Right | December 15, 2015

(I work in a store that sells goods for the home. It’s near closing time and I’m cleaning up the bedding.)

Customer: “Sweety, I hope you aren’t too busy, but I’m actually colorblind, and I really need some queen-size sheets in a sage green for my guest bedroom.”

Me: “Sure, no problem.” *picks up a sage green sheet set* “The are quite nice, and a high thread count.”

Customer: “No, no, no. That won’t do at all. They have to be SAGE Green.”

Me: “But… they are.”

Customer: “No, I can tell. Those aren’t sage green.”

(I am, by this point, completely perplexed. As she continues to deny every sage green sheet set I show her is actually sage green.)

Me: “Well, I do apologize, ma’am, but we don’t seem to have any sage green sheets in stock at the moment.”

Customer: “Well, this was a waste of time”

Me: *under my breath* “I know the feeling…”

I See Your True Colors Swearing Through

| TX, USA | Right | December 15, 2015

(My coworker is hidden behind front register counter, kneeling to stock something.)

Customer: *to her friend* “I f****** hate these people. They’re never f****** ready. They’re so f****** stupid. That’s why they work here. They’re so f****** dumb.”

Coworker: *stands up, staring customer dead in the face* “Will that be all today?”

Customer: “Sorry about that. Didn’t see you there.”

Coworker: “I understand. We all show our true colors when we’re alone.”

Customer: *clearly offended, scoffs at coworker and stomps out of the store*

1 Thumbs
1,227
VOTES

Your Work Ethic Is Crap

| MO, USA | Working | December 13, 2015

(Returning to my station after a large bathroom break.)

Manager: “Where have you been?!”

Me: “In the restroom. I told you I was taking a break.”

Manager: “Are you sure you were not just playing on your phone all that time?! How do I know what you were REALLY doing in there?!”

Me: *sighs, tired of her constantly questioning my work ethic* “Would you like a stool sample next time? Honestly, even if I WERE on my phone it wouldn’t matter as long as I was actually processing a bowel movement… Are you telling me that you don’t use your phone on your restroom breaks?”

Manager: “…How dare you!”

Me: “Yes, how dare me need to take a crap and check my texts at the same time. I am such a horrible worker. Can actually I get back to my job now?”

(Kicker? She took 30 minutes on her 15 minute break every day and smoked in the single stall bathroom even though it is a class A violation, but got on everyone else for minor infractions to cover her own butt.)

Page 174/787First...172173174175176...Last