The Line Goes Cinnamon And On

| Atlanta, GA, USA | Friendly | June 16, 2016

(My friends are in the checkout line, but the people in front of us are trying to buy a wastebasket which doesn’t have a price tag, and they can’t remember where they got it from. As they’re going through this ordeal, I decide to wander off since I’m not buying anything and come back a little while later.)

Friend: “Where did you run off to?”

Me: “I went and got a cinnamon roll.”

Friend: “So, then, where’s the cinnamon roll?”

Me: “I ate it already.”

Friend #2: “Wait a minute! You mean to tell us that you went off, bought a cinnamon roll, ate it, and in that entire time, we haven’t moved a f****** inch in this line?!”

(I decided not to tell them that I went to the bathroom as well.)

That Deal Has Fully Checked Out

| Ansbach, Germany | Right | June 11, 2016

(Our store has a deal where you buy €200 worth of merchandise and you get €50 off. You have to have a flyer/coupon that we spammed everyone with for two weeks. Knowing most people will forget to bring them in, I stash a few extra away and help people out that are close to €200 that don’t have a flyer. Now I have just one left. I ring up a woman.)

Me: “Your total is €198 plus change. You can grab anything you wants in the store for less than €51, since it will effectively be free.”

Customer: “Why? I don’t want anything else!”

Me: *explains the promotion to her*

Customer: “I just want the things I have.”

Me: “I notice you have a pack of gum already rung up, if you hand me another pack I can save you €49 and change.”

Customer: *irritated* “I don’t want it!”

(I comply with her demands and finalize the sale. I ring up the next customer, a young American soldier; while she is pondering over her receipt.)

Soldier: *stating loudly* “I am getting a video game system and it will break the €200 barrier!”

(The conversation between the woman and me FINALLY sinks in.)

Customer: “Wait! I want to add to my total!”

Me: “I’m sorry, but I’m in the middle of a transaction; it’s not possible.”

(The soldier secured my last ‘up for grabs’ flyer. The woman was upset and demanded a refund, which I was not allowed to do. She demanded to speak to the manager. When my manager spoke with her, I was out of earshot. When I was approached by the manager about what happened with the lady customer, whatever she said had me in hot water. The soldier then came back in, having seen or heard the commotion, and explained that I did everything I could to save the lady money. My Real American Hero!)

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Bad Worker, Bad Parenting

| Reno, NV, USA | Working | June 10, 2016

(We have one coworker at our store that has been there for less time than most of her coworkers. She thinks she is better than most of the people at the store and is not well-liked. She recently got her daughter a job cashiering. When the store gets busy and the lines at the registers get long we call for backup and the sales floor people have to come up and help out. On this day we have a couple of people not show up for work and are busy.)

Me: *calling out over the radio* “Hey, guys, can we get fast service to the front, please! We need two people!”

(The bad coworker comes up, grumbling, to help out. After the lines die down she comes up to me and my other coworker.)

Bad Coworker: “This is ridiculous! Why do you keep calling us up so many times for fast service! I have stuff to do!”

Me: “We had three call outs today up here alone! It sucks but that is part of the job. We have to make sure it is ‘guest first.’”

Bad Coworker: “We need more reliable people up here. This is why no one likes the front end people!”

Coworker #2: “Isn’t this like the fourth time in two weeks YOUR DAUGHTER has not shown up for her cashier shift?

(Bad coworker got quiet and then walked away. Since her daughter was still in her probation phase of working she was let go the next day! I guess she thought since her mom worked there she could do whatever she wanted.)

Time To Start A Relationship With A New Laptop

| PA, USA | Working | June 10, 2016

(I work in a computer store.)

Me: “Okay, so, what seems to be the problem with your laptop?”

Customer: “It won’t turn on and it smells like burnt plastic for some reason. I think the motherboard is fried.”

Me: “Let me take a look at it.”

(He removes it from the box and I am horrified to find that it appears to have been smashed and set on fire.)

Me: “So… a little fried, huh?”

Customer: “Yeah… my girlfriend and I broke up a week ago. So, can you fix it or do I have to buy a new one?”

(On the plus side, I made a sale that day.)

Filters Out All Useful Advice

| Manhattan, KS, USA | Right | June 9, 2016

(Our store sells “oil change specials” where if you buy five quarts of oil and filter in one transaction it will be reduced in price, in this case for less than what the oil cost alone.)

Customer: “I need oil for a [year of vehicle] [size of engine].”

(Assuming it is for the massive truck taking up two parking slots that is the correct vintage, I inform the customer that it takes five quarts of 5w-30 oil. The customer, by now back where the oil is, has picked out the brand of choice and is starting back towards the front.)

Me: “That oil is currently on special for $18.99 with a filter. Would you like to add one to your purchase?”

Customer: “No, I’ll get that later.”

(I inform him that it would be less expensive to buy them together today rather than on separate occasions… He still is not getting it and starts to show signs of frustration and annoyance. So I hold my tongue and check him out accordingly to his request.)

Me: “That’ll be $23.01 sir.”

Customer: “What?! But the sign says $18.99. Did taxes jump?!”

(I try to inform him again and decide it is best to just ring him out for the filter he needs and re-subtotal it.)

Me: “Okay, that’ll be $20.30.”

Customer: “Now that’s more like it.”

(I finish transaction and try to hand him the filter.)

Customer: “I don’t need that yet.” *grabs jug and leaves without receipt or filter*

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