Refunder Blunder, Part 5

| Calgary, AB, Canada | At The Checkout, Extra Stupid

(I’m the assistant manager of my store. I’m at work on a quiet day when I get the following call.)

Caller: “Hello. I’ve got a problem here.”

Me: “Sorry to hear that. What’s the issue?”

Caller: “A refund with you guys didn’t show up on my credit statement!”

(It’s rare, but possible for an employee to make the mistake of charging the card a second time instead of refunding the money, so I check that right away.)

Me: “Oh, dear… By any chance does the same charge from us come up twice? If so—”

Caller: “No, no. There’s just no refund listed!”

(Baffled, I get her to give me the date and number from her receipt so I can look up the transaction.)

Me: “Oh, so, this is the sale transaction, not the refund. When did you come in to return the items?”

Caller: “I didn’t.”

Me: “You… Sorry, what?”

Caller: “I didn’t return them.”

Me: “So… you didn’t actually do a return with us, and now you’re wondering why there’s no refund on your credit statement?”

Caller: “Well, it just sounds silly when you put it like that!”

Refunder Blunder, Part 4
Refunder Blunder, Part 3
Refunder Blunder, Part 2
Refunder Blunder

Likes To Party Hard

, | Mexico | At The Checkout, Rude & Risque, Theme Of The Month

(I am the cashier at a convenience store that also has a pharmacy on the back. It is a slow day and my pharmacy coworker asks me to watch his station for a minute. A mustached, gallon-hat wearing cowboy (boots and all) comes up to me and asks in a very deep voice:)

Cowboy: “Do you carry generic Viagra?”

Me: *stunned* “I’m sorry. If you could just wait for a minute?”

(Thankfully my coworker heard him and took over. I went back to my station and then the same customer appeared. His purchases? Generic Viagra, a tequila bottle, and a 25-pack of lollipops…)

Sadly They Aren’t Cracking A Joke

| St. George, UT, USA | Bizarre, Health & Body, Theme Of The Month

(I work in customer service at a very large store. One day a customer comes up to me looking very upset and holding his cell phone in his hand.)

Customer: “I need to see a manager.”

Me: “Certainly! I’ll call them over now. May I ask what you need to see a manager for?”

Customer: “I need to file a complaint about an employee.”

Me: “Okay, I’ll call the manager over now.”

(The manager takes the customer to the side to talk, but I can still hear them.)

Manager: “What can I do for you?”

Customer: “I was browsing your store when I saw an employee stocking shelves. His butt was hanging out of his pants. Look!”

(The customer holds up his phone, and he has actually taken a picture of my coworker’s butt crack hanging out of his pants!)

Manager: *stifling laughter* “I’ll talk to that employee and make sure it doesn’t happen again.”

(He never talked to said employee.)

Good Thing He Didn’t Hit The Ceiling

| Sydney, NSW, Australia | Bizarre, Criminal & Illegal, Theme Of The Month

(A customer comes into the store. He has a jacket bunched up under his arm. I notice him looking up at the ceiling and approach him to see if he needs help. He doesn’t so I head to the counter. He is still looking at the ceiling and then back at me. I call a coworker over.)

Me: “That guy is freaking me out. He’s up to something.”

Coworker: *heads over* “Hi,. Can I help you?”

Customer: “No, just looking.”

Coworker: “Can I check what you have wrapped in your jacket?

(The customer unwraps the jacket to show that he has a black hair brush with a round hollow handle. Then he leaves the store. I head out for lunch and am sitting in a fast food place when I see the man come out of the toilet area. He again is looking at the ceiling and then around the restaurant. He sees me looking at him and quickly leaves. He still has that jacket under his arm, he heads to another fast food place. Again he notices me noticing him. I head back to work.)

Me: *to coworker* “I saw that guy again. He was acting suspiciously in [Fast Food Place] but as soon as he saw me he left. He was checking out the locations of the cameras, which is what he was doing here, too. I think that he was going to pretend he had a gun. The end of that brush could be mistaken for one.”

Coworker: “Yeah. We discussed it while you were gone and came to the same conclusion. I went down to the store that I saw him come out of and they had also noticed him checking out their cameras.”

(There were no reported robberies in the area. We were ready with our surveillance recordings if there were.)

That Line Is Dead

| Invercargill, New Zealand | Bizarre, Family & Kids, Theme Of The Month

(I am selling a customer a dryer. For warranty purposes our system logs everyone’s purchases under their names and phone numbers.)

Me: “What’s your phone number, sir?”

Customer: “It’s [number].”

Me: “So, that will be going under [Woman’s Name]?”

Customer: “No. That’s my wife’s name.”

Me: “Is that okay?”

Customer: “Well, she’s dead at the moment so I’m not sure how that would work…”

Page 171/546First...169170171172173...Last