Not Quite An Open And Shut Case

, , | Right | September 11, 2008

Caller: “Hi, I bought a DVD here earlier today, but I can’t get it out of the case. ”

Me: “All right, is it a new or pre-owned DVD?”

(Our pre-owned DVDs are all locked with a piece of red plastic that has to be removed before they leave the store.)

Caller: “I don’t know. It was, like, $7.”

Me: “Well, we have both pre-owned and new movies at that price. Is the case wrapped in plastic?”

Caller: “Well, there’s plastic on it.”

Me: “All right, you’ll need to take the plastic off of the case.”

Caller: “That won’t break it?”

Me: “If the case is wrapped in transparent plastic, you are going to need to remove all of that plastic first.”

Caller: “How? I don’t want to break it.”

Me: “Okay. You’ll need to remove the plastic wrap. If you have problems, get a pair of scissors or a knife and use that to cut open the plastic, and then take it off the case.”

Caller: “Okay, but it still won’t open.”

Me: “Are there any stickers covering the sides of the case?”

Caller: “Yes. There’s one on the top. ”

Me: “You’ll need to pull that off.”

Caller: “The case still won’t open, though. I don’t want to break it.”

Me: “Are there any other stickers on the case?”

Caller: “No. Well, there’s one of the left side that looks like the one on the top.”

Me: “Right. You’ll have to remove that. And any other stickers that look like it.”

Caller: “Oh, okay. But it’s still not opening.”

Me: “Any other stickers or plastic wrap?”

Caller: “No!”

Me: “Okay… tell me, what does the case look like?”

Caller: “Well, there’s the side of the case that says the name of the movie and then there’s a black side that looks like the top and bottom.”

Me: “And what side are you trying to open? The black side?”

Caller: “No! The side with the title! Why isn’t it opening?”

Me: “Okay. I want you to put the case down on a table or something. Okay? Now. Put the case face up, like a book, with the front of the case facing you. Okay? Now. Go to the RIGHT side of the case, with the two black pieces of plastic–”

Caller: “Not the left side?”

Me: “No. NOT the left side. The RIGHT side.”

Caller: “So not the side with the title?”

Me: “No. The RIGHT side. Now. Pull the RIGHT side open.”

Caller: “It isn’t working!”

Me: “Are you opening the RIGHT side?”

Caller: “No.”

Me: “Try the RIGHT side.”

Caller: “Oh… Thanks. They shouldn’t make these so hard to open, you know!” *click*

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It’s Pr0ning LOLcats And Blogs

, , , , | Right | September 8, 2008

(I am teaching a guy in his sixties or so how to use the Internet.)

Customer: “So… I can search for… anything?

Me: “Anything.”

Customer: “And this will just find it for me?”

Me: “Yup.”

(We search for a baseball score, find it, and go back to Google. He clicks on the search bar again and “baseball scores” comes up.)

Customer: “Oh, it keeps a list?”

Me: “Yeah, so it’s easier to find the stuff you like next time.”

Customer: *disheartened* “Can I get rid of that? You know, like if I… you know… buy my wife a present or something and don’t want her to know about it?”

Me: “Yeah, just click on ‘Reset Safari,’ and it will delete any evidence of what you searched.”

(The guy is clearly dumbfounded at the world of opportunities now available to him.)

Customer: “You just saved my marriage.”

(Enjoy your p*rn, Gary.)

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Personally, I Prefer Stars And Polkadots

, , | Right | September 7, 2008

American Customer: “Your flag is just so pretty. I love maple leaves. Does it come in blue?”

Me: “Um, no, sorry. Only red.”

American Customer: “That’s a shame. My kitchen is blue, and it would look so pretty on the wall. You should make them in other colours.”

Me: “…”

Canadian Customer Behind Her: “That’s a good point. I’ve always thought the Stars-and-Stripes would look great in earth tones.”

American customer: “Our flag is ALWAYS red, white, and blue! Honestly, Canadians are so stupid sometimes.”


This story is part of our Canada Day roundup!

Want to read the next story? Click here!

Want to read the roundup? Click here!

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Just Another Day In Bedrock

, , , , | Right | September 4, 2008

(Keep in mind, this customer comes in about ten times a day. He’s insane and you never know what you will get from this guy.)

Customer: “Yabba dabba.”

Me: “What?”

Customer: “Yabba dabba.”

Me: “Okay. That will be thirteen fifty.”

Customer: *hands me money* “Yabba dabba.”

Me: “You don’t say?”

Customer: *angrily* “Yabba dabba!”

Me: “Doo. Have a good day.”

Customer: *happy now* “YABBA DABBA!!!!” *leaves*

(He came back about two hours later, talking regularly like nothing happened.)

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Guilt Trip: FAIL

, , , , | Right | September 4, 2008

Customer: “Hey, you guys sell fish food and supplies, but do you have any fish?”

Me: “No, sorry, sir, we don’t sell pets.”

Customer: “Where do they sell pets?”

Me: “A pet store?”

Customer: “Is there one of those near here?”

Me: “Uhm, I really don’t know.”

Customer: “Will you take me to it?”

Me: “…no?”

Customer: “Sam Walton would take me to it!”

Me: “Sam Walton is dead.”

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