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Talking Like Crazy (Horse)

| Right | May 16, 2014

(I work for a store that specializes in items made by different Native American tribes. A teenage girl comes in and starts looking around. She takes a few moments before turning to her friend and saying:)

Customer: “I wish all the Native Americans weren’t dead. It’s sad that they’re all gone.”

(I look over to my coworker, who happens to be Native American. My manager looks at my coworker.)

Manager: *to my coworker* “Why don’t you go introduce yourself?”

(The girl looked like she saw a ghost!)


This story is part of our Native-American roundup.

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A Phoned In Service

| Right | May 15, 2014

(I’m a cashier for a retail store. Normally I’m pretty nice, with one main exception: If you are on a phone, I will NOT talk to you. A customer comes up to me talking on her phone, and I proceed to scan up her items, giving a small smile and a nod to acknowledge her. For the most part, the customer doesn’t seem to care until she’s almost done.)

Customer: “Where’s my corn dog?”

(She resumes her phone conversation as I put the corn dog on the counter next to the credit reader.)

Customer: “HEL-LO! Where’s my corn dog?”

(I silently start to put her items into the buggy while she STILL keeps talking on her phone as I point to the corn dog. For the next few moments, she attempts to talk to me, only to also talk on the phone.)

Customer: “HELLO! Are you sleepy?! Where is my corn dog!?”

(I point to it one more time as she pays with a card and takes the corn dog and receipt. As she walks off, another customer walks to the counter without a cell phone and we start to carry a conversation.)

Next Customer: “Geez, she the only thing she seemed to care about was her corn dog! How do you deal with people like that?”

Me: “Just like I just did. So, now, how are you?”


This story is part of the People Who Should Get Off Their Phones roundup!

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Fishing For Tramps

| Right | May 15, 2014

Customer: “What do I need to fish saltwater for shrimp?”

Me: “Just a saltwater fishing license.”

Customer: “No crawdad or lobster permit?”

Me: “Nope, just the saltwater license for $17.50.”

Customer: “Well what about freshwater? Will I need a tramp stamp for trout?”

(Right after that, he realized what he said. His friend and I were both laughing.)

Abuse With The Shoes

| Right | May 15, 2014

(I work on the children’s department of a shoe store. We ask customers to take a ticket when they come in so everyone can be seen to in the order they arrived. There are three other staff members available to come serve customers if it gets busy.)

Manager: “Can you go check everyone’s ticket numbers and make sure the ticket counter is up to date?”

(There are four sets of customers on the floor. I explain to each that I am checking the numbers to see which order they are to be served in. They all politely show me their number and wait their turn. I’m asking the third customer when the fourth approaches me.)

Me: “I’m just checking the ticket numbers. May I see yours?”

Customer #3: “Of course. Here you—”

Customer #4: “I want this shoe in a five.”

(She proceeds to shove a children’s boot into my hand and stare at me. I don’t see a ticket in her hand or a child with her and assume she just wants to take a pair without fitting.)

Me: “Okay, I’ll call one of my colleagues from the back to get you these as I’m currently sorting out the customers with tickets.”

(She looks angrily at me, grabs the boot, slams it back down on the shelf where she found it and proceeds to storm past me towards the door.)

Customer #4: “This is horrid customer service! You should be ashamed! You’ve lost a customer and you’ve lost a sale!!”

(I stand there speechless and confused then look towards the third customer again.)

Customer #3: “I don’t know what just happened either.”

Not Even Initially Correct

| Working | May 14, 2014

(The owner approaches me with a check that was processed through the register. Every check that is processed has the cashier’s initials on it so that the cashier who processed it can be identified in case something is wrong. It just so happens that my first initial is the same as the owner’s daughter, who also works as a cashier.)

Owner: “[My Name], can you tell me what is wrong with this check?

Me: “That those aren’t my initials?”

Owner: “What? Oh. Very good, then.” *walks away*