Unfiltered Story #93724

, , | Unfiltered | September 17, 2017

Phew!!! Had a rather large, (50rs old) blonde lady come in today with three very rowdy children. The kids pull things off the shelves and toss it on the floor, and she just ignores it and keeps walking. Fifteen minutes later, she comes up to my register (even though we have clear signs pointing to the line)
Me: (Helping another customer) “Okay your total is $20-”
Woman: “Hey. HEY YOU.”
Both the customer and I looked at her.
Me: “Hi there Ma’am, did you need something?”
Woman: “YES. This is the return line right?????”
(Quick explanation, other stores have a separate line for returns and purchases. However, since we are a very new store, I was instructed to let people know that the returns and the purchases will be in the same line for now.)
Me: “Sorry Ma’am, I know other stores have the separate lines, but here you can just go into the regular line and any one of our employees will help you o-”
Woman: (Throws her hands up in the air)”UGH. COME ON GUYS”
(She grabs one of the kids and drags him to the purchase line.)
Woman: *talking very loudly* This is why I HATE [retail store], it’s SO MESSY and I can’t even find the LINE. UGHHH.”
Me: (helping other customers out, I see her go to my coworker to do her return.)
Coworker: “Oh!!! My supervisor is over there (pointing to me) if you have a question?”
Woman: *Looks at me* ” UGH no not her!!!”
Manager comes over
Manager: “Hi, what can I help you with toda-”
Woman: ” Yes yes!!!! That girl over there said that the returns and purchases are in the same line, but I don’t believe her!!! Look your signs say purchases here and her sign says returns!!!! Why is she being racist?!!!”
Manager: * looking baffled* “Sorry, but she is correct, the returns and purchases are in the same line for now. It’s only because we’re a new store.”
Manager leaves while the lady huffs.
As I’m working with another customer, the lady comes over to me
Woman : “You better get rid of that nasty attitude you and your ‘manager’ have. You’re disgusting.” She leaves.
Me:*feeling rather baffled and incredulous *”Er……..??????”
Customer: “I think that one has a problem..”
Me : “….Definitely”

….im still confused, how was I rude or….racist??

Unfiltered Story #93721

, | Unfiltered | September 17, 2017

So I work in a pretty busy retail store that is in a mall. This mall attracts quite a bit of tourists, yet the problems always come from the locals. We’re a new store, and quickly ran out of shopping bags. The complaints are amazing, and go something like this…
Family of three comes in; Daughter about 21 yrs, mother and father about 50.
Me :(ringing the items up) “I hate to say it, but I’m sorry, we’re out of bags at the moment. ”
Daughter: “Oh it’s totally fine-”
Dad: WHAT. WHAAAAT. How do you guys even expect us to carry all of this?!!!! DO YOU SEE THIS STUFF?!!!”
Daughter: “Dad it’s fine….?”
Me: I’m really sorry sir, we actually placed an emergency order for the bags a while ago, but they haven’t come in-”
Dad: “HOW COULD YOU GUYS NOT HAVE BAGS?!!! What kind of a store is this?!!!! WHERE IS YOUR MANAGER???!!!”
Manager (who was standing next to me): “I’m sorry we can’t do much si-”
Dad: “AN APOLOGY ISNT GOING TO GET US ANYWHERE!!!! Don’t you see all these people shopping?!!! This is so bad for business you guys are not fit to have a store open!!!! OUTRAGEOUS!!”
Manager: “Again I’m sorry sir, but there really is nothing we can do. We do have some backpacks that are really cheap if you’re interested!”
Dad: *scoffs* “No.”
My manager again apologizes, then leaves.
Me: “Thanks and have a good day!”
He then leaves, looking over our counters. As if we’re just bag hoarders with some kind of a problem??? Does he think I’m hiding bags up my ass???

Unfiltered Story #92613

, , , | Unfiltered | September 4, 2017

(Second to last customer approaches my register and starts placing items. Customer is an older woman with younger girl in tow, either her daughter or granddaughter.)

Me: Hi! Is that all for you today? (NOTE: I have a tendency to talk a bit fast and I ask this as the customers are placing their items)

Customer: *Sigh* Must be a Millennial thing. (I am a Millennial)

Me: (Utterly confused) I’m sorry? What’s a Millennial thing?

Customer: Oh don’t get me started Honey.

I guess manners are Millennial thing too these days.

Unfiltered Story #92004

, , , | Unfiltered | August 21, 2017

(My mother and I work at local retail store. We make a bale of cardboard so that it can be picked up for recycling easier. We used a metal hook to pull the bailing twine to tie.)

Mom: *finishes tying the bale and then taps the metal hook on the ground*

Coworker: <in response> Don’t bang the Hooker on the floor!

Mom: <after a brief pause> Yes, there are better places to do that.

Coworker: <turns bright red>

Me: <watching the whole thing, just bursts out laughing>

(I was pretty sure they could hear me on the main floor, since it was a very small door. There were several curious customers later, but I couldn’t say a thing!)