Customer: “Um, yes, I need to order something. Um, I just don’t know what it is. Can you tell me?”
Me: “Maybe can you describe it?”
Customer: “Uhhh, yeah, it had some sort of meat and a sauce and vegetables…”
(We have over a hundred items on our menu, almost ALL of them have a meat/vegetable/sauce combination.)
Me: “Well, do you know if it was chicken or beef?”
Customer: “No.”
Me: “Well, was it spicy or sweet?”
Customer: “I don’t know.”
Me: “What sort of vegetables we in it?”
Customer: “Just regular ones.”
Me: “Ma’am, we have over a hundred items on our menu, most of them being a combination of meat, vegetable, and a sauce. If you can remember something specific about it I might be able to guess what you had since I’m familiar with the items on the menu. Is there ANYTHING you remember about it?”
Customer: “Yeah I told you, it was really good and had meat in it!”
Me:*gives up* “I’m sorry, ma’am, I’m not sure what you had.”
This story is part of our Customers With Super-Vague Requests roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
(Hot summer day temperature in the nineties. Tons of people in line because the shop is in an amusement park and everybody wants soft ice cream, which makes the soft ice even softer as it doesn’t have time to chill properly. A male customer, who bought soft ice cream for his family thirty minutes or so earlier, comes up to the window very upset.)
Customer: “The soft ice cream is melting! My kids are a total mess!”
Me: “Well, it is hot outside, what are you gonna do?”
Customer: “You should put up a sign to let people know that it will melt!”
Me: “I don’t assume my customers are idiots.”
(The customer bangs the ice cream cone on the counter and storms off. The next customer in line looks at me and laughs:)
Next Customer: “I’ll guess I’ll just have the regular ice cream then.”