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Complaining To Have Nothing To Complain About, Part 2

| Long Island, NY, USA | Bad Behavior, Food & Drink, Popular

Me: “Hi, welcome to [Restaurant]. What can I get you today?”

Customer: “I’ve had a really bad day so far! I’ll have a double shot espresso with extra cream.”

Me: “Oh, no! I’ll make sure to give your order extra attention to try and cheer you up.”

Customer: “Thank you!”

(I make her coffee, and place it down on her table.)

Customer: “Wow, that was quick!”

Me: “Yeah, and just so you know, there’s cream and sugar on the table over by the entrance.”

Customer: “Thanks again.”

(About five minutes later she starts screaming at my coworker.)

Customer: “I DEMAND TO SPEAK TO [My Name]! RIGHT THIS INSTANT!”

Coworker: *on the verge of tears* “I’ll go get him…”

Customer: “These people…”

(My coworker comes over to me.)

Coworker: “[My Name], [Customer] wants you…”

Me: “I know…”

(I walk to her and she immediately starts yelling at me.)

Customer: “THIS COFFEE IS BETTER THAN I EXPECTED! I DEMAND A COMPENSATION DRINK!”

Me: “Isn’t it good if the drink is better than you expected?”

Customer: “NO!”

Related:
Complaining To Have Nothing To Complain About

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A Hot Slice Of Justice, Part 3

, | Pensacola, FL, USA | Bad Behavior, Popular

(At 30 minutes until close, a customer calls in to order a pepperoni, bacon, and extra cheese pizza. I let her know that I have a pepperoni prepped (not baked yet) and ask if she would mind having extra pepperoni without any cost. She agrees, I make her order, and I send her the food. An hour after close, as I’m about to walk out the door, I get a call. I pick it up to let whoever is calling know that we close early on weeknights, and this conversation follows:)

Me: “Thank you for calling [Company]! I apologize, but we close at 11 on weeknights.”

Customer: “Hey! I ordered a pizza from you guys and it was really greasy! I want one that’s less greasy!”

Me: “I apologize for the inconvenience but we’re already closed.” *look up her order history and see she has a complaint and credit for all of her orders*

Customer: “Well, I want a credit! You should’ve told me it would have been greasy!”

Me: “I should have told you a double pepperoni, bacon, and extra cheese pizza was going to be greasy?”

Customer: “Yes!”

Me: “I’m sorry, ma’am, but I can’t credit your account. It seems you have a note here that says we’ve issued too many credits in the past. I apologize, but there’s nothing I can do for you today.”

Customer: “What?! That is OUTRAGEOUS. I have never complained in my life!”

Me: “The last time you ordered you had wings and said they were raw. Our wings come in precooked and we heat them when you order them.”

Customer: “They were RAW! You were trying to give me SALMONELLA!”

Me: “I’m sorry, ma’am, but we’re closed and I won’t be able to help you today.”

Customer: “You f****** b****! I’m going to let your manager now and you’ll be FIRED!”

Me: “Ma’am, I am the manager.”

(The customer hung up and we didn’t get another order from her again.)

Related:
A Hot Slice Of Justice, Part 2
A Hot Slice Of Justice

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About To Be Very Cheesed Off

| Amsterdam, The Netherlands | Extra Stupid, Food & Drink, Popular

(This happens when the couple I just served are paying.)

Me: “Was everything okay?”

Customer: “Well, almost. I found that the cheese was very dry, tough and flavorless.”

Me: “All right, what did you order?”

Customer: “It was [dish].”

Me: “Hm. That shouldn’t come with cheese.”

Customer: “Well, there still was some. It was under the bread.”

Me: “That… would be a yellow napkin.”

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Not So Hot And Pretty In Pink

| USA | Home Improvement

(My friend’s family owns a reception hall at their restaurant. She’s showing the hall for a wedding to a potential client.)

Friend: “So, any questions for me?”

Potential Client: “Yes… My colors are black and hot pink. Do you think we could paint that wall black on the bottom and hot pink on top?”

(Note that the walls are painted an off-white color with a generic border along the chair rail. They had just recently remodeled within the past couple years, too. My friend’s not sure if the woman is serious or not, so she somewhat humors her.)

Friend: Well… sure. But then you’d have to paint it back the way we have it now and put the same border up.”

Potential Client: “Oh. Well, I don’t want to do that.”

(Turned out she had actually been serious and had wanted to paint the walls! She of course didn’t want to take my friend’s offer and went with a different venue. I wonder if she found somewhere that let her paint the walls!)

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The Mother Of All Complainers

| Cleveland, OH, USA | At The Checkout, Bad Behavior, Money, Popular

(I work at a restaurant where a server has to pay the bill if a customer walks out. One day a customer arrives with his friends. The group decides to split the bill between them. One young man writes down the name of a friend and leaves the restaurant. After contacting him on Facebook, he agrees to pay. After a full run around that takes four to five days, he ultimately does not. I am having an unpleasant day, and do not feel like losing out, even for a small amount. I contact the police. Afterwards, his mother arrives to tell me off.)

Mother: “Just who the f*** do you think you are calling the police? You made me look like an idiot over eight dollars. You should feel ashamed about making such a problem over this.”

Me: “Your son wrote down the name of his friend and walked out. That isn’t acceptable. In here, we have to pay if someone walks out, and I don’t like losing out. Short of that, what he did was illegal.”

Mother: *screaming* “How DARE you? My child wouldn’t do such a thing, and you harassed him over some imaginary crime and made a big problem out of seven dollars? It’s eight dollars. It means nothing!”

Me: “If it’s nothing, then would you kindly pay? I need to work, and you’re scaring the other patrons.”

Mother: *ear-splitting shrieks* “I will not. Quit making problems for good people. I don’t have the time for this.”

(The manager walks up.)

Manager: “Ma’am, I have to ask you to leave. You are causing a disturbance.”

Mother: “I’ll make as much noise as I want until this b**** stops complaining about her imaginary money!”

(Shortly after the police were contacted, and two officers dragged her out. She tried to come back twice, but she was informed if she showed up again she would be detained.)

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