An Out-Of-Touch Workforce

| Brighton, CO, USA | Working | September 8, 2016

(My mom and I decide to go to a chain famous for their Tex-Mex food. Recently they’ve resorted to using touchpads for ordering. They don’t work 70% of the time.)

Mom: “Excuse me, sir, this isn’t letting me pay.” *she taps on the screen*

Me: “What’s the point if they never work?”

Waiter: “You can break it if you want to. It’s trying to take my job.”

A Hot Slice Of Justice, Part 3

, | Pensacola, FL, USA | Right | September 8, 2016

(At 30 minutes until close, a customer calls in to order a pepperoni, bacon, and extra cheese pizza. I let her know that I have a pepperoni prepped (not baked yet) and ask if she would mind having extra pepperoni without any cost. She agrees, I make her order, and I send her the food. An hour after close, as I’m about to walk out the door, I get a call. I pick it up to let whoever is calling know that we close early on weeknights, and this conversation follows:)

Me: “Thank you for calling [Company]! I apologize, but we close at 11 on weeknights.”

Customer: “Hey! I ordered a pizza from you guys and it was really greasy! I want one that’s less greasy!”

Me: “I apologize for the inconvenience but we’re already closed.” *look up her order history and see she has a complaint and credit for all of her orders*

Customer: “Well, I want a credit! You should’ve told me it would have been greasy!”

Me: “I should have told you a double pepperoni, bacon, and extra cheese pizza was going to be greasy?”

Customer: “Yes!”

Me: “I’m sorry, ma’am, but I can’t credit your account. It seems you have a note here that says we’ve issued too many credits in the past. I apologize, but there’s nothing I can do for you today.”

Customer: “What?! That is OUTRAGEOUS. I have never complained in my life!”

Me: “The last time you ordered you had wings and said they were raw. Our wings come in precooked and we heat them when you order them.”

Customer: “They were RAW! You were trying to give me SALMONELLA!”

Me: “I’m sorry, ma’am, but we’re closed and I won’t be able to help you today.”

Customer: “You f****** b****! I’m going to let your manager now and you’ll be FIRED!”

Me: “Ma’am, I am the manager.”

(The customer hung up and we didn’t get another order from her again.)

 

About To Be Very Cheesed Off

| Amsterdam, The Netherlands | Right | September 6, 2016

(This happens when the couple I just served are paying.)

Me: “Was everything okay?”

Customer: “Well, almost. I found that the cheese was very dry, tough and flavorless.”

Me: “All right, what did you order?”

Customer: “It was [dish].”

Me: “Hm. That shouldn’t come with cheese.”

Customer: “Well, there still was some. It was under the bread.”

Me: “That… would be a yellow napkin.”

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One Angry Girl, One Cup

, | San Antonio, TX, USA | Working | September 5, 2016

(A few coworkers and I are sitting in the small back room of the restaurant/bakery where we work. We’re all friends and can insult each other without the other getting mad or offended. One of the girls wants a refill on her drink. She is known for being in a bad mood and is a self-proclaimed b****.)

Coworker #1: “[Coworker #2] can you get me a refill? I’ll give you a dollar.”

Coworker #2: *scoffs* “Get it yourself.”

Coworker #1: “But I’m tired and too lazy to do it myself.”

(She continues to whine about a refill and being tired for several minutes.)

Coworker #3: *having had enough of the whining* “Fine, I’ll do it. You don’t even have to give me a dollar.”

Coworker #1: “Fine, do it for free, then.”

(Coworker #3 takes the cup and starts walking out of the room.)

Coworker #2: *holding out his cup* “Well, since you’re already up…”

Coworker #3: “F*** you.”

Time To Face The Mess

| NC, USA | Related | September 5, 2016

(My aunt and cousin are visiting and my mom and I have a girls’ day out with them. Towards the end of the day, we stop at a coffee shop for a snack. I order a milk and an almond-butter-chocolate-chip muffin, which I begin to eat by breaking off pieces and popping them in my mouth. I quickly realize two things: 1) the muffin is delicious and 2) I’m going to be a mess by the end of it. I turn to my mom, who, due to certain allergies, can’t have chocolate while my aunt and cousin both enjoy it.)

Me: “Looks like I’ll have a bit of a clean up after I’m done with this.”

Mom: “[My Name]! It’s all over your face!”

Aunt: “That just means she’s enjoying it.”

(My cousin and I started giggling while my mom shakes her head with a slight smile.)

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