Small Minds Can’t Do Small Print

, | Vancouver, BC, Canada | At The Checkout, Extra Stupid, Math & Science

(I work for a big fast food company and occasionally we have coupons for which no one bothers to read the fine print, which says to let the order taker know of the coupon prior to ordering.)

Me: “Hi, how may I help you?”

Customer: “Yeah, can I get this meal?”

(Because I have worked for so long and know most of the prices I don’t always punch the orders in right away which comes in handy when the people don’t tell me about the coupon beforehand.)

Me: “Okay your total is [total]. Please drive ahead.”

Customer: “But I have a coupon!”

Me: “Sure. In the future please let me know before your order.”

Customer: “Whatever.”

(Customer drives off and pulls up to my window.)

Me: “Okay your new total is [total]; may I have the coupon, please?”

Customer: “I don’t have it.”

Me: “I’m sorry but I cannot give you a discount without the coupon.”

Customer: “Why the h*** not?”

Me: “Well, my management requires me to collect the coupons.”

Customer: “But I can print them online as much as I want!”

Me: “True. However I do need to collect the coupon to give you the discount.”

Customer: “This is bull-s**t! I don’t understand why I can’t get the d*** discount!”

(I try to explain it the concept in the simplest terms I can think of.)

Me: “Think about it this way: Can you get into a concert without the ticket?”

Customer: “I DON’T WANT TO THINK ABOUT ANYTHING! I’M NOT SOME DUMB TEENAGER LIKE YOU DOING SOME S*** MINIMUM WAGE JOB!”

(Clearly natural selection has stopped since people like this are still around…)

Not Promoting Decent Behavior

, | TN, USA | At The Checkout, Bad Behavior, Family & Kids, Food & Drink

(I am working the front at a fast food restaurant. I am ringing up two ladies (mother and daughter) up. They are regulars.)

Me: “Hello, how may I help you?”

Daughter: “Hi, I have this coupon: buy one get one free breakfast sandwiches.”

Me: “All right, which sandwiches would you like?”

(They order two sandwiches, one more expensive than the other. I promo the more expensive one off.)

Daughter: *to mother* “Haha, she only charged us $1.69!”

Mother: *mockingly* “Smart employees!” *snorts*

Me: “I did it to be nice, but I’m definitely not doing it for you again.”

Just Called To Say I Called

| NJ, USA | Bizarre, Theme Of The Month

(My coworker has been on the phone for about five minutes before handing it to me.)

Coworker: *on the phone* “Can you hold on just one second?” *to me* “Hey, can you deal with this?”

Me: “Hi, this is [My Name]. How can I help you?”

Customer: “Hello!”

Me: “…hello.”

Customer: “How are you doing?”

Me: “I’m doing well. How are you?”

Customer: “Good, thanks for asking. So what are you up to?”

Me: “You know, just working.”

Customer: “Good, good.”

Me: “Yeah, it’s kind of busy right now, so I better get back to it.”

Customer: “Oh, don’t let me keep you. Have a good day!”

Me: “Thanks, you too.”

Coworker: “So was it just me or was that weird?”

Me: “No, no, that was very weird.”