Unfiltered Story #88990

, | Unfiltered | June 1, 2017

I went to check the customer washrooms near the end of my shift (the employees had their own washroom), and the men’s washroom was empty, but heavy with smoke. In the stall there was an assortment of marijuana roaches on the back of the toilet, and a heroin needle in the trash. So much for our small-town establishment!

Normal Dinner Table Conversation

| San Jose, CA, USA | Related | May 31, 2017

Son: “I’m male, I’m white, and I know nothing about how the government works. I expect to be in Trump’s cabinet any time now.”

Me: “Sorry, you don’t have enough money to pay to get in.”

The Terrible Twenty-Twos

| MA, USA | Working | May 30, 2017

(I work as a server in a kitchen. One of my coworkers, Coworker #1, can be a bit much. If she decides to have a bad day, we all have a bad day. Coworker #2 is assigned to the kitchen prepping food for the rest of us to deliver. It is not yet busy, so Coworker #1 is standing idle.)

Coworker #2: “Hey, [Coworker #1], can you take this to table 22?”

Coworker #1: “No.”

Coworker #2: *laughs at first thinking she’s joking — she’s not* “…wait, no?”

Coworker #1: “No.”

Coworker #2: *said in earnest tone* “What do you mean no? Are you a child?”

Coworker #1: “Sometimes I am.”

(I ended up running the food once I had a free hand.)

Something Fishy With Her Complaint

, , , | Right | May 30, 2017

(I’m working as the front-end manager of a Japanese restaurant. We often have to explain the difference between nigiri sushi and sashimi. It is a busy Friday and a customer orders a sushi lunch for delivery. We have lunch specials and there’s an upcharge for any specific fish requested. She declines having specific fish. We close for a short period of time during the weekdays and the customer calls us during that close. We call back and leave a message saying we got their message and that they should call us back asap or come in before we close that night. They don’t call or show up till after eight pm the next day, which is Saturday. I am just about to cash out the customer picking up their order when this lady shows up and demands service.)

Customer #1: “Go ahead. I’m in no rush.”

Customer #2: “Yes, I ordered this yesterday but it wasn’t what I wanted. I asked for the sushi lunch with specific fish and it was supposed to come with rice. I did not receive any rice nor the fish I asked for.”

Me: “I’m so sorry. I could give you a rice on your next order.”

Customer #2: “No. I want a sushi lunch with rice like I ordered. I even brought my lunch with me.” *shows me her half eaten sushi lunch; this sushi is fish over rice*

Me: “Oh, well, I’m slightly confused. That is our sushi lunch. Our sushi lunch does not come with rice. Our sashimi lunch does, however.”

Customer #2: “That is not sushi. That is sashimi. Sashimi is with rice under it. I eat sushi all the time here and that is not sushi.”

(She shows us her tray of mostly eaten sushi. The sushi lunch is five pieces of fish over rice. There are only two pieces left. Customer #1 is trying not to laugh at this point.)

Customer #2: “I’d like a refund. I brought my food back in and clearly you have to refund me.”

Me: “I’m sorry, but refunds are only for the first 24 hours and must not have been eaten. You have eaten more than half of the five pieces and soup and salad. We cannot offer a refund but I can discount your next order by 15%.”

Customer #2: “This is unacceptable. I order here all the time and every time I come in I get exactly what I want. If I order it for delivery you all screw it up!”

Me: “I am very sorry, ma’am. As I said that is the owner’s policy and my hands are tied. If you’d like to give me your name and number, I can put it in our system that you’ll receive 20% off your next lunch order for dine-in or as part of a delivery.”

(She throws her hands up and storms off saying she’s contacting the Better Business Bureau for a refund, leaving the uneaten sushi on a tray on top of the menus.)

Customer #1: “Clearly she’s never had sushi sushi.”

Me: *laughing* “That’s not the first or last time that’ll happen.”

(Yes, the lady did contact the BBB but lost her claim against the restaurant as we explained exactly what happened.)

What A Yutzi

, , , , , | Right | May 30, 2017

(My mother and I are standing in line at a local deli. The man in front of us has a young son, maybe 6 years old, with him.)

Son: *pointing to the gefilte fish in the display cooler* “Daddy! What’s that?!”

Customer: “Oh, that. That’s just Jew Food. You don’t need that nasty Jew Food.”

My Mother: *gasps* “Excuse me! That’s a very bad example you are setting for your son, sir!”

Customer: *rolls his eyes* “Ooh, and I suppose you’re a Jew, aren’t you?”

My Mother: “No, I’m a Christian but I take offense to that because my Lord and Savior, Jesus Christ… he was Jewish.”

(The man turned bright red and left right away with his son. The cashier told us that the man was a regular and was always saying offensive and/or racist things. Now we are the regulars at this deli. We’ve never seen that guy in there again.)

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