(My brother frequents the store that I work at because he enjoys visiting me. Due to this, one manager has come to like him so much that she memorizes his order and has done her best to see to it that everyone else knows it as well. This happens when she is on vacation and another manager is on duty.)
Mom: *drives into the drive-thru*
Manager: “Welcome to [Store]. How may I help you?”
Mom: “I would like [Sandwich] and um, a [Sandwich] the way [Brother] likes it.”
Manager: “And what is that?”
(At this point, I am scrambling to go and tell the manager what it is since I am to assist him with taking orders, however, he shoves me aside.)
Manager: “Ma’am, you are the parent. You should know how to make [Brother]’s sandwich!”
Me: *fed up with being ignored* “EXTRA PICKLE, EXTRA ONION, EXTRA KETCHUP! LARGE WITH TWO CUPS OF NACHO CHEESE! AND UNSWEET TEA!”
Manager: *rings this in* “Your total is [amount].”
(When my mom pulls up to the window, my manager proceeds to chew her out because of her order. After she pulls away.)
Manager: “Is that the only reason why your mom comes here only when you’re working, [My Name]? Pathetic!”
Me: “[Manager], that is not the whole case—”
Manager: “—and what is [Brother] now? Didn’t you say he is 18? He should learn to speak up!”
Me: “That isn’t the problem!”
Manager: “Then what is it?”
Me: “[Brother] is autistic. He has problems speaking up! Especially to his parents! And my mom comes in to keep me company!”
Manager: “He should still learn to speak up!”
(The next day, I learned that my coworker who was on the grill reported this to the General Manager. She came to me and told me that my mom could come in and order just like that again, despite what that last manager said. That manager now refuses to serve my family when they come through the drive-thru.)
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