Catastrophe Averted

, | | Right | June 10, 2008

(I work at a fast food restaurant and was taking money. My co-worker was taking drive-thru orders right beside me.)

Coworker: “Hi there, welcome to ***. What can I get for you today?”

Customer: “Give me one ranch wrap. That’s all.”

Coworker: “Would you like your wrap crispy or grill?”

Customer: “No, I want it ranch.”

Coworker: “Yes, but would you like the chicken crispy or grilled?”

Customer: “RANCH!”

Coworker: “CRISPY OR GRILLED?”

Customer: “LISTEN TO ME, YOU LITTLE SH–oh, um, crispy…”

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Even Bosses Have A Stupid Quota, Part 3

, | | Right | June 9, 2008

Me: “Hello ma’am, and welcome to ***. What can I get for you today?”

Woman w/ son: “I’d like two burgers, one of them on a sesame-seedless bun, please.”

Me: “I’m terribly sorry, but we’re actually out of seedless buns right now.”

Woman w/ son: “How dare you! My son has deathly allergies to a lot of things, I’ll have you know!”

Me: “Ma’am, is he allergic to sesame seeds?”

Woman w/ son: “No, he isn’t.”

Me: “Well, ma’am, the only difference between seeded and seedless buns are the sesame seeds, so it will be fine for your son to eat one with seeds.”

Woman w/ son: “HOW F**KING DARE YOU! YOU DON’T TELL ME WHAT MY SON CAN OR CANNOT EAT! I WANT A SEEDLESS BUN, D**N YOU! GET ME YOUR MANAGER!”

Me: “Yes, of course. Just one moment.”

(I go and get the manager and explain the situation. My manager, NOT a people person, grabs a seeded bun and proceeds to the front with a knife.)

Manager: “HERE IS YOUR D**N SEEDLESS BUN!”

(My manager slices off the top half of the bun and throws it on the counter.)

Me: “Have a nice day, ma’am.”

Woman w/ son: “Oh, shut the f**k up.”

 

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He Does Have A Good Point

, | | Right | June 5, 2008

(A man walks through the service door into the kitchen of the restaurant. I work the drive-thru, right next to the service door.)

Me: “Can I help you?”

Man: “Hi, I’d like to order some food.”

Me: “Um, I think you went in the wrong door, sir.”

Man: “No, I didn’t. That door says ‘service’ on it.”

Me: “Sir, I’m going to have to ask you to go up front to the dining room.”

Man: “Can’t you just take my order here?”

Me: “Um, I suppose…”

(I take his order, make his drink, and the cooks make his food. I hand it to him.)

Man: “Thanks! I’ll be sure to come back!”

Me: “Can you use the main door next time?”

Man: “Why? I got such good service through the service door!”

(As soon as he leaves, the cooks and I burst out laughing.)

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Me Customer, Me Hungry

, | | Right | June 4, 2008

(A new delivery driver mistakenly delivered the wrong pizza. This is the phone call I got about it, as the manager on duty.)

Customer: “Hi, I ordered a pizza from you guys a while ago, and they delivered the wrong one.”

Me: “Oh, I’m sorry! What was your order?”

Customer: “Mushrooms and green onions… the one we got had sausage. We can’t eat sausage! We’re vegetarians!”

Me: “Okay, do you still have the pizza? We can come by and switch them for you.”

Customer: “No, we ate it.”

Me: “You ate it?”

Customer: “Yes! Now, I’d like to get my money back. It was the wrong pizza.”

Me: “So… you want me to give you your money back… for a pizza you already ate.”

Customer: “Well we didn’t LOOK at it, we just ate it.”

(Eventually we settled the deal by giving the customer some in-store credit. Who doesn’t look at a pizza before they start shoveling it into their mouths?)

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Cool Bosses Make All The Difference

, | | Right | June 2, 2008

Deli Customer: “I’d like the Italian, please.”

Me: “Would you like any condiments on that? Spicy relish, oil?”

Customer: “Yes, I’d like both, please.”

(I finish making the hoagie and ring up the price which is now $3.20 with the extra condiments.)

Customer: “Last time I was here, my hoagie was $2.75.”

Me: “Actually, that’s the price of the regular Italian hoagie. Is that what you wanted instead of the Super Italian?”

Customer: “No, I wanted the Super.”

Me: “Well, the Super is $3.00, and with the spicy relish and oil your total comes to $3.20.”

Customer: *angrily* “Last time it was $2.75!”

(She walks off to the counter to pay, and complains to the assistant manager.)

Assistant Manager: “She says she’s coming in tomorrow to complain about you to Mike (the owner).”

Me: “Oh, great…”

(The next day…)

Mike: “You made sure she wanted the Super Italian?”

Me: “Yes.”

Mike: “And you made sure you checked that you added up the price right?”

Me: “Yes… so what do you think?”

Mike: “Psht, f**k her!”

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