(We’re English, on holiday as a family, two adults, two children, and in Florida for the first time. It’s our last day and we are having breakfast at our favourite restaurant before heading for the airport. It’s a buffet restaurant but we have found they have the best blueberry muffins. Just before we finish breakfast I mention to my husband that we should try to pay extra for some muffins to take with us for a snack in the airport, so we decide to ask our waitress, who is a lovely Scandinavian girl.)
Me: “Hey, [Waitress], do you think we would be allowed to buy four extra blueberry muffins to take with us. We know we’ll need a snack at the airport and these are the nicest we’ve ever had.”
Waitress: *in stilted English* “Errm, I not sure. I go see.”
(About 15 minutes go by and we figure that she has been told no, when she appears again with a man, who we find out is the manager.)
Manager: “Hi, I’m [Name], the duty manager. I understand you have a problem with our blueberry muffins.”
Husband: “Oh, no, no… They’re the best we’ve had while we’ve been here and [My Name] wanted to know if we could pay extra for four to take with us to the airport. [Waitress] must have misunderstood. After all it’s probably an unusual request.”
Manager: *laughing* “Oh, right, that’s no problem, sir. [Waitress] will bring you some right out, no extra charge. I have to tell you though, it’s just a packet muffin mix and we just add extra blueberries! Now, you have a safe journey home and we hope you make it back here soon.”
(Our smiling waitress returned a few minutes later with a bag of eight hot blueberry muffins AND a bag of muffin mix! Needless to say, we have been back several times since and we make a point of stopping at that restaurant where we always get great service. We’ve never seen the same waitress or the manager again, though.)