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You Say Potato, I Say A**-Hole

| IN, USA | Bad Behavior, Crazy Requests, Food & Drink

(I am a shift manager at a deli so whenever there is a problem, I usually handle it. A family comes in and gets their food. The guy eats all of his baked potato except for the skin. He ventures up to me to complain.)

Guest: “This potato is disgusting. The skin is dry.”

Me: “I can get you another one if you would like.”

Guest: *rudely* “That is your job.”

(I go back and find the softest potato and cook it myself. Keep in mind he already ate the whole thing, just not the skin.)

Me: “All right, here you go. Sorry about that.”

Guest: *squishes the whole potato* “Nope, dry again.”

Me: “Can I get you—”

Guest: “—absolutely not. I want a refund.”

(He then chucked a fork into my side.)

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Drives Through All Your Patience

| OH, USA | At The Checkout, Bad Behavior, Food & Drink, Time

(Working in a drive-thru has given me many great stories:)

Me: “Hello, Welcome to [Restaurant]. Would you like to try one of our new burgers?”

Customer: “Wait a minute! I am on the phone.”

Me: “Okay, just let me know when you are ready.”

Customer: “All right, I’m here at the drive-thru. What do you want?” *continuing to mumble into the phone*

(Several minutes later I don’t hear the customer talking anymore.)

Me: “Can I help you find anything on our menu?”

Customer: “I have been WAITING! How come it took you so long to do your job?!”

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Need To Install A Listening Station

, | Denver, CO, USA | At The Checkout, Extra Stupid, Food & Drink

(I am another customer in this case, observing. It is an extremely busy morning at the airport and there is a line of about 10 people for a coffee and pastry counter. This counter has a place to order, and a separate place to pick up and pay.)

Customer: *approaches the pay portion of the counter* “Is this where you order?”

Employee: “No, sir, you have to order down there.” *she indicates the large “ORDER HERE” sign hanging at the other end of the counter*

Customer: “I want a bagel, but I don’t want it cooked. Do you cook your bagels?”

Employee: “You can choose to have it toasted or not, if that’s what you mean. But you have to order down there.”

Customer: “Okay, well, I’ll have a plain bagel, not cooked, and a coffee.”

Employee: *at this point clearly flustered and just trying to move the guy along quickly* “Your total will be $6. Please stand off to the side and wait for that to be ready.”