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Lunch Rushing To Their Defense

| Oklahoma City, OK, USA | At The Checkout, Awesome Customers, Crazy Requests, Food & Drink

(I’m waiting for my order while the lunch rush is on. This lady had ordered before me, and was complaining to her friend.)

Lady: “It’s been ten minutes since I ordered. They’re taking too long.” *to workers* “What’s taking so long? It’s been ten minutes and I’m gonna be late!”

Me: “It’s the lunch rush, and they’re busy all around. Don’t yell at them for being popular.”

Lady: *gives stony, surprised glare at me* “I wasn’t talking to you.”

Me: “And I was defending them! It’s not their fault it’s the lunch rush.”

(She turned around and didn’t say much after that.)

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Forever Closed Minded

| MN, USA | Time

(We’ve already closed for the night, but because of breakdown and cleaning, staff is usually in the building for another half hour or so. I get this call maybe 10 minutes after close.)

Me: “[Restaurant]. I’m sorry, we’re closed.”

Caller: *sounding genuinely upset* “Forever?”

Me: “Uh… no, just for tonight. We open tomorrow at 11.”

Caller: *suddenly happy* “Okay, I’ll call then!” *hangs up*

(I make it a point to specify that we’re only closed for the evening now.)

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Don’t F*** With The Menu

, | Australia | At The Checkout, Language & Words

(I work on drive-thru. I have a bit of a reputation for acting silly with customers, usually because I work the late-night weekend shifts and therefore talk to a lot of drunk people.)

Me: “Hi, welcome to [Restaurant]. Can I please take your order?”

Customer: *confused, obviously caught out* “Ah, ah – f***!”

Me: *not missing a beat* “That’ll cost extra, sir.”