A Bad-Behavior Burrito

| PA, USA | At The Checkout, Bad Behavior, Bigotry

(I’m at a place where you pick out your food and have it made to order. I’ve just told the woman I want a burrito, when a man comes up behind me.)

Man: “Take my order first!”

Worker: “I’ll be with you next.”

Man: “I need to be first.” *then to me* “Stand down.”

Me: “What?”

Man: “Stand down! I’m going before you.”

(By this time the worker has the beans and rice on my burrito and passes it to the next worker, who asks me what other ingredients I want. The man totally is ignoring the first worker who is asking for his order, and instead is yelling at the worker helping me.)

Man: “Don’t listen to her! She doesn’t know what she wants! She doesn’t know her place.”

(I ignore him and proceed to the checkout, I hear him yelling at the first worker.)

Man: “You should have taken me first! You b****, don’t you understand!”

(Next thing I know the manager comes out and asks the guy to leave. He lunges across the sneeze guard at him. The other worker says they are calling the cops.)

Man: “You can’t call the cops! I am an American! I have a coupon! I have to be here! You should have taken me first. I have a coupon.”

(He goes over and starts throwing all the napkins, straws, etc. on the floor, and grabs a patron’s food off their table and flings it. We are all kind of trapped because he is blocking the door. Next he sees me and starts yelling at me.)

Man: “Had to have your precious burrito, you b****. Eat it! Choke on it! I won’t save you if you choke!”

(He grabbed the bag with my food in it and started swinging it around, I ran behind the counter where the employees were to get away, A security guard came in not moments later and forced the guy out, still raving about his coupon and saying I should choke on the burrito. Ironically, I got a coupon for a free meal from the manager who felt bad for me.)


We’re Closed Eight Ways From Sunday

| ME, USA | Crazy Requests, Time

(It’s Father’s Day. It’s been about 20 minutes since we’ve had new customers, and it being five minutes before we close, my manager gives the kitchen the OK to shut down. Not one minute after the kitchen has closed, a group of three walk in.)

Me: “I’m sorry folks, we just closed.”

Man: “But it’s Father’s Day!”

Me: “I know, and I’m sorry, but we close at eight on Sundays.”

(They start complaining about how it’s a special day for him and that we should serve them, when the man suddenly looks at me.)

Man: “But it’s not eight yet!”

Me: “It’s five minutes before…”

(They walk out grumbling.)

Manager: “If they wanted to make it such a special day for him, why couldn’t they get him a steak and cook it for him themselves?”


A Uniform Response, Part 2

| Auckland, New Zealand | Bizarre

(I have just got off a twelve-hour day, and two-hour meeting, so I am stopping at an Italian restaurant to collect some dinner. I am tired, but also wearing full uniform, which states where I work, and has our logo emblazoned on every item of clothing, including my scarf and handbag. It is very obvious that I work for a travel agency, and not for this restaurant. The staff are all wearing bright red aprons which are starkly opposite my dark navy blue uniform.)

Waitress: “What can I get you?”

Me: *places order*

Waitress: “That’s awesome, and will be 10 minutes. Do you mind taking a seat in our waiting area?”

(I take a seat and start reading a magazine. I am barely awake, and it’s very obvious.)

Customer #1: “Hey! You aren’t allowed to sleep here! Get back to work!”

(The noise has jolted me from my daze and I wonder who they are talking to.)

Customer #1: “Ring up my bill! And give me your manager’s name! I can’t believe you have the audacity to sleep on the job!”

Me: “Sorry? I don’t work here. ”

Customer #1: “You’re wearing a uniform!”

Waitress: “Ma’am! I’ll ring up your order. This lady is another customer. She’s just waiting for a takeaway.”

Customer #1: “Well, if she doesn’t work here, she shouldn’t be wearing a uniform!”

(The waitress assists the customer, and tries to scoot her out the door, but not before she stops to give me a literal finger wagging.)

Waitress: “I’m so sorry. Your order won’t be much longer. I’m not sure why she thought you were staff!”

(A few minutes pass, and my order is ready. I go up to pay and collect my food. I am second in line. There is a large jar of candy for customers to take a few when they are paying.)

Customer #2: *turning to me* “Am I allowed to take these?”

Me: “I don’t work here. I don’t know.”

Customer #2: “Oh! You don’t work here?”

Me: “NO.”

Customer #2: “Then why are you wearing a uniform?”

(Thankfully at this stage my order was done, and I was able to leave. I still heard the “Why doesn’t she work here?” echoing as I ran!)


In Spitting Distance Of Being An A**-Hole

| Dallas, TX, USA | Awesome Workers, Bad Behavior, Food & Drink

(Two teenage couples come into my section to eat. The two guys order full meals, one of the girls orders a glass of water, and the other orders a side salad. I have been joking around with the two guys, but the girls have given me nothing but icy stares and short answers. Another waiter delivers the food and forgets to bring the salad. I come up to the table.)

Me: “How is everything?”

(The girl who ordered the salad looks at me and throws her hands up in the air.)

Me: “Oh, no, it looks like my colleague forgot your salad. I’ll be right back.”

(I retrieve the salad quickly and return it to the girl. As I set it in front of her:)

Girl: “God, what took so long?”

Me: “The cooks weren’t finished spitting in it yet.”

(Her eyes just about popped out of her head and the guys just started laughing. Luckily the guys paid and tipped well.)


All Salts Of Stupid

| Albany, OR, USA | Crazy Requests, Food & Drink

(I am sitting inside at a famous fast-food restaurant. A man in line approaches the cashier. After the employee asks what he would like to order, he asks:)

Customer: “If I asked for no salt on my fries, would you be able to do that for me?”

Cashier: “Yes, sir. Anything that we add here in the store can be taken off.”

Customer: “Oh, great. In that case, I would like to order a bacon cheeseburger, with no salt on the bacon.”

(He is completely serious. The cashier pauses for a moment.)

Cashier: “I’m very sorry, sir, but the bacon already has salt in it. I can’t take it out.”

Customer: *suddenly very aggressive* “You said that you could take anything that I wanted of the order! I want bacon without salt! How hard it that?”

Cashier: “No, sir, I said that anything we add here in the restaurant can be removed. Salt is used in the process of making bacon, so I can’t give you salt-free bacon.”

Customer: “Get me your manager! NOW!”

(At this point, everyone in the restaurant is staring. From where I’m standing, I can see the manager, who has heard everything, get this look on his face like he is already 100% done with this customer, but he composes himself and goes up to the counter.)

Manager: “How can I help you, sir?”

Customer: “Your employee told me that you can take off anything from an order! All I want is a bacon cheeseburger with no salt on the bacon, and she refused to give it to me!”

Manager: “I’m sorry, sir, but we can only remove things that we add here in the store. Salt is inherent in bacon. We don’t add it here so, unfortunately, I can’t remove it.”

Customer: “Just get me salt-free bacon! How f*****g hard is that?!”

(The manager closes his eyes for a moment, and I can practically see his internal sigh.)

Manager: *putting in the order* “Yes, sir, I’ll do what I can.”

Customer: “Thank you. God, was that so hard? Now, I would also like a chocolate shake with no chocolate.”

Manager: “You mean a vanilla shake, sir?”

Customer: “No, you idiot! If I wanted a vanilla shake, I would have ordered a f*****g vanilla shake!”

Manager: “Yes, sir.”

Customer: “Thank you. That will be all.”

Manager: “Yes, sir, your total is [total].”

(The customer waits for his food, muttering about “how f*****g hard is it” to get him salt-free bacon. He picks up his food and sits at the table right behind me. I turn around to him and say:)

Me: “Hey, man. You want some of my fries? They’re potato-free.”

(Everyone in earshot starts snickering. One of the employees goes into the back to stop laughing. He gives me a snide look.)

Customer: “You must think I’m some sort of idiot.”

Me: *stifling my smirk* “No, sir.”

(He finished his food and left. The kicker? They gave him a normal bacon cheeseburger and chocolate shake. He loved it.)

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