icon_money

The Gift Of Giving Was Lost On Them

| Greenwood, IN, USA | Money, Non-Dialogue

I worked my way through college waiting tables at an Applebee’s in a mall just south of Indianapolis. The money wasn’t great, but it was enough and I needed a job with really flexible hours.

One evening, I’m given a five-top that’s a couple of parents and their three boys. I come by to introduce myself and the father introduces himself as a local minister there with his family. He mentions they’ve been given a $500 gift card from his congregation. I set about taking care of them and they go for a good sized meal; drinks, a few shared appetizers, main courses and even desserts.

All things considered, they aren’t a terrible table, but I did have to push two tables together which made my section smaller.

At the end the minister asks about using the gift card and I tell him it works just like a credit card. I run it through and return the slip. I hand it to him and he shakes my hand and tells me what an excellent job I did for him and his family and then they’re all out the door. I go back to help bus the table and pick up the credit card slip.

When I find it, I see it’s been signed with a big zero for the tip. I turn and watch them walk to their car out the window in total amazement. I got a hand shake for how well I’d done serving them their free meal and they didn’t give me a cent.

I know it’s not the worst burn — I’d seen people get worse — but it was the first time I was dumbstruck by getting stiffed.

icon_geeksrule

In The Days Before The Phantom Was A Menace

| OH, USA | Geeks Rule

(This takes place before the newer Star Wars movies came out (Episodes One, Two, and Three). I am cashing out customers at the front register. A man and woman come up.)

Me: “Hello. How was everything?”

Man: “It was great, young Jedi!”

Me: *dumbfounded*

Man & Woman: *chuckle*

Me: “All right… here is your change. Oh, and I’m not going to tell you to have a nice day… instead, I’m going to say…”

Me & The Man: “May the Force be with you.”

All Three: *chuckles*

Man: “Have a good day!”

(That made me smile.)

icon_coffeedrinks

Complaining To Have Nothing To Complain About, Part 2

| Long Island, NY, USA | Bad Behavior, Food & Drink, Popular

Me: “Hi, welcome to [Restaurant]. What can I get you today?”

Customer: “I’ve had a really bad day so far! I’ll have a double shot espresso with extra cream.”

Me: “Oh, no! I’ll make sure to give your order extra attention to try and cheer you up.”

Customer: “Thank you!”

(I make her coffee, and place it down on her table.)

Customer: “Wow, that was quick!”

Me: “Yeah, and just so you know, there’s cream and sugar on the table over by the entrance.”

Customer: “Thanks again.”

(About five minutes later she starts screaming at my coworker.)

Customer: “I DEMAND TO SPEAK TO [My Name]! RIGHT THIS INSTANT!”

Coworker: *on the verge of tears* “I’ll go get him…”

Customer: “These people…”

(My coworker comes over to me.)

Coworker: “[My Name], [Customer] wants you…”

Me: “I know…”

(I walk to her and she immediately starts yelling at me.)

Customer: “THIS COFFEE IS BETTER THAN I EXPECTED! I DEMAND A COMPENSATION DRINK!”

Me: “Isn’t it good if the drink is better than you expected?”

Customer: “NO!”

Related:
Complaining To Have Nothing To Complain About

icon_badbehavior

A Hot Slice Of Justice, Part 3

, | Pensacola, FL, USA | Bad Behavior, Popular

(At 30 minutes until close, a customer calls in to order a pepperoni, bacon, and extra cheese pizza. I let her know that I have a pepperoni prepped (not baked yet) and ask if she would mind having extra pepperoni without any cost. She agrees, I make her order, and I send her the food. An hour after close, as I’m about to walk out the door, I get a call. I pick it up to let whoever is calling know that we close early on weeknights, and this conversation follows:)

Me: “Thank you for calling [Company]! I apologize, but we close at 11 on weeknights.”

Customer: “Hey! I ordered a pizza from you guys and it was really greasy! I want one that’s less greasy!”

Me: “I apologize for the inconvenience but we’re already closed.” *look up her order history and see she has a complaint and credit for all of her orders*

Customer: “Well, I want a credit! You should’ve told me it would have been greasy!”

Me: “I should have told you a double pepperoni, bacon, and extra cheese pizza was going to be greasy?”

Customer: “Yes!”

Me: “I’m sorry, ma’am, but I can’t credit your account. It seems you have a note here that says we’ve issued too many credits in the past. I apologize, but there’s nothing I can do for you today.”

Customer: “What?! That is OUTRAGEOUS. I have never complained in my life!”

Me: “The last time you ordered you had wings and said they were raw. Our wings come in precooked and we heat them when you order them.”

Customer: “They were RAW! You were trying to give me SALMONELLA!”

Me: “I’m sorry, ma’am, but we’re closed and I won’t be able to help you today.”

Customer: “You f****** b****! I’m going to let your manager now and you’ll be FIRED!”

Me: “Ma’am, I am the manager.”

(The customer hung up and we didn’t get another order from her again.)

Related:
A Hot Slice Of Justice, Part 2
A Hot Slice Of Justice

icon_fooddrink

About To Be Very Cheesed Off

| Amsterdam, The Netherlands | Extra Stupid, Food & Drink, Popular

(This happens when the couple I just served are paying.)

Me: “Was everything okay?”

Customer: “Well, almost. I found that the cheese was very dry, tough and flavorless.”

Me: “All right, what did you order?”

Customer: “It was [dish].”

Me: “Hm. That shouldn’t come with cheese.”

Customer: “Well, there still was some. It was under the bread.”

Me: “That… would be a yellow napkin.”

Page 2/29812345...Last