They Have No Drive

, | Markham, ON, Canada | Bizarre, Family & Kids, Food & Drink, Theme Of The Month

(I am working in the drive-thru window. I am talking to a customer and we both notice a group of four young teens WALKING down the drive-thru lane.)

Customer: *laughs* “Don’t you love how silly kids are? Well, good night!”

(The customer leaves, and the teens approach the drive-thru window.)

Teen: “Yea, hi. I want to order.”

Me: “Yea, sorry. Unfortunately I can’t serve you here unless you are in a car. You are welcome to come inside though.”

Teen: “What are you talking about? We are in a car, see! I’m the driver holding the wheel.” *holds imaginary wheel* “And my passengers!” *points at his three friends*

Me: “Sorry, but unless you can crash your car and dent my wall. I can’t serve you here.”

Teen: “Okay!” *makes screeching noises* “CRASH!”

De-Stress The Waitress

| AZ, USA | Awesome Customers, Food & Drink, Top

(I am a waitress at a high-end restaurant. This night, I am particularly rushed and upset, and make a few customer service mistakes while serving a customer.)

Customer: “I’d like to speak to your manager, please.”

Me: “Sure, may I ask what about?”

Customer: “About you.”

(My manager is very strict, and he doesn’t believe in second chances. I am terrified. I go up to my manager.)

Me: “Manager, table six please; they want to talk to you.”

Manager: *walks over* “Yes sir, what did you need to talk to me about?”

Customer: “It’s about your waitress here.”

Manager: *starting to glare at me* “Has she done something wrong?”

(I am standing there holding back tears, sure that I am about to be fired.)

Customer: “Well, she has been very busy and rushed tonight. All the same, she has managed to take our orders and give us our food quickly and with a smile on her face. I used to be a waitress, and I know how hard that is to do. I just wanted to tell you that you have a Class-A employee here, and I’m leaving her a 50% tip. I also have reservations for next week, and I’d like to request in advance that she be our server.”

Manager: *stunned* “Yes, that can be arranged. I’m glad you thought well of her. Have a good day.”

Me: *almost crying* “I thought you were about to have me fired! Thank you, thank you, thank you!”

Customer: “Oh, it’s no problem, dear. Here’s your tip, and I hope your day gets better!”

A Price Shake-Down

, | Anchorage, AK, USA | At The Checkout, Family & Kids, Food & Drink, Money, Theme Of The Month, Top

(I’m working the counter, and I see a six-year-old boy walk in with his mother. The mother sits in the back while the boy goes to the counter to make his order.)

Me: “Hi, sweetie! What can I get you today?”

Boy: “Can I please have a small orange-creme shake?”

Me: “Of course. Anything else?”

Boy: “No.”

Me: “Alright, that’ll be one-ninety.”

(The boy’s face crumples, and he backs away from the counter, walks in a circle, then looks back at me.)

Boy: “What?”

Me: “One-ninety?”

(The boy begins crying, and rushes back to his mother.)

Boy: “Mommy! I need $200 for my shake, and we don’t have that kinda money!”

Mother: “What?”

Me: “Wait, wait, no, sweetheart! I mean it’s one dollar and ninety cents!”

Boy: “Oh, okay.”

(After that, he pays for his shake and acts like absolutely nothing has happened.)