The Customer Might Not Be Telling The Whole Tooth

| Farmington, NM, USA | Food & Drink, Liars & Scammers, Theme Of The Month

Me: “Welcome to [Pizza Restaurant]! Did you already have an order?”

Customer: “No. Well sort of; I have a complaint for a pizza I just got.”

Me: “Okay, I’m the manager on duty at the moment. How can I help you?”

Customer: “Well, I just got this pizza, and I bit into it, and, well, there was a tooth in it.”

Me: “I’m sorry, a tooth?”

Customer: “Yeah, it looked like it was cooked. It’s real black.”

(The area I live in has a meth abuse problem, as well as a lower than average annual income, so dental hygiene is not a strength of this particular community. As the customer is talking, I notice he has several rotten and black teeth, as well as several missing.)

Me: “Um, okay. Do you have the pizza and, erm, tooth with you?”

(He hands the pizza and tooth to me. The tooth indeed looks very blackened, though obviously not from cooking. I excuse myself to let the owner know the situation, and I enter his office at the time he is on the phone.)

Owner: “No, ma’am, we don’t have security cameras outside the store. Did you let anyone know you had fallen? So you decided it wasn’t an issue over two years ago when you did slip and fall on our sidewalk, but suddenly it’s a problem for you? Well, I’m sorry, but without some sort of proof that you fell on our property, there isn’t much we can do for you. Very well, you can have your lawyer contact ours. Have a good day.”

(The owner hangs up and looks at me.)

Owner: “Your problem can’t possibly be worse than the lady I just dealt with. She claims she injured herself a few winters ago by slipping on ice on the sidewalk.”

Me: “I think you’d be surprised.”

That Bread Cost A Lot Of Dough

| St. Louis, MO, USA | Bizarre, Food & Drink

(I work at a pizza place. I take an order over the phone.)

Caller: “I’d like to order two thin crusts.”

Me: “Okay, that will be two thin crust pizzas. What would you like on them?”

Caller: “No, I just want the crusts. Last time I ordered, you people didn’t make it right, so I’m just going to top it myself.”

Me: “So, you want us to cook, and deliver to you, two pieces of bread?”

Caller: “Yes.”

Me: “That shouldn’t be an issue. Let me just make sure it’s okay with my manager.”

(I put the customer on hold. My manager confirms that we can indeed accommodate the customer, but advises me to inform her, that she will be paying the full price of two pizzas, for two cooked pieces of bread.)

Me: “Looks like we can handle that for you, but my manager did want me to make you aware that that we can’t discount the price of the order because it lacks toppings.”

Caller: “That’s just fine.”

Me: “Alright, that will be $21.53. Your bread will be ready for you to pick up in 15 to 20 minutes. Have a nice day!”

Doing A Job On Having A Job

, | London, England, UK | At The Checkout, Food & Drink

(It’s about 6:30 am. I’m working drive-thru near to the end of an overnight shift. The queue is pretty slow because we’re serving breakfast, and many people have complex grill orders that need to be filled. A customer pulls up to my window and pays without saying a word. However, as soon as I start to take another order, the customer yells at me.)

Customer: “Why is my order taking so d*** long?”

Me: “I’m sorry, ma’am, but there is a fairly large order for the two cars in front. We’re rather understaffed today, too.”

Customer: “Well, get them to move faster! It’s alright for some! Unlike you I actually have a JOB to get to!”

Me: *stares down at my work uniform*