icon_checkout

Getting A Real (Psy)Kick Out Of It

| MA, USA | At The Checkout, Awesome Workers, Popular

(I work Saturdays in a small sandwich shop in a very small town. A woman stops in and the following exchange occurs:)

Customer: “I’m on my way to pick up my daughter from a lesson; can you make me a sandwich quickly so I won’t be late? [Large sandwich chain] always takes forever.”

Me: “Sure, it will only take a minute; what can I get you?”

(She orders a simple turkey sandwich and leaves, but comes back later to tell us how amazing it was and how much her daughter loved it. For the next few months after that she stops in every Saturday and orders the same sandwich for her daughter, always in a rush. One day I happen to glance up and see her car pull in, so I quickly prepare her sandwich before she comes in.)

Customer: “I’d like to order [simple turkey sandwich she always orders]. And if you could do it quickly, I’m in a rush.”

Me: “I already have it here for you, ma’am; I saw you pull in and figured you wanted it quickly.” *tries to hand her the sandwich*

Customer: *looking at me suspiciously* “How do you know what I wanted?

Me: “Well, you’ve come in and ordered the same sandwich for your daughter for a few months now. I just remember the order.”

Customer: *still confused* “But… but I didn’t tell you what I wanted yet. How is it possible you remembered?”

(She just could not for the life of her believe we remembered her, even after the same order every single Saturday for three months. What’s more, she continued to come in every Saturday and act amazed when we knew her order.)

icon_coffeedrinks

Extra-Extra Rude

| Westford, MA, USA | Bad Behavior, Crazy Requests, Food & Drink

Me: *smiling politely* “Hello, what can I get for you today?”

Woman: “I would like an iced coffee extra-extra.” *normally this is extra sugar, extra cream*

(I ring her up take the money, make the coffee, and start on the next customer.)

Woman: “Um, miss, can you add some more coffee to this?”

Me: “Um, yeah, sure. Sorry about that; I’ll fix it right now.” *I fix it give the coffee back* “Is this better or do you want it darker?”

Woman: “You know if I wanted coffee with my cream and sugar I would have asked for that; now fix it.”

Me: “Sorry, I’ll just make you a new one.”

(The line is just getting longer and longer as I’m dealing with her.)

Me: “Here you go; is that better?”

Woman: “It’ll have to do.”

(I finally get to the next customer in line who is an older woman with her grandkids.)

Me: “Sorry about that; what can I get for you?”

Older Woman: “No need to apologize, dear. I’m sorry you have to deal with people like that.”

icon_fooddrink

She’s No Shrimping Violet

| Fort Davis, TX, USA | Awesome Workers, Food & Drink, One-Liners, Popular

(I am working as a dishwasher at the town’s nicest restaurant, and after a couple of hours am badly in need of a bathroom break. The toilets are located in another section of the building, and I have to pass the entry in order to get to them. As I am hurrying along my way, an elderly gentleman guest grabs me by the wrist and asks in a very grave tone with a distinct German accent:)

Guest: “Excuse me, miss, but how are the shrimp?”

(Having no idea how to answer that question, I blurt the first answer that comes to mind.)

Me: “I’m sorry, sir, but I think they’re dead!”

(Howls of laughter followed me to the restroom…)