Giving You A Grilling About The Chicken

| NJ, USA | Right | August 8, 2016

(I am a server at a new restaurant in my hometown, taking a customer’s order.)

Customer: *pointing to the Grilled Chicken Sandwich on the menu* “Excuse me, is there chicken in this?”

(I think she’s kidding because it says chicken, but she doesn’t smile.)

Me: “Uh, yes, ma’am, there is chicken in the Grilled Chicken Sandwich.”

Customer: “Well, it doesn’t say that anywhere. You should tell your boss to clarify the menu.”

Unfortunately, You Got Male

| USA | Working | August 5, 2016

(I’m working at a sports grill near a university campus. We get employees from all over the world who came to the city to study. I’m female, and so are the two other employees working with me this night. A new guy from Nepal starts working that evening, and our supervisor leaves me in charge.)

Me: “Hey, [New Guy], can you wipe down those tables?”

(He gives me an annoyed look, grabs a rag, and meanders over to the tables while I clear away dishes on the other side of the room. Ten minutes later, I happen to look up and see him still standing by the un-cleaned tables, just watching ESPN on our TVs. My hands are full, so I ask Female Coworker #1 to kindly remind him that the tables need cleaning. While I’m in the back, she comes up to me looking upset.)

Female Coworker #1: “So I told him to clean the tables, and he did one but then stopped again. And when I asked again, he just kind of… sneered at me.”

Me: “Great…”

(Together, we go back to the dining room to see Female Coworker #2 attempting to get New Guy to help her move one of the tables. He does so only begrudgingly, and then goes back to watching TV. There’s a lull in customers, so my coworkers and I pause to deliberate.)

Female Coworker #2: “Um… did we do something to offend this guy?”

Me: “I don’t know. He’s getting on my nerves, though.”

Female Coworker #1: “You should call [Supervisor] and let him know what’s going on.”

(I’m about to do so when Male Coworker comes in for his evening shift. He’s a super nice guy, and after greeting us girls he goes up to New Guy to introduce himself. To our surprise, New Guy smiles brightly, shakes his hand, and chats with him. Then, New Guy clearly says something about us girls, because both guys look over at us, New Guy with a condescending look, and Male Coworker with shock. Male Coworker excuses himself and comes over to us.)

Me: “What did he just say to you?”

Male Coworker: “Um… apparently, where he comes from, women don’t give orders. He thinks it’s… funny that you try to boss him around, and he said he won’t do a thing you ask.”

Me: “You’re kidding me.”

Female Coworker #2: “Well, he’s going to have a really hard time of it, then, because the majority of us who work here are girls.”

(Needless to say, it was a long night, with Male Coworker having to relay instructions to New Guy if we wanted anything to get done. Thankfully, New Guy quit a few days later. I guess the strain of being “bossed around” by women got to him.)

Free Of Gluten, Free Of Thought, Part 4

| CO, USA | Right | August 5, 2016

(We have an open kitchen line where pizza and flatbread is thrown. Therefore, there is flour EVERYWHERE after we open. We do offer gluten free bread, though.)

Customer: “I would like a meatball grinder with gluten-free bread. I’m deathly allergic to gluten.”

Cashier: “Ma’am, we use regular bread crumbs in our meatballs. Would you like a different filling choice?”

Customer: “Oh, no. The meatballs are fine.”

(This during a rush where three of us were tossing dough and watching her inhale the flour.)

 

Common Sense Just Melts Away, Part 3

| Fairbanks, AK, USA | Right | August 4, 2016

(I work as an assistant manager at an ice-cream shop. It is April and sunny out and a customer has come in and bought some of our ice-cream cupcakes about one and a half hours ago. A customer storms into the store and demands to talk to the manager.)

Me: “I’m the assistant manager. What can I do for you?”

Customer: “I demand that you replace my cupcakes.”

(She pulls the container with the melted cupcakes out of her bag.)

Me: “After you purchased these, did you store them in a freezer?”

Customer: “No. I left them in my car while I did my other shopping. Why would I store them in a freezer?”

Me: “Because they’re made of ice cream. That’s why they’re in a display freezer.”

(I gesture to the back of the store where our freezer sits, full of ice-cream cakes, cupcakes, and tubs of ice cream.)

Customer: “How was I to know that’s why they were in a freezer? You should tell people that they’re made of ice cream before they buy them.”

(I replace her cupcakes with new ones, making sure to tell her that they are made of ice-cream and should be kept in a freezer.)

 

The Mother Of All Bad Customers

, | Salt Lake City, UT, USA | Right | August 2, 2016

(I work at a very popular fast food place. It’s Friday night, so we’re incredibly packed. I’m on front register, which I rarely do; I usually always make the food. Despite this, I have no affiliation with the drive-thru, as I’m trying to take care of all my customers by myself. A woman comes up almost behind the counter and starts SCREAMING at me, interrupting the customer’s order I’m currently taking.)

Customer: “THIS IS A F****ING JOKE! I HAVE BEEN IN THE DRIVE-THRU FOR 20 F****ING MINUTES AND NO ONE HAS TAKEN MY ORDER!”

(The store goes silent as this woman is almost yelling bloody murder.)

Me: “I apologize, ma’am! I am currently serving customers up front but I can grab my manager for you!”

Customer: “BULL****! I USED TO WORK AT THIS F***ING DUMP AND WE USED TO STAND OUTSIDE IN THE RAIN AND TAKE ORDERS BY HAND! YOU’RE ALL A BUNCH OF LAZY MOTHERF***ERS! GET OUTSIDE AND TAKE MY ORDER!”

Me: *dumbfounded*, but trying to get my line back in order as she storms out*

Next Customer: “What a f****** b****. I’m sorry. I can’t believe people get off on screaming at hard workers over food. I’ve always loved how well you guys work here, and I don’t mind waiting for good food.”

Coworker: *head down, in shame* “That was my mom. She’s so embarrassing.”

(I later found out she cut in line and screamed at a manager of mine until she cried. I still boil remembering this transaction, but I still feel awful for my coworker. I heard he went home and told her off royal and she hasn’t tried it again.)

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