Talking At-At Cross Purposes

| Austin, TX, USA | Awesome Workers, Food & Drink, Geeks Rule, Theme Of The Month

(I work at a chain Italian restaurant. I am often asked questions about the menu, but every now and then a customer asks a question that catches me off guard.)

Customer #1: “No, it’s definitely an AT-AT!”

Customer #2: “No, it’s an AT-LT!”

Customer #1: “Ask our waiter. I bet you his tip.”

(By this point, I have been overhearing this conversation, and the nerd inside me is intrigued by Star Wars trivia.)

Me: “Can I help you guys with something?”

Customer #1: “Yeah, my boyfriend here thinks that the robot in star wars that walks on two legs with the little dogs is called the AT-LT. Please tell him it’s an AT-AT?”

Me: “Actually, I’m sorry but both of you are incorrect; the vehicle you’re thinking of is the AT-ST, which is premiered in the Battle for Hoth, the ice planet, but is actually featured in the Battle of Endor. In fact, that’s what Chewbacca uses to blow the blast doors open for Han Solo and Princess Leia. And the dogs are called Ewoks and they’re native to Endor.”

Customer #1: “Oh… thanks.”

(I ended up walking away and since they each bet $20, I actually earned $40. That’s the first time my nerd knowledge actually gained me that much money. May the Force be with you!)

Making A Fuss Over Small Fry

, | CT, USA | Crazy Requests, Food & Drink

(I work at a fast food restaurant. We currently have a seafood special that comes with fries and a biscuit.)

Customer: “Do you have one that comes without fries and a biscuit?”

Me: “Yes, we do.”

Customer: “How much would that be?”

(I give her the price, plus tax.)

Customer: “Okay, I’ll take that. How much does a drink cost?”

Me: “A dollar.”

Customer: “So I’ll take that and a drink.”

(I ring up her order, making sure that she wants it without the fries and biscuit, to which she says yes. I assemble her order and give it to her. She’s not even away from the counter when she starts complaining.)

Customer: “This is all I get?”

Me: “Yes, you get eight pieces.”

Customer: “That’s ridiculous! I paid five dollars for this?”

(Her total was five dollars and change because of the one dollar drink.)

Me: “I’m sorry. That’s how it comes.”

Customer: “That’s ridiculous.”

(At this point she spots my manager, who comes over to assist.)

Customer: “It’s ridiculous that I just paid five dollars for this little bit of food!”

Manager: “Can I see your receipt? The food was $3.99 and the drink was a dollar, plus tax.”

Customer: “Oh, well, that’s still ridiculous.”

Manager: “Would you like the fries and a biscuit?”

Customer: “Yes, I think I would like that.”

(At this point, I open my mouth, ready to interject that she specifically asked for no fries and no biscuit, just the eight pieces of seafood. But I don’t.)

Manager: “If you give me one more dollar, you can get the fries and biscuit.”

(She hands over the dollar and my manager tells me to serve the fries and biscuit. Once I’m finished, I give it to her.)

Customer: “Thank you! God, that was ridiculous!”

Must Have Really Needed That Food

| CA, USA | At The Checkout, Bizarre

(I’m working the drive thru this particular day, I have just handed a customer the last of her order and she seems a bit distracted by getting it all stowed away safely.)

Me: “Have a lovely day.”

Customer: “I love you, too.” *drives off*