You’re Too Good For Some Customers

, | St. Louis, MO, USA | Right | February 8, 2016

(My manager on duty receives a call that a coworker won’t come in. Three hours later a second coworker has failed to show up. It is my manager working the drive-thru window and me preparing all the food. Three hours into what becomes a five-hour rush with us alone, an older lady gets to the window.)

Manager: “Hi, sorry about the wait.”

Lady: “Oh? Is there a problem?”

Manager: “Oh, we had two coworkers who didn’t show up and we’re stuck here alone.”

Lady: *rather sure of herself* “Well, that’s nice. It’s good for you.”

Manager: *silently closes window then turns to me* “What a c***!”

(We finally got help when the night crew got there but I left an hour and a half late. Whoever that lady was, she’s no one I want to meet!)

They Have Muffin To Worry About

| FL, USA | Working | February 7, 2016

(We’re English, on holiday as a family, two adults, two children, and in Florida for the first time. It’s our last day and we are having breakfast at our favourite restaurant before heading for the airport. It’s a buffet restaurant but we have found they have the best blueberry muffins. Just before we finish breakfast I mention to my husband that we should try to pay extra for some muffins to take with us for a snack in the airport, so we decide to ask our waitress, who is a lovely Scandinavian girl.)

Me: “Hey, [Waitress], do you think we would be allowed to buy four extra blueberry muffins to take with us. We know we’ll need a snack at the airport and these are the nicest we’ve ever had.”

Waitress: *in stilted English* “Errm, I not sure. I go see.”

(About 15 minutes go by and we figure that she has been told no, when she appears again with a man, who we find out is the manager.)

Manager: “Hi, I’m [Name], the duty manager. I understand you have a problem with our blueberry muffins.”

Husband: “Oh, no, no… They’re the best we’ve had while we’ve been here and [My Name] wanted to know if we could pay extra for four to take with us to the airport. [Waitress] must have misunderstood. After all it’s probably an unusual request.”

Manager: *laughing* “Oh, right, that’s no problem, sir. [Waitress] will bring you some right out, no extra charge. I have to tell you though, it’s just a packet muffin mix and we just add extra blueberries! Now, you have a safe journey home and we hope you make it back here soon.”

(Our smiling waitress returned a few minutes later with a bag of eight hot blueberry muffins AND a bag of muffin mix! Needless to say, we have been back several times since and we make a point of stopping at that restaurant where we always get great service. We’ve never seen the same waitress or the manager again, though.)

Not The Brightest Lantern In The Box

| Rochester, NY, USA | Right | February 6, 2016

(The restaurant where I work has oil lanterns on each table, and they are lit everyday at four pm before we lower the lights for atmosphere. I am lighting all the lanterns. I approach a table and launch into my standard explanation.)

Me: “Hi there. Excuse me, I’m just going to lean in here and light the lantern real quick.”

Customer: “Is that in your job description?”

Me: *confused* “Um, yes.”

Customer: “Oh, okay.”

Me: *trying to make a joke* “I don’t just go around randomly lighting lanterns!”

Customer: “REALLY?!”

(The customer seemed to think I was only lighting the lanterns because I felt like it. I have no idea why!)

Manners Go Down The Toilet

, | Stockholm , Sweden | Right | February 5, 2016

Me: “Hi, and welcome to [Establishment].”

Guest: “TOILET!”

Me: *with a slight bow* “Toilet to you too, sir.”

Mistaking The Missus For The Mistress

| Missouri, USA | Romantic | February 5, 2016

(A waitress friend of mine has a couple who regularly comes in and jokes a lot together. One day, the man comes in with a different woman. This occurs as she’s getting ready to give them their check.)

Waitress: “You come back soon!”

Male customer: “I will.”

Waitress: *joking* “Oh, and you better be careful or I’ll have to tell your wife you were here with another woman.”

Female customer: “I am his wife. Who has he been here with?”

Waitress: “…I’ll take care of your check now.”

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