Running Out Of Consideration

| Marengo, IL, USA | At The Checkout, Bad Behavior, Food & Drink

(I work at an ice cream and grill. It’s small so it usually doesn’t take long to close up. It’s 8:59 and I’m just about to lock the door when a customer runs in.)

Me: “You know we close in 20 seconds, right?”

Customer: “I know; that’s why I ran! I’d like [several meals].”

An Extra Toast To All The Idiots

| Round Rock, TX, USA | Extra Stupid, Food & Drink, Top

(I work at a restaurant making sandwiches. My coworker asked me to talk to a customer over the phone who wanted to voice a complaint about food he ordered several days ago.)

Me: “Hello. Thank you for calling [Restaurant]. What can I help you with today?”

Customer: “Yes, hi. Uh, I ordered a sandwich from y’all a while ago, and the bread was too hard for me. I’d like the names of the employees working so I can leave a complaint.”

Me: “Oh, I’m sorry to hear that ,sir. Please tell me about the order so I can rectify the problem.”

Customer: “Well, I ordered the steak and cheese foot long, and when I tried eating it the bread was too crunchy.”

Me: “Uh, sure… Did you have this sandwich toasted, by any chance?”

Customer: “Yes, I did. Why?”

Me: “Well, usually when you toast a sandwich, the bread tends to get kind of crunchy, ’cause, you know, It’s toasted…”

Customer: “Well, it was too toasted!”

Me: “Okay… Did you tell the employee that you didn’t want it as toasted?”

Customer: “Well, I wanted it extra toasted, but that was too much!”

Me: “So, let me understand this: your complaint is that the sandwich you wanted extra toasted, more than recommended, was in fact too toasted?”

Customer: “Are you being smart with me here?!”

Me: “Someone in this conversation has to be.”

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A Minor Mistake, Part 3

| UK | Criminal & Illegal, Family & Kids, Food & Drink

(Having asked for ID for two members of a family’s table and them not having any, the two young people buy cokes. However, not long afterwards I see them drinking cocktails purchased by the father.)

Me: “Excuse me, guys, but as I said at the bar I’m afraid I can’t let you two drink alcohol since you don’t have your ID with you.”

Father: “Yeah, but I bought them. So, it’s fine.”

Me: “I’m sorry, we can’t let anyone without ID drink alcohol. I need you to return those drinks or I’ll have to ask you to leave.”

Father: “You let them drink their drinks or I’m calling the police. You’ll get fired and you’ll end up arrested.”

Me: “You want to phone the police, to arrest me, because you supplied alcohol to a child?”

Father: “… We’ll leave.”

Related:
A Minor Mistake, Part 2
A Minor Mistake

Concept Of Unlimited Is Limited

| Seattle, WA, USA | Rude & Risque, Spouses & Partners

(A couple come into the Italian restaurant where I work. I seat them and hand them menus. After a moment, the man waves me over.)

Me: “Hi there. How can I help you today?”

Husband: “I don’t see unlimited salad or breadsticks on your menu.”

Me: “Oh, I’m sorry. That’s a different restaurant. If you order the garlic bread, though, it comes with a lot of pieces! And our salads are very large.”

Husband: *to his wife* “I thought you said this place was just like Olive Garden.”

Wife: “I said it was Italian food like Olive Garden, sweetie. The menu’s not the same.”

Husband: *looking disappointed* “What’s chicken scallop pine?”

(I explain a few menu items, all of which he pronounces wrong, and they order. The woman kept giving me apologetic looks the whole time. Later, when I brought their food, the man was in the bathroom.)

Wife: “Sorry for the problems earlier. He’s not that bright, but he’s so good at other things, if you know what I mean.”

(I told her it was no problem, but I’m sure I was as red as our marinara sauce. It was really awkward serving them the rest of the meal, but she left a $20 tip.)

Not Big On Tips And Bigots

| VA, USA | Bad Behavior, Bigotry, Food & Drink, Top

(It’s my third night of waiting tables at a restaurant. The weather is really nice so we open up the patio area for seating. I seat two couples, one significantly older than the other. The women both place their purses in the middle of the aisle so that they virtually trip every server coming through the patio.)

Me: “Ma’am, I’m so sorry but could you move your purses? We need to get through this area safely and I would hate to spill or drop anything on you!”

(They both glare daggers but move their purses without a single word to me. Later on, I seat a couple next to the first table, a white woman and a black man. All goes well until I’m dropping off drinks for them and I hear this from the next table.)

Younger Woman: “I can’t believe a girl that pretty would be with someone like HIM. Ew.”

Older Woman: “I know. Your father and I would’ve died if you brought home that type of man.

(They all laugh derisively. I HOPE I’m thinking the wrong thing. But when I return they are shooting dirty looks at the interracial couple, who have been nothing but model customers.)

Me: *to the interracial couple* “Is everything all right here?”

(I notice the lady is looking VERY upset.)

Man: “They were looking at us funny the entire time. When I went to the car to get something I forgot, they said something about how I must’ve stolen it.”

(I look at where he’s pointing and it’s a shiny black BMW.)

Me: “Oh… hmm. I’ll be right back.”

(I pop inside to explain what’s happened to my manager, and ask whether I can comp the interracial couple a free dessert taken out of my tips. My manager agrees readily.)

Me: “Here’s a dessert on me, guys.”

(The entire table next to me turns and GLARES. I smile sweetly and walk back inside. Of course I earned no tip from the racist table, but the humongous tip I got from the interracial couple more than made up for it.)

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