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A collection of stories curated from different subreddits, adapted for NAR.

A Tough Drink To Swallow

, , , , , | Romantic | CREDIT: BlackbirdNamedJude | April 5, 2021

My last relationship was beyond bad; he was all sorts of abusive and controlling. At one point, I had the strength to break up with him, but then we got back together after we discussed some things. Stupid, I know, but love and all that. One of the things we agreed on when we got back together was that he and I would stop drinking alcohol because he was beyond crazy aggressive when he drank, and I wanted to support his sobriety. This is REALLY important.

Fast forward about eight months or so. We got into a huge fight and I not only broke up with him, but I kicked him out of the house and told him he wasn’t ever allowed back inside. We’d been living together for over a year at this point, so his mom got in touch with me about getting his stuff. While on the phone with her I could hear him in the background.

Ex: “Make sure they get everything I own or bought. I want it all back.”

Apparently, he even wanted stuff he gifted me back, but honestly, I didn’t care. I was happy to get rid of anything related to him. While cleaning our room up and gathering EVERYTHING, I started to come across numerous bottles and cans of alcohol. It seems he had been drinking again for a while and was hiding the evidence in the room. I mean, he was hiding them under the bed, in his guitar case, rolled up in his clothes, in some old backpacks of mine, and so on and so forth.

He had said he wanted everything of his, so any bottle and the few unopened cans I found went straight into one of the garbage bags of his stuff. By the time I had gathered everything up, I had three bags of stuff and one was basically all just the alcohol.

Dropping them off was just so satisfying. He actually called moments after I left his parents’ place, ranting.

Ex: “You are being so petty and immature!”

My response?

Me: “Well, you wanted all of your stuff back, and those definitely weren’t mine. Plus, I figured you’d probably need a drink to deal with the breakup.”

I promptly ended the call and blocked him on everything. That was the most satisfying thing I’ve ever done.

This story is part of our Best Of April 2021 roundup!

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Customer-Employee Relations Are As Brittle As Glass

, , | Right | CREDIT: MaybeMabelDoo | April 4, 2021

I once had a customer who seemed to be completely, perfectly wrong. He brought in one of our shopping bags containing a broken juice glass that had chipped in his dishwasher. This happens, and I was trying to figure out which set it was from while we argued about whether his replacement should be free.

Customer: “The sign says it’s dishwasher safe. It broke in the dishwasher.”

Me: “Dishwashers have boiling water and extreme dry heating. All glass is unaffected by those conditions, making it dishwasher safe. If it bangs around due to over-filling, that’s on you.”

Customer: “No! It means that the glass cannot be broken while in a dishwasher.”

After chatting for a while, I finally realize we don’t have any sets that match his glass. It also doesn’t look familiar, and I got my start in the glass department three years ago. He admits he has owned the glass for at least three years. We still keep a limited quantity of discontinued pieces, so I start asking some of the veteran salespeople if they recognize the design. None of them do. Then, the man admits that he has owned his glass for over a decade. He still feels that we owe him a replacement, as he has apparently not already had his money’s worth.

On a hunch, I check our competitors’ websites and find his glass at one of them.

Me: “If you take this to a [Competitor] store, they will likely replace it for you.”

By this time, the man is getting really frustrated. He keeps talking about how we are obligated to replace the glass due to our false advertising claiming glass is dishwasher safe. Using very small words, I explain that we do not sell that glass and never have.

Customer: “I’d be willing to accept another glass of a similar shape and size.”

I show him the [Competitor] page for his glass.

Customer: “No, I bought this here!

He did not have a receipt or the credit card which he used for the original purchase. He just wanted a small glass for free in exchange for his broken glass. I apologized and refused, explaining as politely as I could that he was being totally unreasonable.

He left in a huff and complained to corporate. They called the store and told us to give him a $25 gift card to make it up to him; he would be coming back that afternoon. My boss and I discussed it and decided to offer him one free juice glass of his choice, instead. He picked out a glass which retailed for $1.25. We took his broken glass in exchange.

Drop The Lines And Get In Line

, , , | Right | CREDIT: CoolBabeWitBadGrades | April 3, 2021

I work as a cashier at an electronics store. On weekends, we basically have a skeleton crew of four to six people, so I often have to deal with customer questions until one of the tech guys or my manager is free. A man comes up to the cash with a printer.

Customer: “This has no price tag on the shelf.”

Me: “I’m sorry about that. I can scan it to check the price for you.”

He then makes everyone’s favorite joke.

Customer: “It has no price tag, so it must be free!”

I give him my customer service laugh and let him know that it’s about $400.

Customer: “But it’s actually free because there was no price tag.”

Me: “It doesn’t actually work like that.”

Customer: “You would change the price if it had the wrong price tag. It having no price tag is equivalent to it having a price tag of $0, so you need to honor your policy and give it to me for free.”

Me: “No, I can’t give you a printer for free. I can offer you this coupon I have for $50 off, though.”

Then, he started calling me an airhead and things like that and repeated everything, but in a much slower and louder tone like I was dense.

I called my manager who was busy with a customer. After a few minutes, my manager came over and confirmed what I had said.

The customer looked shocked, told us he was going to go to the police, called me some degrading name, and stormed off, shouting that he’d never shop here again. The following weekend, I cashed him out and would continue to see him in the store for the next few years I worked there.

Put Me In The Black With Green Or I’ll See Red

, , , , | Right | CREDIT: ish*tmyselfdaily | April 2, 2021

A guy comes to the register. He wants to buy a shirt and a pair of socks, but the shirt has a small, extremely washable stain on it, so we have to give him a 10% discount on that one item. I give him the total. He tells me several times that I didn’t put in the discount, but the discount only takes off $1, so he decides he doesn’t want the socks.

I hand him the receipt.

Customer: “Actually, I changed my mind. I do want the socks.”

So, I have to go through the whole process again. I hand him his change and shut the drawer, and he turns around and holds out one of the dollar bills and doesn’t say anything.

Me: “What’s wrong?”

Customer: “I don’t like the color of this dollar. It’s old and discolored.”

We had a max capacity of ten in our store, and the line had nine people waiting to checkout, but this dude was standing there demanding that I exchange the dollar for a greener one.

Thankfully, my coworker came out and traded him a dollar from his own wallet and the dude left.

Cars! All The Different Cars!

, , , , | Right | CREDIT: RaikaMstr | April 1, 2021

I am a huge car enthusiast who’s very proud of my family heritage — mainly French and Italian — and have been to Europe a few times to be familiar with the cars there.

It’s about 2015, and I’m at work at my local outlet mall, working at a higher-end audio brand’s store. The mall sees a TON of both local and international traffic, as there is an international airport about ten miles away with busses that run directly to the mall from the airport.

We just started selling a brand-new Bluetooth speaker that has plenty of hype behind it, and it’s becoming quite popular as we enter the summer months because of its loudness and outdoor usability.

A man enters the store.

Me: “Hi, welcome to [Store]. How can I help you?”

Man: “Well… I have an odd request.”

I’ve heard this line before, or so I think.

Me: “What do you need?”

Man: “I need to take a product outside. Do you have a floor model I can take?”

Me: *Mildly startled* “What do you mean, outside? Our products can’t leave our sales floor.”

This gets the attention of my store manager, who now has his head turned to listen in on the conversation

Man: “I need to see if something fits. It’s a tight space.”

Mind you, this gentleman is older— maybe mid-fifties into early sixties. From his demeanor, I can tell that even he knows that it’s highly irregular to ask to take a product off of the store floor without purchasing, but I can also tell he is an honest sort of guy.

Store Manager: “What are you trying to do, sir?”

Man: “I heard about this new speaker of yours and wanted to see if it fit in a space in my car. It doesn’t have a stereo, and this speaker looks like it could fit perfectly in this space.”

My manager knows my affinity for cars, so when I look at him knowingly and longingly, he gives the approval for us to go outside with the product and basically tells me to guard the unit with my life. As we walk out to the guy’s car, we start talking back and forth.

Turns out, he is an Air Force veteran who served for nearly twenty years at airbases in Germany and Italy. He served from the 1970s to the ‘90s and lived with his wife in Italy. They returned only recently and decided to bring his beloved car back from Italy with him.

The car? A beautiful, all-original 1970s Fiat 500 in a glorious two-tone red on black. It has been refitted with a power outlet to run a small fan — these cars were never built with AC or anything powered — with the original leather top as the only other source of fresh air. And it is tiny!

After discussing the car, we promptly look in the center. Lo and behold, the “space” he described is a near-exact fit, with a power outlet to charge the speaker right there. The car never had a radio in it to begin with, so this would be a huge upgrade over the deafening sound of tiny Italian engine noises.

We give it a test right there in the lot in the car. The veteran is relatively satisfied, but after all the excitement over seeing and being in this car, I want to seal the sale. I convince him to start the car so we can test the speaker with the native car sounds and see if the it can outdo the noise. Then, HE gets really committed.

Man: “Buckle in. Let’s go for a ride.”

Without question, I buckled in. Next thing I knew, we were scooting around the massive parking lot of my outlet mall doing nearly forty or fifty miles per hour — the top speed of the Fiat — blasting the Eagles at full volume without any issues hearing the music. I was having a blast, loving every second of not only chilling with this incredibly nice gentleman, but also getting PAID to be in this car with an Air Force Veteran.

About ten minutes of racecar noises and receipts later, he bought not only the speaker, but every optional item we had for it, minus a car charger since he had the power outlet already in his car.

It was easily the coolest day at work EVER and one of the best customers I ever had.

This story is part of our end-of-year Feel Good roundup for 2021!

Read the next Feel Good 2021 story!

Read the Feel Good 2021 roundup!

This story is part of our Feel Good roundup for April 2021! This is the last story of this roundup, but we have plenty more feel-good stories for you! Just check out the March Feel-Good roundup here!

Read the next Feel Good roundup for April 2021 story!

Read the Feel Good roundup for April 2021!