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A collection of stories curated from different subreddits, adapted for NAR.

“I. C. Wiener? Aw, Crud…”

, , , , , , , | Right | CREDIT: newton935 | May 11, 2023

I’m working in a call center. A guy calls in, and I confirm his first and last name. His account information populates as “Ligma Balls”.

If the information populates differently from what the caller says, we have to verify it.

Me: “Hey, the name on my end is appearing differently. Can you go into your settings and provide the first and last name it displays?”

He goes into his settings, and there’s a brief silence.

Caller: “Oh, my God, my friend did this. First name ‘Ligma’… Last name ‘Balls’… I am so sorry.”

It took all of my willpower not to burst out laughing.

The Legend Of The BTG

, , , | Right | CREDIT: bermuda__ | May 11, 2023

I work at a grocery store one summer in the front end, near customer service. One day in mid-June, this dude starts coming in regularly. I’m 6’5” and this guy is taller than me — WAY taller, probably seven feet tall. He’s in a three-piece suit straight out of “Mad Men” and has got his hair slicked back with some kind of old-school hair grease. He looks like some kind of office executive. He also REEKS of weed; the entire store smells of it for five minutes when he leaves.

Every night at 9:30 pm on the dot, he comes in, and the same interaction happens.

Guy: “Hey, you guys do bank transfers here, right?”

Us: “Yeah, but customer service closed at 6:00, so you can’t do any right now, sorry.”

Guy: “That’s cool, man. See ya!”

And then he leaves. Every. Single. Night. He does this without fail. I’ll miss a day for whatever reason and I’ll come back, and my cashier friends will say, “Bank Transfer Guy was here last night.”

One night in late August, I’m working, and he comes in and says the same phrase again. I look at the clock and, to my surprise, it’s 5:55 pm — five minutes left for him to do a bank transfer. I’m super weirded out, and I obviously haven’t “rehearsed” this part.

Guy: “Hey, you guys do bank transfers here, right?”

Me: “Uhh, yeah, customer service is open; you can do it there.”

Guy: “H*** yeah!”

And then he strolled over there and did his bank transfer. Five minutes went by, his transfer was done, and he silently walked out the door.

We never saw him again. He spent two months of his life walking into a grocery store EVERY night, and then, just like that, he was gone. That’s how he became a LEGEND at that store. We couldn’t stop talking about him for weeks after he left. Since it was grocery, we had a high turnover rate, which meant we ended up telling like five new hires about him, and the word spread. We even had managers from other departments chatting about him. I left in September of 2021, so I don’t know if the legend still keeps up, but I’m assuming some of the older folks working the late shift are still chatting about him to this day.

What really gets me is still his outfit. I’m not lying when I’m saying he looked GOOD. He was the most formally dressed person I’d seen in three months of working there. This was a grocery store in a bad part of town. Our floor was the only tile floor of this grocery chain in the entire city because of how often we had “blood spills.” And here was this guy who was dressed like he should have a butler doing his bank transfers for him.

We speculated about why he so desperately needed a bank transfer and why he didn’t come earlier. Was it some drug operation? Was he a criminal trying to do it on the down-low? If so, why did he try every night at the same time? We had so many questions that we unfortunately never got the answers to.

Someone Needs Some Tips On Tip Etiquette

, , , , , | Right | CREDIT: pieterdergrosse | May 10, 2023

I agreed to bartend for a special event: a fiftieth wedding anniversary. It was a dinner, an open bar, and dancing with a DJ. We agreed to $250 per bartender for five or six hours of work, including prep and cleanup.

At the venue, there was a tip jar already on the bar top, which we decided to use. From experience, even at open bar events, guests like to leave tips for their bartender(s). Throughout the night, guests frequently left gratuities, often indicating they were for crafting their cocktails.

When the party began to wind down, the other bartender and I began breaking the bar down and cleaning up. We even helped clear tables and put away chairs.

At one point, we were both in the kitchen cleaning our supplies, and we left the bar unattended for maybe five minutes. When we came out to count our tips, we discovered that the jar was missing!

I went to ask the party coordinator about the missing jar and met her coming out of the supply room.

Coordinator: “Oh, I just counted the tips! I’ve divided them three ways between the two of you and the DJ.”

I was given $70; the other bartender got $60. We talked to the DJ the next day and he said he received $90 “in a wad of fives”.

I texted the coordinator telling her it was extremely inappropriate to take, count, or distribute bar tips without the consent of the bartenders. At first, she was apologetic and thanked us for all the extra help we gave. She gave us $80 via a mobile app to “make it up”. I said thanks and figured it was over.

Then, she began to text me telling me it was “their tip jar they provided and, therefore, the tips were theirs to do what they wanted with”. She called me petty and greedy, and she said she and her partner had talked to multiple bartenders who had defended their actions. 

I just blocked the coordinator and her partner, after having them send me essay-length texts explaining how unhappy they were with my attitude and that they “didn’t have to tip us in the first place”.

Some People Just Want To Watch The World Burn, Part 22

, , , | Right | CREDIT: CharacterSquirrel840 | May 10, 2023

I’m working in a restaurant when a guy comes in with his two kids. He orders a chopped salad; he explicitly points to it on the menu and says the name of the salad.

Me: “Okay, a chopped salad. Would you like chicken on it?”

Customer: “Yes, the chopped salad with grilled chicken.”

All the food comes out, I ask how everything is, and they say all is well. Great!

Ten minutes later as I’m passing their table, the guy pulls me over.

Customer: “What is the name of my salad?”

Me: “The chopped salad?”

Customer: “Oh. I ordered the garden salad.”

I don’t argue with customers, but I argue with him. 

Me: “No, you ordered the chopped. You pointed to it on the menu and said it.”

He then insists on not paying for the salad that he FINISHED and that his children get a free dessert EACH. So, here we go. We all know this customer — the ones who wanna know how much they can get out of the place if they complain.

Customer: “I want to talk to a manager.”

Me: “I’m the manager.”

I’m not.

I dropped the check with everything on it. He paid and left a 50% tip. I don’t get people.

Related:
Some People Just Want To Watch The World Burn, Part 21
Some People Just Want To Watch The World Burn, Part 20
Some People Just Want To Watch The World Burn, Part 19
Some People Just Want To Watch The World Burn, Part 18
Some People Just Want To Watch The World Burn, Part 17

A Brazilian Reasons Not To Correct Me

, , , , , , | Right | CREDIT: cartela8807 | May 9, 2023

This is definitely one of those interactions I don’t think I’ll ever forget. I work in a semi-fancy Brazilian restaurant. I am from Brazil myself. I am used to people pronouncing things wrong because Portuguese is a weird language and not many people in the US speak it. I am happy to teach people how to correctly say menu items if they are clearly struggling. 

One of the first customers I had when I first started working was a middle-aged American couple. Everything starts out normal; I get their drinks, talk to them, and find out it’s only their second date. I plan on treating them to a free dessert.

When it’s time to order an appetizer, the woman asks for something I have never heard of in my life. Typically, I can guess what they’re trying to say, but I am completely lost here.

Me: “I’m sorry, I don’t think we have anything by that name. Did you see it on the menu?”

She then points to the word “coxinha.”

Me: “Oh, the coxinha, of course!”

I pronounce it correctly, of course. Little do I know, I am about to get lectured about how I am pronouncing my own cultural dish wrong.

Customer: “That’s not how you pronounce it! My brother is married to a Brazilian woman, so I know! They probably say it differently in Spanish.”

She assumed I was Mexican. She attempts to say a simple phrase in Portuguese that comes out as a barely legible mix of words from Spanish and Portuguese. After entertaining this more-Brazilian-than-me customer for about ten minutes, I finally break the news.

Me: “Ma’am, I’m Brazilian.”

She falls silent. The only defense she has is:

Customer: “My sister-in-law is probably from a different region in Brazil.”

I just smiled and carried on normally, and when it came time to order their main entrees, she just pointed to everything on the menu.

They left me with a 7% tip. Sorry if I embarrassed you, lady!

Related:
A Brazilian Reasons To Ask For A Manager