If That Floats Your Boat, Then Sure!

, , , , | Right | November 14, 2017

(I’m showing a prospective client around one of our condominium showrooms.)

Me: “All right, do you have any other questions?”

Customer: “Yes, does the unit come with a parking slot?”

Me: “Yes, ma’am. All of our condominiums come with at least one parking slot.”

Customer: “Can I park my yacht there?”

Me: “Ma’am, I’ve honestly never been asked that question. Let me call my manager and get back to you.”

(I step aside to make a call as she heads to the bathroom.)

Me: “Hi, [Manager], I have a client here asking if she can use her parking slot in [Area] for a yacht.”

Manager: “That’s new. Well, if it fits, sure.”

(I hang up just as the customer comes back.)

Me: “Ma’am, my manager says that if you can fit it down there, you can park your yacht.”

Customer: “Oh, no, I’m not sure it would make it. But thank you for checking!”

Some People Just Play House

, , , , , | Working | September 22, 2017

(My husband and I have bought a house. It is a show-home, and because of this, the builder has to keep it “on display” for six weeks after we close the deal. This happens on the day that we finally move in. We’ve been unpacking all day, and have decided to take a lunch break in the driveway. A car pulls up outside, a lady gets out, and she walks briskly past us up to the front door.)

Me: “Hello! Can we help you?”

Realtor: *stopping dead and staring at us* “What are you doing here?”

Me: “Having lunch.”

Realtor: “You can’t be here! Please leave.”

Husband: “Why would we do that?”

Realtor: “Well, for one thing, you’re trespassing. For another, I’m about to show this house to a client.”

Me: “I don’t think so.”

Realtor: “What do you mean?”

Me: “This is our house.”

Realtor: “EXCUSE me?”

Me: “This is OUR house. As in, we bought it, and we’re moving in today.”

Realtor: “WHAT? Nobody told me! I made arrangements several days ago for today’s showing!”

Husband: “Well, we signed the paperwork six weeks ago, so…”

Realtor: “This can’t be right. Are you sure you’re at the right place?”

Me: “Um, yes.”

Realtor: “…can I still show the house to my client?”

Husband: “What? Of course not!”

Realtor: “FINE!”

(She drove off in a very bad mood.)

Should Have Checked

, , , | Right | August 18, 2017

(A vendor had requested a rush check cut and sent overnight. The check hasn’t arrived and he calls me, clearly looking for a fight.)

Vendor: *on the phone* “We never received the check today. We specifically requested the check be rushed and sent overnight so we would receive it by Thursday! I don’t know what you do sitting at that desk all day! Did you even cut the check?”

Me: *ignoring that and using my cheery customer service voice* “Let me look up the tracking number. Okay, it says your package is at the facility that had the shooting yesterday.”

(The San Francisco UPS facility had an employee shoot and kill three people and himself.)

Me: “It’s been delayed one day.”

Vendor: *silence*

Me: “So, it looks like we got that sorted. Is there anything else I can help you with?”

(The kicker is he had the tracking number. He could have looked up and seen the reason without looking like an a**.)

Moving Out Of This House Will Be A Christmas Miracle

| England, UK | Working | December 23, 2016

(We are in the process of selling a house. The buyers got a great deal and seem really enthusiastic. It quickly turns into a pain when they take forever to action anything, and keep asking stupid question. Their solicitor is no better. I am copied in on these emails.)

Buyer Solicitor: “Hi, could we have a copy of the water bill?”

My Solicitor: “These were sent over a month ago.”

Buyer Solicitor: “No, the actual paper copy.”

My Solicitor: “As explained in the email, no paper bills are received, only online. That was what we provided, last month.”

Buyer Solicitor: “Hmm, well, ok. We need the warranty pack.”

My Solicitor: “Again, last month, we explained that there is no paper copy. Please ring [number] and they will provide one for you.”

Buyer Solicitor: “Okay, thanks.”

(Two weeks later, we are running out of time.)

Buyer Solicitor: “Hi, I’m going to need the warranty pack.”

My Solicitor: “As explained two weeks ago and six weeks ago, the paper version is no longer available. Please ring [number] and request one.”

Buyer Solicitor: “No, that will cost my clients [small amount of money]. You will have to pay.”

My Solicitor: “Fine, there will be money set aside for you on exchange.”

(Another week later, and now the sale is hanging by a thread.)

Buyer Solicitor: “We need the warranty pack.”

My Solicitor: “This has all been covered. We are running out of time! What exactly is wrong with the information provided?”

(Three days later.)

Buyer Solicitor: “Oh, we want it before we sign.”

(Everything is going wrong. The people we are working for have been patient, but are threatening to pull out. This constant change of request means we have only a few days left. I rush around and get the pack. It took all of a few minutes to do, something they could have done easily. Quickly, I send it over.)

My Solicitor: “We have provided everything you asked for. Will you now sign?”

(A whole day later and several emails.)

Buyer Solicitor: “No, my clients have said that the whole process has taken too long, and they are pulling out.”

(Months of waiting…. Because of them, four families with Christmas ruined, living in boxes. And they complained that it took too long! )

The Rent Isn’t The Only Thing That Will Be High

| Vienna, Austria | Working | January 6, 2016

(I’m showing a high-end inner city commercial space with an outside area to potential renters, both solemn businessmen in their 50s or 60s.)

Me: “This is the garden. For a restaurant, this could become an herb garden or the perfect pool party bar place. Or for a museum or art gallery, an exciting garden of sculptures. And if you want to use the inside premises just as offices, you could grow your own hemp plantation here to be able to afford the rent.”

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