Unfiltered Story #159829

, , , | | Unfiltered | July 30, 2019

(I work at a well known supermarket. I was in the self-checkout area with one of my coworkers, when this lady in her 30’s comes up to my coworker, looking very irritated.)
Customer: I’d like to talk to a manager. Can you call for one?
Coworker: Of course, ma’am.
(She calls for our supervisor on the radio, and within a minute our supervisor comes down. She’s also known to be the most polite out of all management and the smallest.)
Supervisor: What seems to be the problem, ma’am?
Customer: What is your policy for your employees off the clock?
Supervisor: (Appearing confused by the question) They can wear anything…why?
Customer: Well, when I was shopping, I stopped one of the employees and asked her where something was. She said she couldn’t help me because she was off the clock, and walked away! She should have been wearing regular clothes so she doesn’t get stopped again!
Supervisor: Well, ma’am, once our associates get off the clock, they usually go shopping right away. It’s easier for us to do that, than to go home and get changed before shopping. (She pauses) I’m sorry, ma’am.
Customer: (Very irate now, yelling) You’re not sorry, you little bitch!
Coworker: That was uncalled for, ma’am.
(She then proceeded to storm away with all of us looking dumbfounded. Her cart hit the doors that didn’t open in time, and then continued out after taking the doors off the tracks to keep them open and closed.
It turns out that the particular associate she asked was on her phone too when she got off work, which is obviously a sign that someone isn’t on the clock or able to help!)

Price Check What The Heck!

, , , , , | Right | November 18, 2018

(I am a cashier in a large retail store. I have a line of three people come up all at once.)

Me: “Hi! How can I help you today?”

Customer #1: “Price check this dress.”

Me: “Sure thing!” *I price check it, which takes less than a minute* “Alrighty, this dress is $22.”

Customer: “Okay. Also, there was a white dress just like this one right next to it but it had a belt; this one doesn’t.”

Me: “Oh! Perhaps it got removed when someone was trying it on and got left behind by accident. It may still be in a dressing room, or maybe they brought it to accessories.”

Customer #1: “Um, so go get it?”

Me: “Well… I have a few other people in line behind you. My manager would chew me out if I just left people at the register and didn’t help them. I could call someone over to help you if you’d like!”

Customer #1: “Ugh. Never f****** mind. You guys are all so f****** lazy.” *she throws the dress down and stomps away*

(The next customer steps up.)

Customer #2: *loud enough so [Customer #1] can hear her* “Don’t worry, I won’t ask you to waste your time to go get something for me if I could easily do it myself!”

Went On A Jurassic Lark

, , , , , , , | Right | January 3, 2014

(I work at a geology museum. A woman and her son, who looks about five, walk in. The boy is entranced by the mammoths, dinosaurs, and marine reptile skeletons on display. The mother looks unimpressed, and is on the phone for most of her stay. Since the building is kept at a pleasant temperature, she drops her heavy coat off with me at the front desk. Later, I spot her heading for the exit.)

Me: “I hope you had a good time at our museum. Did you have any questions before you go?”

Mother: “I’m not interested in your stupid dinosaurs.”

(She heads for the elevator, which is around a corner. I assume she has her child waiting there, since I can’t see him in the rest of the museum. Three hours later, I see her son wandering around the displays, looking lost. I rush over to him.)

Me: “Hey, buddy. What are you doing here?”

Son: *in the most heartbroken voice ever* “Have you seen mommy? I fell asleep.”

Me: “I saw her a little while ago, bud. Why don’t you have a seat over here? Do you have your mom’s phone number, or a way to contact her?”

(Fortunately, he has a list of emergency-contact numbers in a tiny wallet. I call the one labeled ‘Mom’ in blue crayon, after giving him some paper and colored pencils.)

Mother: “Who is this?!”

Me: “This is [My Name], from [Museum]. We have—”

Mother: “You d*** well better ship me my coat, you b****! That’s a $500 coat, and I’m already on the other side of the state!”

Me: “You also left your son here, ma’am. And I don’t have a box in his size.”

Mother: *after a brief pause* “You son of a b****! You should have told me I left my kid behind! It’s going to take me five f****** hours to get back there!”

(I decided to end the call, and instead called the police department. The mother stormed in a little over four hours later, long after the museum was supposed to be closed. She had a nice long conversation with child-care services. Her son gave me a hug and thanked me for staying with him. I still have his drawing of a plesiosaur.)

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