A Cents-less Decision

, , , , , | Right | January 13, 2019

(Our shop is redesigning some of its basic tank tops and so we are offering a special on the old ones remaining in the store, with all tank tops selling for $8. The signage announcing this promo is very obvious all around the tank tops display. A woman comes up to my register with three of them and I ring them in, all $8.)

Customer: “I thought these were $7.99.”

Me: “Oh, no, all our tank tops are selling for $8 now.”

Customer: *pointing at the clearance rack, next to the tank tops* “That sign says $7.99.”

Me: “That’s for the clearance items; the tank tops are regular price, $8.”

Customer: “I don’t want them then.”

(She just left at that, marching away bitterly as I stood at my register, utterly baffled that she didn’t want to spend three extra pennies on the shirts.)

Stop Trying To Sell Me Stuff And Just Sell Me Stuff!

, , , , | Right | October 2, 2018

(I work at a highly popular lingerie and clothing store. We are supposed to AT LEAST greet every customer who walks in. We have special sales goals for our own aid, but we don’t receive any commission. A woman walks in.)

Me: “Hi, how are you today?”

Customer: “I’m great. What are your specials for today?”

(There are at least three promotions today. One is on our new perfume.)

Me: “Well, one thing is if you spend $85, then you get this bag for free!”

(The customer smiles and nods.)

Me: “Also, have you tried our new fragrance?”

Customer: *holds her hand in my face* “Stop trying to sell me stuff!!”

(I apologize and head up to the register to help another customer. I see the first customer walk up behind the woman I’m currently speaking with.)

Me: *explaining sale to current customer* “So, if you don’t want an entire bottle, the rollerball of the perfume is only $10 today!”

Original Rude Customer: “YOU DIDN’T TELL ME THEY WERE ONLY $10!”

Me: “You didn’t let me finish!”

(She began to pout, and we finished the transaction in silence.)