The Bionic Man Needs His Bionic Food!
I am working in the fresh produce section of the store, when my department is required on the phone. At the moment, I’m the only guy with the trainee. I almost never answer the phone as it is the manager’s job.
Me: “Hello, can I help you?”
Customer: “I want the manager, now!”
Me: “Sorry, sir, he is checking in one hour. Maybe I can help you?”
Customer: “What the f*** is your problem? You’re trying to screw people?”
Me: “Uh… what?”
Customer: “I bought bananas yesterday and I checked my receipt and they are bionic! It’s more expensive!”
I realize he means organic.
Me: “Sir, these are clearly identified by a purple tape.”
Customer: “I don’t f****** care! You tried to screw me! Give me your manager!”
Me: “Sir, I will gladly refund you if you come back—”
Customer: “What?! At [gas price]? Are you out of your mind?!”
I am speechless.
Customer: “GIVE ME YOUR MANAGER NOW!
Me: “All right, sir!”
I transferred the call to the store’s director. Later, the director came asking me what that was all about. I calculated and the customer was complaining for around ten cents difference.