Bedtime Vs. Lifetime Stories

, | Right | September 7, 2011

(Note: I’m on the phone with a customer, who is asking if we have a certain book available.)

Me: “We do have that book. Would you like to order a copy?”

Caller: “I don’t have time to wait for the mail. Can you just read it to me?”

Me: “Read you the book? It’s over 600 pages.”

Caller: “That’s okay. I have time!”

1 Thumbs
1,877

And Whose Fault Is That?

, , | Right | February 6, 2008

Me: “Welcome to [Magazine]. How can I help you?

Customer: “Hi, we just got a bill for an ad in your fall issue and I thought we had already paid and our contract was over.”

Me: “Let me get the insertion order.”

(I get the order.)

Me: “It says here you’ve signed up for a full-year contract, including our fall and winter issues.”

Customer: “But we’re not even open in the fall or the winter.”

Me: “But you signed for the contract.”

Customer: “Well, I didn’t read what I was signing…”


This story is part of the Very Wrong Customers roundup!

Read the next Very Wrong Customers roundup story!

Read the Very Wrong Customers roundup!

1 Thumbs
1,696