They’re Bus-ted

, , , , , | Working | August 18, 2017

(I work as a receptionist in an office building. Usually when I see an employee running through the lobby to the door it’s because they’re running for a bus.)

Employee: *running through lobby*

Me: “Good luck!”

Employee: *pauses and looks over at me*

Me: “With catching your bus. Sorry, it looked like you were running for one.”

Employee: “Oh, right.” *continues running out the door.*

(A few minutes go by and the employee comes back inside.)

Employee: “It’s all your fault.”

Me: “I’m sorry?”

Employee: “You distracted me and I missed by bus by 15 seconds.”

(The employee laughed to let me know he was joking and hung out in the lobby making small talk with me for 10 minutes until he had to leave for the next one.)

Don’t Beer And Bus

, , , , , , | Right | August 15, 2017

(I work for a popular travel center. It’s a fancy way of saying it’s a big truck stop that serves both semi trucks and regular vehicles. This store also happens to be a stop on a commercial bus route so we get really big rushes of people when the buses stop there. The passengers on the bus are not allowed to purchase or consume alcohol because a drunk passenger can cause disruptions and potentially compromise the safety of the driver and passengers. We sell beer at our location and must refuse the sale of it to passengers and inform the bus driver if they try to buy it. A customer approaches the register.)

Me: “Good afternoon. Are you riding the bus today?”

Passenger #1: *has beer and an empty cup* “Yep, I am heading to [Location].”

Me: “I’m sorry, sir; unfortunately, I cannot sell you this beer.” *slides the beer behind the register*

Passenger #1: “Why not? I was just going to put it in this cup.”

Me: “I am sorry, but we cannot sell beer to bus passengers.”

Passenger #1: “Well, I won’t bring it on the bus, then; I will just drink it before getting on the bus.”

Me: “Again, I apologize but it is against the law in the state of Florida to drink alcohol on the premises.”

(Passenger #1 gets frustrated and pays for his other stuff complaining the whole time. Passenger #2 is next in line and has listened in on the entire conversation.)

Me: “Good afternoon. Are you riding the bus today?”

Passenger #2: “Nope.”

(I have worked here long enough that I can generally tell when the people are lying and all of the bus drivers brief their passengers on the policy.)

Me: “Okay, then.”

(I ring him up and when he leaves, I call our maintenance guys to keep an eye on him over our headphone/radio walkie-talkies. Maintenance usually monitors the bus passengers whenever a bus arrives. The maintenance guy catches the passenger with the beer outside, waiting with the other passengers, so I call over the driver and point the guy out. The driver kicks him off the bus. Passenger #2 comes back to my register.)

Passenger #2: “I want to return this beer.”

Me: “I am sorry, sir. According to state laws, we cannot accept returns on beer, alcohol, or tobacco products.”

Passenger #2: “Well, when does the next bus come? This is bull-s***! Can I take the next bus?”

Me: “Our company does not have a contract with bus company so we do not posses their schedules, so we do not exactly know when next bus for [Destination] will arrive. Usually when they do come, it is at the driver’s discretion to allow you on the bus or not.”

Passenger #2: “So what the f*** am I supposed to do?”

Me: “I am sorry, sir, but those are the policies. The driver may not take you if you still possess or consume that beer, and it is against the law to consume the beer on the premises.”

Passenger #2: “Then give me my money back!”

Me: “As I have stated before, sir, I cannot do that; it is against the law.”

(By now I have a small line forming behind him with one of my coworkers on break trying to pay for her lunch behind him.)

Passenger #2: “Then what the f*** am I supposed to do?”

Coworker: *behind Passenger #2* “Throw it out and remember to follow the rules next time!”

(The guy is mad and makes a show of slamming the beer into the trash before stomping outside and waiting for the next bus, which does not come until later that night. The driver comes in and asks us a couple of questions.)

Driver: *to me* “Why is that guy outside… really?”

Me: “He tried to buy beer and got kicked off of the bus.”

Driver: “I figured that much. He tried to say that you guys told the other driver to kick him off for no reason.”

(The driver let him on with a warning about lying to her and trying to buy another beer.)

This Is Going To Be A Train Wreck

, | Long Beach, CA, USA | Right | July 31, 2017

(The metro stations in town are going renovations and are closed for the weekends for the following month. Despite multiple posted messages I find people keep trying to board the train station near my home. I’m on the adjacent street when I hear a woman screaming on the platform.)

Woman: “Where is the f****** train! I’ve been waiting for a god-d***d hour! Stupid workers should all be fired!”

(Before I can do anything I hear the intercom turn on.)

Intercom: “Ma’am, I have already instructed you, the stations are closed and will be closed until Monday. You have to take the shuttle at [Nearby Bus Stop] to the nearest active platform.”

Woman: *shouting at intercom speaker* “F*** you, you stupid b****! If the station was closed they would have said something about it! I’m not leaving until you bring the train here!”

(From the street I could see that the ticket machines were bolted closed, the meter readers covered with orange safety hoods, and a pair of signs at the entrance saying the station was closed. The woman had walked by all of this seemingly without noticing anything amiss. Amazingly, she took another 20 minutes of convincing before finally leaving the train station.)

Driving Home The Kindness One Quarter At A Time

, , , , | Hopeless | June 11, 2017

(I’m a student, newly living on my own, and money is very, very tight. After work one night, I’ve gone to visit a couple of friends in their new apartment. It’s about one am when I’m heading home, and very cold, so I decide to take the bus instead of walking, even though I can’t easily afford it. The bus pulls up and I get on, and I’m putting in quarters as I chat with the driver. After a few minutes of pleasant back-and-forth, I glance down at the paybox.)

Me: “Rats. I wasn’t keeping track of how much I put in. Probably about 75 cents to a dollar. Let me dig out another dollar…”

Bus Driver: “You know what? It’s late; it’s cold; it’s close enough. Go take a seat, and have a great night!”

Me: “Really? Thanks!”

(It was only a dollar or so, but it meant I could do laundry that week instead of waiting another week, and the thought was greatly appreciated. I made sure to thank him and wish him a good night as I got off!)

Trained To Take Trains From High-Vis Staff

, , , , , | Right | June 10, 2017

(I am a contract truck driver doing short haul. This means I catch a train to where the truck is, drive it and then catch a train to the next job or home. I have a large bag of essentials and a small folding bike with me, but above all I am wearing a hi-vis jacket. I catch a LOT of trains. I have just dropped off a truck at Gatwick Airport and am standing perusing the departure board for the trains when someone comes and taps me on the shoulder.)

American Lady: “Excuse me, can you tell me where the train to Victoria goes from?”

Me: “Erm… From Platform 4 or 5, they alternate. Take the lift over there and listen to the announcements.”

(I turned back and work out my own train was going in 20 minutes from Platform 7. As I was about to head there another couple approached me with the same question. I directed them, too… and the next… and the next. At one point I had a small queue. At no point did anyone question that I had a bike and bag with me. They just saw the hi-vis and made the assumption. After 15 minutes I made my escape and caught my own train.)

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