Unfiltered Story #155552

, , | Unfiltered | June 27, 2019

(I work in a small toy store in a Main Railway Station in Prague so we often have customers that don’t speak Czech. All of our sales assistants can speak English, and although I do understand German pretty well, I can speak it just a little. This customer couldn’t speak Czech, English nor Russian so I had to use my broken German)
Customer: *brings the toy to the cash register*
Me: *pointing on a price tag and trying to explain in my horrible German* Hello. Well, this is our Club price, which is only for Czech people with our Club card, I have to give you this ordinary price. *I point on the second price tag*
Customer: But it says here that it costs ****CZK.
Me: Yes, but it’s our special Club price. It’s written over here. (It is, but only in Czech.)
Customer: *leaves*

(About five minutes later she returns with her husband. She speaks loudly and really fast and I can tell it’s not Hochdeutsch but I still kinda understand what’s going on so I explain it again. She starts yelling at me something about not having price tags in German and not talking German and something about Switzerland. I’m mere seconds from crying.)
Czech customer standing in line: *speaking fluent, fast German* Stop yelling at her. She explained it to you… (then she continued saying something about not having Czech tags in German too, I just stood speechless trying to understand what’s going on).
German customer: *smashes toy on counter and leaves mumbling something in German*
(I started to thank the Czech customer and I checked her an employee price)
Czech customer: Lot of them are like that because they think when they have money they can do anything. Have a nice day.
Me: Thank you very very much, have a nice day.

(To the Czech customer I’ll probably never meet again: Thank you, you saved me lot of problems that day and I hope someone will help you someday like you helped me)

He’s About To Get A Chile Reception

, , , , , , , | Legal | December 12, 2018

This story happened to my sister. We are from Chile, but she was traveling in Europe when this happened. She got onto a train in Prague and a random guy got into the compartment where she was, and started to talk very fast in English. He told her that he had to go to the next city because of an emergency and that he would have to leave his wife alone without a penny. They only had one credit card he would need for the trip, so he needed cash. He promised my sister that if she gave something, he would return it when they arrive at the next station.

My sister realised that this was a scam from the first moment, but she was afraid that he could do something to her, as she was traveling alone. In that moment she remembered that she had some Chilean money, so she took her wallet and timidly said, “I only have Chilean money on me right now; I would love to help you, so here you go,” and she handed him 1000 Chilean pesos — a little more than a US dollar.

When the guy saw the 1000, he got the biggest smile of victory and hurried down the train never to be seen again.

To this day we laugh at the guy, thinking about his face the day he went to the money exchange and they give him just a Euro.

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Dressing Up The Vulgarity

, , , | Right | December 12, 2018

(I work in a quite expensive clothing store. Today an American couple comes in. The lady chooses a bunch of expensive dresses she would like to try on. Most of them are not the best choice for her figure. She chooses dresses that look good only on someone who is model-like flat. The lady is very unhappy about how the dresses look on her, but refuses any options we present to her, which would look really gorgeous on her. Because the dresses she tries on and refuses are starting to pile up, I ask my coworker to take them away and put them on the racks again. The whole time, she is really rude, calling us names and accusing us of giving her wrong sizes. The man with her calls us nothing but “third worlders.”)

Woman: “Where are you taking them?”

Me: “Just back to the boutique. I thought you didn’t like any of them. I am sorry if I was mistaken. Do you want to keep any of them?”

Woman: “No, I don’t like any of those skinny-a** b****y-as-you dresses!”

Me: “All right, is it then okay to take them back?”

Woman: “NO! I tried them on, you stupid b****; you cannot put them back!”

Me: “I am sorry?”

(I am taken aback, as I did not expect this and I am not used to people swearing on me.)

Woman: “Can’t you speak English? That’s the only good language! Don’t speak that bulls*** of yours!”

(We have not been speaking in Czech because customers are sometimes unhappy about us speaking anything they cannot understand.)

Me: “I apologise, madam, but since you do not plan on buying any of those, what would you like me to do with them? There might be some other customer that would like them and—”

Woman: *interrupts me* “C***, I tried them, b****. No one else can try them now, b****! They can’t wear them; I did!” *spews a bunch of vulgar words*

Me: “I am deeply sorry, madam, but if you are not going to buy them, anyone else can. We cannot just dispose of these dresses just because someone tried them on and did not like them.”

Woman: “I am not buying anything here! You are just a useless little c***!”

Man: “These f****** third-worlders are for nothing! We are leaving your s***-covered store!”

(They left. Up to this day, I have never had a customer like this. They can be snotty and think they are better than us. But no one has ever been so vulgar to me.)

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Unfiltered Story #131264

, , | Unfiltered | December 4, 2018

(I’m a cashier in a large supermarket. The last person in my queue is a twenty-something girl who seems to be too lazy to take a basket; her arms are full of stuff like bottled water and bread and plastic bags with fruit and vegetables are hanging from her fingers. She has an electronic reader out and she is reading throughout the whole time I am ringing out other customers. One of my transactions takes slightly longer than usual and it is time for me to close my till, so I turn my light off, just as the reading girl reaches the conveyor belt. Without raising her eyes from her book she completely ignores the sign as she starts unloading her items from her arms.)

Me: “Not you. This register is now closed.”

Customer: *only now looks up, with a wounded-gazelle look and in an annoying fake-surprised voice* “I should leave?”

Me: “Yes. This register is closed.”

(She picks all her stuff up again and moves the five meters to the next open register, but not before giving me another tortured-animal look and obviously trying to guilt-trip me into giving in to her.)

Unfiltered Story #117755

, | Unfiltered | July 27, 2018

I have a summer job at a reception oh a hotel in Prague centre, and our guests are mainly tourists. This is happening on July 03. We have two national public holidays coming up, one on July 05 and second on July 06. Neither is really celebrated unless it’s an anniversary year.

The guests are clearly Americans, one of them has an American flag around his suitcase. There are four guys in total, somewhere from 30 to 40 years old if I had to guess. But they are generally pleasant and cooperate during the check-in.

Me: Hello, welcome to our hotel. (The usually if they have a reservation, under which name etc.) All right, you are all set. Can I help you with anything else? Any places you would like to visit and need directions for?

Guest with the American flag on his suitcase: Where are the celebrations? What is a good spot to watch the fireworks?

Me: Oh, the holidays are on July 05 and July 06, unfortunately, there won’t be any festivities. Only some places might be closed, and other might have different opening hours. But definitely nothing major.

Guest with the American flag on his suitcase: What! (Which surprises me because he was really nice up to that moment, however, he starts to raise his voice.)

Another guest from the group: The Fourth of July.

Me: Oh, you mean the American Independence day?

Guest with the American flag on his suitcase: YES!

Me: I’m terribly sorry, but I’m afraid that here in the Czech Republic we do not celebrate the American holiday.

Guest with the American flag on his suitcase: But we came here to celebrate it!

After that, the manager came down to the reception and dealt with them. All four guys seemed to be genuinely perplexed that there won’t be any festivities to mark American Independence day in the middle of Europe.
However, my manager was quick on his feet and suggested them to look for some FB group for Expats living in Prague that there might be some Americans living in Prague that will be celebrating. When I asked about the idea, it turned out they were not the first one to ask about it.

I also saw two of the guys this noon (July 05), both seemed hangover with bloodshot eyes but in better mood than when I told them that we don’t celebrate the Fourth of July.