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Pooling Together All Your Answers

, , | Right | November 20, 2020

I work at a pool that offers kids’ swim lessons. Sometimes, I have to call customers to update billing information. I’ve had to add more and more details to my regular spiel since customers so frequently forget who we are. This is a common occurrence.

Customer: *On the phone* “Hello?”

Me: “Hi, this is [Pool], concerning swim lessons.”

Customer: “Who?”

Me: “[Pool], I’m calling concerning swim lessons.”

Customer: “I’ve never heard of you. You have the wrong number.”

Me: *Reading off the file* “Is this [Customer]?”

Customer: “Yes?”

Me: “I have here that your daughter [Daughter] takes swim lessons.”

Customer: “Yes.”

Me: “This is [Pool], with the swim lessons.”

Customer: “Oh, is this [Pool]?”

Me: “Yes.”

Very Pool-ish Behavior

, , , , , , | Right | November 20, 2020

We are going through a heatwave. In response to this, the pool I work at, which is part of a larger non-profit organization, decides to allow free entry to the pool for the hottest hours of the day at the weekend.

The free admission is a set time from noon to four pm. Anyone who comes in before or after those times must pay the entrance fee in order to swim.

I end up getting stuck at the check-in desk right after four o’clock and am greeted by many unhappy families who expected to get into the pool for free. I explain to them each time that we only had a set time where admissions are free, and since the time has passed, they will have to pay for using the pool. Most people argue, or shout, or threaten to have me fired if I don’t let them in.

However, one woman, after I tell her she has to pay, bends down and tells her children to run into the pool — fully clothed — which she then tries to use as an excuse to chase after them and evade having to pay.

It doesn’t work.

The Cooling Effect Of Entitlement

, , , , | Right | November 18, 2020

We are going through a heatwave. In response to this, the pool I work at, which is part of a larger non-profit organization, decides to allow free entry to the pool for the hottest hours of the day at the weekend. I’m not sure if the heat is messing with people, but there are quite a few dumb moments where I actually question what is happening.

I am working in the snack shack when a man walks up with his young son and daughter. He orders three ice creams and three drinks. I get his food for him and place it on the counter as I’m putting it into the cash register. The man grabs the food.

Customer: “Thanks!”

He begins to walk away.

Me: *Yelling after him* “Sir, you still need to pay for your food.”

Customer: *Surprised* “I thought everything was free!”

Me: “Admission is free for the day; the food ordered at the snack shack is not.”

Customer: “How am I supposed to stay cool if you won’t give me any ice cream? That’s the point of the free admission!”

Me: “The pool itself is meant as a way to help people stay cool; you don’t need ice cream to do so.”

The man complained some more, grumbling about false advertising and how we probably wanted him to die of heatstroke. Eventually, he gave in and paid for the food he’d ordered.

Related:
Free Ice Cream Does Not Mean Free To Abuse

Timothy 2:Tattoo

, , , , , | Right | November 11, 2020

I work at a public pool in a very conservative Bible Belt town. As such, most of our customers are religious. They’re also mostly very kind, small-town folk. On this day, a customer in his forties or fifties has just finished paying for his family when he notices a small tattoo I have on my wrist: “2:22” in black font, taken from the pages of a Harry Potter book.

It’s worth noting that I am a Christian myself, but I don’t really go to church anymore and I am not as religious as I used to be, mostly due to my more liberal views on the world.

A customer is staring at my wrist with visible distaste.

Customer: “What does ‘2:22’ mean?”

I am assuming he’s confused about the very recognizable font.

Me: “Oh, it’s a reference to 2 Timothy 2:22. I just chose the page numbers from my favorite book series as the font.”

He immediately changes his posture to a very rigid stance.

Customer: “Hmph, really? And what is that verse?”

I’m sighing internally, but I quote the verse, which essentially boils down to, “Surround yourself with good people and be careful what you chase.” I got this particular verse because of some very personal things I struggled with. It’s obvious the man did not expect me to have the verse memorized, so he changes tactics.

Customer: “And what does that mean? It obviously must be important for you to tattoo God’s word on your body.”

Me: “Actually, the meaning is pretty personal.” *Awkward silence* “So… have a nice day.”

Customer: *Sneers* “Right. As usual, you kids don’t even know what the Bible means anymore! Well, for your information, that verse refers to purity of heart and mind—”

Me: “Sir? With all due respect, I’m not interested in your opinions about my tattoos, and there is a line forming behind you. Please keep moving, and have a great time at our pool.”

I get that a lot of older people have a problem with tattoos, but who in their right mind thinks it’s okay to interrogate a total stranger and then preach at them about their OWN body?

Will Need More Than Chlorine To Clean The Pool Of Disgusting Attitudes

, , , | Right | November 9, 2020

I work as a lifeguard at an outdoor pool in the summer. We opened only a couple of years ago, and this year, a new director was hired to organize aquatic activities, so there have been some policy changes since previous years.

One slow afternoon when there’s no one in the pool, two women walk in with a small group of children in tow. I’m sitting at the front desk along with one of my coworkers.

Me: “Hello, welcome to [Pool]. Do you guys have a membership?”

Woman #1: “No, actually, we tried to sign up for one but we couldn’t find the form like we did last year. We’ll just pay for drop-in.”

Me: “Okay. And sorry about the confusion for membership; we recently experienced a change in management, so some rules and policies have changed.”

Woman #1: “Oh, okay. That makes sense. Do you still have swimming lessons with [Ex-Coworker] here?”

Me: “I’m sorry, but unfortunately, [Ex-Coworker] no longer works here. But there’s plenty of other staff who teach lessons if you’re looking to sign up.”

Woman #1: “No worries. I was just asking because I heard from a friend that [Ex-Coworker] was gay and I don’t want my kids to be in the pool with someone of that lifestyle.”

My coworker and I are obviously taken aback at this. We live in a very liberal area and almost never deal with people saying such things.

Coworker: *Awkwardly* “Uh, well, I’m sorry you feel that way about our staff. We both personally know [Ex-Coworker] and he is a really great guy.”

Woman #2: “Yeah, it’s just that neither of us wants our kids to be exposed to those kinds of people. It may be a bad influence, not to mention it would probably not be safe for my son to have swim lessons around some gay guy.”

By now, I am boiling with anger at how disrespectful these women are being. Thankfully, the assistant supervisor walks through the door at that moment and seems to sense my discomfort. She steps in and asks what we’re talking about. The second woman explains our conversation.

Assistant Supervisor: *With a forced smile* “Well, I’m sorry to hear that you feel that way. However, many members of our lifeguard and instructor staff are part of the LGBTQ community, so if you feel uncomfortable around people of different sexual orientation, then it may not be advisable to swim here.”

The women seem not to notice the venom in her voice.

Woman #1: “Oh, that’s too bad. Do you mind letting us know when any of those people may be working here so we know when not to come?”

Assistant Supervisor: *Still with a venomous tone* “Of course!”

The women paid for themselves and their kids and walked into the pool area. Unbeknownst to both of them, both my coworker and I are gay, and our assistant supervisor is bi. We all bonded over our hatred of those women from then on, and thankfully, we never saw them again.