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The Price Is Sprite

, , , , | Right | November 15, 2019

(At the time of this story, a two-liter bottle of soda costs roughly $0.99 at the grocery store. We have to charge more for a variety of reasons, such as not getting the volume discount from the supplier that grocery stores do, and keeping the drinks cold, etc. Many people decide against buying sodas from us due to the mark-up, and some grumble about it, but one customer stands out completely.)

Me: “How may I help you today?”

Caller: *places normal order for a pizza*

Me: “Would you like anything to drink with that?”

Caller: “Yeah… uh, how much are the two-liter bottles?”

Me: “They are $1.99.”

Caller:What?! What kind of an a**hole would pay $2 for a soda?”

Me: “…”

Caller: “I’ll take a Sprite.”

(Thanks for answering your own question, because I really didn’t know what to say to that!)

A Zealous Pastafarian

, , , | Right | November 14, 2019

(I am working phones at a pizza restaurant that does not serve anything else.)

Me: “Thank you for calling [Pizza Restaurant]. How can I help you?”

Customer: “Hi. I would like a [pasta dish]. I have a coupon.”

Me: “I’m sorry, ma’am, we don’t serve pasta here. Only pizza.”

Customer: “Yes, you do. How much will it be?”

Me: “Ma’am, we don’t serve pasta here.”

Customer: *yelling now* “I know you have them, you idiot. I’ve been ordering the [pasta] every Friday for twenty years! How dare you lie to me?! I want to talk to Jim! I’m gonna get you fired.”

Me: “Ma’am, there’s no one named Jim here. And it’s impossible for you to have been ordering here every Friday for twenty years. We’ve only been open for three.”

Customer: “You’re lying to me! What kind of idiot are you? Give me my d*** noodles!”

(This went on for a few minutes, until I hung up. She came in a little while later and explained that she had meant to order from our competitor. She still wanted the dish.)

That Had Better Be Tomato Sauce On The Pizza

, , , , , , , , | Working | November 12, 2019

I am the assistant manager at an Irish theme pub. It’s a busy Friday night and everything is going well. I decide to order pizza for myself and the rest of the staff, as we’ve all been on shift for quite a while and it’s starting to quieten down enough for us to relax slightly before we close.

Just after I get off the phone, there is a tremendous sound of smashing glass from the lower bar. I stick my head around the corner to see a huge hole now in one of our massive plate glass windows that face the street. The customers who are in the bar are all looking shocked, and some are covered in glass, so I quickly work out that somebody broke it from the outside in, so a coworker and I run out into the street to try and find the culprit.

I follow a trail of blood across the street and find a middle-aged couple, both pretty drunk. The woman has huge gashes in her arm from where it went through the window, and she is bleeding pretty heavily. I quickly send my coworker back to the bar to grab a roll of paper towels to hold the poor woman’s arm together while I ring an ambulance.

The whole time, the woman is saying she’s fine and that she just wants to go back to her hotel, despite the fact she has an arterial bleed pulsing out of her forearm. The man says nothing at all, apart from offering me a cigarette.

After a long wait, a mobile paramedic turns up and starts asking questions, not actually helping that much, while his colleague watches. All this time, I am still trying to keep this drunk woman’s arm from falling apart.

Eventually, he rings for an actual ambulance, and I suddenly feel a very insistent tap on my shoulder.

I turn, keeping my grip on the woman’s arm, to see a pizza delivery guy trying to hand me a stack of pizzas. It turns out he’d gone into the bar to drop them off, and apparently insisted on giving them to the name on the order. When the other staff had told him where I was, he’d come out to find me.

When I tell him to go back to the bar and that they will pay him from the till, he just keeps repeating the total price at me and trying to balance the pizzas on my already rather occupied arms. Finally, the other paramedic takes over holding the woman’s arm together, and I have my hands free. The pizza guy dumps the stack of pizzas into my blood-covered arms, takes some money off my coworker who has come out to help, and leaves without a word. That leaves me covered in blood, tired, not a little annoyed, and holding five large pizzas in the middle of the road at midnight on a Friday night.

We later discovered that the woman had got into an argument with her husband while walking past our pub, tried to punch him in the face, and missed, putting her fist through the window.

Coming To A Speedy Resolution  

, , , , , , | Right | November 1, 2019

(I work in a pizza delivery store. The people I work with are great; it’s like a small family. We have a customer who is semi-regular, ordering every three weeks or so, but she always gets delivery. She lives twenty minutes out of town but pays an extra $5 on top for us to deliver to her. For the past three orders, she has called the store to complain about her pizza being cold, so this time the owner made, cooked, cut, sauced, and delivered it himself to make sure it was right. Sure enough, she calls again and this is one side of the conversation.)

Owner: “Well, ma’am, I am sorry that you feel that way… Yes, yes, it was… Yes, I did that all myself… No, there is no one higher up than me; I’m the owner… There is no corporate… What would you like me to do, ma’am?… I’d suggest that you come get it yourself if that’s the problem… Yes, I know you pay extra to get it delivered… I’m not going to ask my staff to speed for you… Hang on.”

(He starts searching on the computer.)

Owner: “Okay, ma’am, for an extra $390 I can get it to you in ten minutes… Well, that’s the going price of a speeding ticket… I’m sorry you feel that way… I am going to write a note saying we won’t deliver to you anymore… Goodbye, ma’am.”

As Olive And Breathe…

, , , , | Right | October 25, 2019

Me: “Good afternoon, sir. What can I do for you?”

Customer: “A large pizza, no olives.”

Me: “Okay, so what would you like on it, then?”

Customer: “NO OLIVES!”

Me: “So then would you like…”

Customer: “NO OLIVES!”

(At this point, I just write down on his ticket for one of our specialty pizzas that has a lot of toppings on it, but no olives. Later, I hand him his pizza.)

Customer: “This isn’t what I wanted! What’s wrong with you?!”

Me: *screams internally*