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Very Thin Listening Skills

| NJ, USA | Food & Drink

(When a customer calls to place an order, we have to ask what type of crust they want for their pizza if they don’t specify. This type of scenario happens all the time.)

Me: “And what type of crust do you want for your pizza: regular or thin and crispy?”

Customer: “Delivery.”

(I wish they’d at least pretend to listen.)

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This Caller Is Special

| MD, USA | Food & Drink

Me: “Thank you for calling [Pizza Store] in [Town]. This is [My Name]. Would you like to hear the specials today?”

Caller: “Is this the [Pizza Store] in [Town]?”

Me: “Yes…”

Caller: “Ya’ll got any specials?”

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No MO Delivery

| MO, USA | Crazy Requests, Food & Drink, Geography

Me: “Thank you for calling [Pizza Place]. Delivery or carry-out today?”

Caller: “Where are you located?”

Me: “We’re on [Street] near [Intersection].”

Caller: “No I mean WHERE are you located? Like, are you in Missouri?”

Me: “Uh… Yes, we are.”

Caller: “Are you next to a [Fast Food Chain with thousands of locations nationwide]?”

Me: “We’re across the street from a [Fast Food Chain].”

Caller: “Okay, you’re who I need. I want a pizza delivered to [Street I’ve never heard of].”

Me: “That address doesn’t seem to be in our area. What’s the zip code so I can look that up for you?”

Caller: “[Zip code I don’t recognize].”

Me: “I’m not sure where that is. What city are you in?”

Caller: “How do you not know that? It’s [City], Florida!”

Me: “Sir… I’m in Missouri.”

Caller: “THAT’S WHAT I ASKED YOU BEFORE!”

Me: “And I said yes.”

Caller: “So, you don’t deliver here?”