Living In Her Own Pizza Pie In The Sky

| UT, USA | Food & Drink, Technology, Theme Of The Month

Me: “Thank you for calling [Pizza Place]. Will this be for take out or delivery?”

Customer: “Hi. Um, can I get a large pizza with pepperoni, sausage, olives—”

Me: “Yes. I just need to know if you will be coming to pick this up, or if you would like to have it delivered?”

Customer: “Yes.”

(The customer proceeds to order food without telling me if it’s for take-out or delivery which is info that we need to take the order. To make things worse just at that moment my computer freezes making it impossible to take an order.)

Customer: “… and I would also like to add a salad on to that order—”

(The customer continues to order food at light speed as I try to interject.)

Me: “Ma’am, I need you to hold on for a second.”

(The customer is completely oblivious to everything I’m saying, and continues to order.)

Me: “Miss, I need you to hang on for just a second. My computer froze and I am unable to take your order for a moment.”

Customer: ” Okay, I think that’s everything. How much will the total be?”

(I am completely dumbfounded by this woman.)

Me: “I’m sorry. I have to put you on hold. Hang on for one moment.”

(I put the woman on hold and notify my manager that one of the computers has frozen. I proceed to take the order on another computer but when I take the phone off hold I find that the customer has hung up. 15 seconds or so pass and the phone rings again. This time my coworker answers the call.)

Coworker: “Thank you for calling [Pizza Place]. Will this be for take-out or delivery?”

Customer: “Hi. Yes. Um, I just called in and your phone person hung up on me. We had the order paid for and everything.”

(Never in my life have I dealt with a more oblivious person.)

No Thick Crust For Crusty Old Bigots

| GA, USA | Bigotry, Food & Drink

(A regular at our restaurant comes in while I’m working the register. He’s about 60 and always smells like alcohol. He isn’t the nicest person. It is my first time dealing with him.)

Me: “Hi there! What can I get for you?”

(The regular walks the length of the counter, making sure he can see everyone in the back making pizzas.)

Me: “Sir? Can I help you? Are you looking for someone?”

Regular: “Sausage pizza.”

Me: “Okay. That’ll be [price].”

Regular: *pointing* “Is HE gonna cut it?”

Me: “Who?”

(The regular jabs his finger towards the 19-year-old coworker cutting the pizzas. He happens to be our only black employee.)

Me: “Yes, sir. That’s his assigned station for the day. Is that a problem?”

Regular: “If he’s gon’ touch it, I don’t want it.” *walks out*

Manager: “What happened? Did he order anything?”

Me: “No. He said he didn’t want it if [Coworker] was gonna cut it.”

Manager: “Hey, [Coworker]. Do you know that guy?”

Coworker: “Nope. Never seen him in my life.”

Manager: “Wow. I knew he was a little rude but I didn’t know he was racist.”

Me: “Why do we keep serving him?”

Manager: “We’re not allowed to refuse service to anyone, according to company policy, unless he ‘physically or verbally assaults an employee or customer.'”

(A few days pass until the regular comes in again. My coworker is working again, cutting pizzas, and I’m the cashier. My manager isn’t there.)

Me: *with a friendly customer service voice and huge smile* “I’m sorry, sir, but we don’t serve your kind here.”

(The regular stares at me, confused. I just keep beaming that smile at him. Eventually he mumbles some racist and sexist slurs and walks out.)

Coworker: “HAVE A NICE DAY!”

They Read A Pizza My Mind

| Lexington, KY, USA | Awesome Customers, Food & Drink

Me: *taking an order over the phone* “Thank you for calling [Pizza Place]. This is [My Name]. How can I help you?”

Caller: “Hello. I would like to order two large pizzas, and I want the first one with sausage.”

Me: “Okay, and what would you like for the second one?”

Caller: “I don’t know. Surprise me.”

(I am almost about to do just that. All of a sudden I hear a second person on the other line.)

Second Person: “DON’T SAY THAT! HE PROBABLY WILL SURPRISE YOU!”

Caller: “Okay. Sorry. Make that second one pepperoni.”

Me: “What’s the matter? Don’t you like anchovies?”

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