Buy Him A Hot Slice Of Karma, Part 2

| CA, USA | Awesome Workers, Food & Drink

(It’s my last few days as a shift manager for a national pizza chain, so my filter is off because I know I won’t be fired. One of the order takers calls me to the phone, saying the customer on the line wants to talk to a manager.)

Me: “Thank you for holding. This is [My Name]; how can I help you?”

Customer: “Are you the manager?”

Me: “Yes, I am.”

Customer: “I wanted to complain about my pizza! It was terrible!”

(He goes on a rant about how every time he orders from us, the pizza is awful and why can’t we get it right? I break in long enough to get his details and pull up his account and see we’ve given at least a dozen free pizzas after he’s complained.)

Customer: “And I’m never ordering another pizza from you guys ever again!”

Me: “All right, that sounds fine to me. Thank you. Goodbye.” *I start to hang up*

Customer: “Wait, wait! Don’t hang up on me!”

Me: “I’m sorry; I didn’t think there was anything else I could help you with.”

Customer: *sputtering* “Well, aren’t you even going to offer me a free pizza credit for next time?!”

Me: “And call you a liar? Sir, I would never! You said you weren’t ordering from us ever again, and I believe you. Bye!”

(I hung up. Best interaction I ever had while working there.)

Buy Him A Hot Slice Of Karma


Panicking At The Tipping Point

| Canada | Food & Drink, Money, Non-Dialogue

I am the customer. I order a pizza online and get a “Pizza of the Day” deal for a $10 discount.

When the pizza is delivered, I notice I do not have my card with me. My mistake. I forgot how much the order was for, so I ask him to tell me the amount, and he just shows me the receipt.

I am in a hurry, so I notice the total amount ($41) before the deal discount, frantically try to search for some loonies since he does not have any spare change on him, and finally give him $46.

All this time he is smiling at me, and I am just thinking may be he is trying to be friendly.

Just now, the order email confirmation catches my eye, and I see that I paid an extra $15 for the pizza delivery and realize that probably that’s why the delivery guy was smiling, thinking he is getting a huge tip!


They Will Ghetto-ver It

| Nashville, TN, USA | Food & Drink

(I recently began working at a popular pizzeria near a really bad neighborhood. Because of that, we cut off delivery to certain parts of our area in the evenings to protect our drivers. One evening the phone rings, and because I’m being trained on the point-of-sale system that day, my coworker answers as I watch. I can also hear what the customer is saying.)

Coworker: “Thank you for calling [Pizzeria]. My name is [Coworker]. Will this be for delivery or carryout?”

Customer: “Delivery.”

Coworker: “Okay, what’s the address?”

(The customer gives their address, which is on one of the streets that is affected by the cut-off time.)

Coworker: “I’m sorry, we don’t deliver to [Street] after [cut-off time].”

Customer: “Okay.” *yelling to someone on their end* “MA! THEY DON’T DELIVER TO THE GHETTO!” *click*


A Hot Slice Of Justice, Part 3

, | Pensacola, FL, USA | Bad Behavior, Popular

(At 30 minutes until close, a customer calls in to order a pepperoni, bacon, and extra cheese pizza. I let her know that I have a pepperoni prepped (not baked yet) and ask if she would mind having extra pepperoni without any cost. She agrees, I make her order, and I send her the food. An hour after close, as I’m about to walk out the door, I get a call. I pick it up to let whoever is calling know that we close early on weeknights, and this conversation follows:)

Me: “Thank you for calling [Company]! I apologize, but we close at 11 on weeknights.”

Customer: “Hey! I ordered a pizza from you guys and it was really greasy! I want one that’s less greasy!”

Me: “I apologize for the inconvenience but we’re already closed.” *look up her order history and see she has a complaint and credit for all of her orders*

Customer: “Well, I want a credit! You should’ve told me it would have been greasy!”

Me: “I should have told you a double pepperoni, bacon, and extra cheese pizza was going to be greasy?”

Customer: “Yes!”

Me: “I’m sorry, ma’am, but I can’t credit your account. It seems you have a note here that says we’ve issued too many credits in the past. I apologize, but there’s nothing I can do for you today.”

Customer: “What?! That is OUTRAGEOUS. I have never complained in my life!”

Me: “The last time you ordered you had wings and said they were raw. Our wings come in precooked and we heat them when you order them.”

Customer: “They were RAW! You were trying to give me SALMONELLA!”

Me: “I’m sorry, ma’am, but we’re closed and I won’t be able to help you today.”

Customer: “You f****** b****! I’m going to let your manager now and you’ll be FIRED!”

Me: “Ma’am, I am the manager.”

(The customer hung up and we didn’t get another order from her again.)

A Hot Slice Of Justice, Part 2
A Hot Slice Of Justice



| WI, USA | Bizarre, Crazy Requests, Food & Drink, Transportation

(It’s late at night, and I’m out delivering pizza. I’m driving a relatively small car.)

Customer #1: “Oh, what a cute car! [Customer #2], come look at it!”

(Customer #2 comes out to look.)

Customer #1: “Can we take a picture of it?”

Me: “I guess.”

Customer #2: “Take a picture of me on it!”

Customer #1: “Yeah!”

(The next door neighbor now opens their door.)

Neighbor: “I’ll take the picture!”

(Customer #1, Customer #2, and Neighbor run down to my car. Customer #2 then lies on top of it, for Neighbor to take pictures of.)

Customer #1: “We’re not tipping you enough for this, are we?”

Me: *having given up on existence, just shrugs*

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