(When a customer at the store uses a credit card, we always need ID and either the last four digits and/or the security code on the back.)
Me: “All right, sir, I’ll just need to see your ID and credit card for a second.”
Customer:*hands me ID* “2-9-4-7!”
Me: “I’m sorry, sir, I have to see the credit card for security reasons.”
Customer:*shouting slowly* “2-9-4-7!”
Me: “Yes, sir, I heard you. But I need to be able to see the card.”
Customer: “No. No way. I never let anyone see my card. You people are just trying to take my numbers and use my card for yourselves! No way!”
Me: “I promise you, sir, I will not be able to memorize your sixteen-digit number and know your security number by looking at the front of the card for less than two seconds.”
Customer: “I know a girl who can do it!”
Me: “Well, I do not have that kind of memory, but what if you put your finger over the numbers and just show me the name on the card and the last four digits? I absolutely must see the card, sir, or you will have to pay with a different method.”
Customer: “Well… I guess that would be okay. You don’t have X-ray vision, do you?”
Me:*laughs* “No. No, I don’t.”
Customer: “Don’t laugh! I know someone who does!”
This story is part of the Clueless With Credit Cards roundup!
(I work at a gas station that offers made-to-order sandwiches. A customer uses a computer to place their order and gets an order number that is called once their sandwich is made).
Customer: “I’m here for my ham sandwich.”
Me: “Okay. What is your order number?”
Customer: “Here, it’s 433. I know I’m a few minutes late.”
Me: “Sir, that order was ready three hours ago. We threw it away when it sat for half an hour.”
Customer: “But it’s only 4:40. It has only been seven minutes.”
Me: “That is your order number, not the time you are supposed to pick up your order.”
Customer: “Oh, I was wondering why the time didn’t have the dots between the hour and minutes!”