That’s Just Not Cool

, , , , , , | Working | March 25, 2019

(I am working as a tire technician at an auto parts store that also does car repairs. I am always early to work, but at this job I often show up before the store opens when the store manager is not there yet. He is the only one with the key to the store, and we cannot get in until he shows up. After he lets us in, we have to stand in line to clock in on the only terminal set up for that. As a result, I often clock in late but I don’t think anything about it as my direct supervisor is often just as late. One day my future wife — at this time just a close friend — brings her car in to have the A/C worked on since I don’t have the equipment or the time to do it at home. The A/C specialist does the work and the night service writer writes it up with my discount. She picks the car up the next day. That night I get a call from her that the car has overheated for the first time ever and asks if I could look at it. The coolant is low, but when I add more it doesn’t seem to be leaking until the car is running, but it isn’t coming out onto the ground. While I am trying to figure it out, I discover that the carpet in the back seat of the car is wet, and after a little more investigation I find out that coolant is coming out of a hole in the heater core and running through the back seat vents. I pull it out and find a small hole poked into the side of the heater core. Immediately, I take it back to the night service writer. He gets a part off the shelf for me and writes it off. I fix the car and then go back the next morning to talk to the service manager.)

Me: “Yeah, I pulled the heater core and found this tiny little hole poked into the side, right on a seam; it had to have been done on purpose.”

Service Manager: “You’re right; that couldn’t have been an accident. He shouldn’t have needed to do any work inside the car.”

(Just then, the day service writer — my direct supervisor and the son of my friend’s coworker — comes into the service office.)

Service Writer: “You should have told me that was your car!”

(I looked at him for several seconds like he was crazy and then calmly said, “I quit.” I told my future wife, and she understood how ethics can be a burden. I don’t think she ever told her coworker, though. I had never applied for unemployment benefits before, but I then found out that I was eligible if I quit for cause. I wrote it up and turned it in. Later, I got the denial in the mail, not because they didn’t believe my explanation, but because the company claimed that I had been late over fifty times! By that time I had another job and fighting it was not worth it.)

The Kids’ Version Comes With Jesus Juice

, , , , , | Right | January 20, 2019

(This takes place at a fairly nice restaurant at the table next to where I am sitting.)

Customer: “Can you remake this Bloody Mary?”

Waitress: “What’s the problem with it?”

Customer: “It’s too weak! I can barely taste the Mary Juice!”

Waitress: “I will have them remake it with more… Mary Juice.”

Jesus Promised Eternal Life And Free Tacos

, , , , | Right | November 25, 2018

(I am a shift manager at a fast food restaurant. A new assistant store manager has just joined our team from another store, and it’s her first day here.)

Customer: “Any chance I can get some free tacos?”

Assistant: “Sorry, I can’t give away free food. I could be fired.”

Customer: “What?! You can’t give me two tacos?”

(This goes on, with the assistant manager reiterating that she can’t give away food, and the customer insisting she should.)

Customer: “You know what? Fine!” *throws a sign across the counter*

Me: “Hey! You need to leave now!”

Customer: “Jesus would have given me free tacos!”

(He then picks up the register and throw it towards me. Luckily, it’s still plugged in and doesn’t go far. He then storms out. For the rest of the day we have to take front-counter orders on the drive-thru register.)

Me: *to the assistant manager* “So… welcome to your new store!”

Unfiltered Story #127540

, , , | Unfiltered | November 20, 2018

(Working fast food is never easy, and sometimes we have to deal with things other than customers. IE: faulty components. It had been raining hard in the morning to mid-afternoon, causing our drive-through speaker to short out, as the wires under the box are not insulated. The customers can hear us, but we can hardly hear them. being the lunch rush, we started getting a large volume of vehicles coming through the drive through, but due to the broken box, we had to take orders one by one at the window, causing a large back up. One lady wait in line for about 5 minutes, decides it’s taking too long in the drive through and parks to come inside. There are only 4 of us working the line at the time, trying to help get the orders out accurately. she wait in the store after placing her order for another 5 minutes, then storms up to the counter.)

Lady: “I’ve been waiting for my order for well over twenty minutes, both here and the drive through! Where is it?!”

Co-worker: Ma’am, due to the recent storm, our speaker box outside isn’t working right. Our staff are working as fast as they can for every customer, and yours should be out soon.”

(we get her order out, and no more than a minute later she returns to the counter, furious.)

Lady: “My order isn’t right! First I had to wait, now this! All you lazy a**holes in the back there aren’t doing your job right! I’m calling corporate!”

Co-worker: “Ma’am, I assure you that we are doing our best as–”

Lady: “Well it isn’t good enough! where is your manager?!”

Me: *sighing quietly, I take off my gloves, walk away from the line, and up to the counter* “Hello Ma’am, My name’s [name], and I’m the Manager In Charge, what seems to be the issue?”

Lady: *in the most sarcastic tone* “Well Mr. [name], I’ve waited over half an hour for my food, both in the drive through and in the lobby then when I get my food it isn’t even correct! What kind of establishment is this?!”

Me: *keeping calm, I try to explain the issue* “Well thanks to the recent rain storm we had here our speaker is a bit–”

Lady: “Yeah yeah whatever! Excuses! Fast food means I am supposed to get my food fast! Not wait an hour to get it! I’m calling corporate and I hope your a** gets fired!”

(the lady then tosses the bag of food at me, and storms out the store, gets in her car and nearly runs down another customer walking in. My boss calls me over after we get the box fixed and the rush ends, near the end of my shift, and I explain the story to him.)

Boss: “Even if she does call corporate, *which she did* it’s not your fault that our speaker box has faulty wiring.”

(The corporate call gets tossed away and deleted like it never happened.)

Unfiltered Story #124503

, , , | Unfiltered | October 25, 2018

I work as a cook in an open-air kitchen, meaning the customers can walk right up and see all of us preparing their food. My section is also right next to the servers cash register and I can hear people when they place their food order.)

Customer: Hey…um…your turkey feta salad, is that vegetarian?

Cashier: …no. It has turkey in it.

Customer: Oh. Ok…I thiiiiink….I’ll get the chicken caesar salad.

Cashier: Are you SURE you want the CHICKEN caesar salad?

Customer: (very snotty) That’s what I said!

Cashier: …you’re ok with the chicken part right?

Customer: OMG THAT’S WHAT I SAID.

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