Retired & Extremely Dangerous

| Georgia, USA | Right | October 18, 2010

Me: “Thank you for call [Pharmacy], may I help you?”

Elderly Female Customer: “I would like to get these two of my medications refilled and I want to pick them up tomorrow afternoon.”

Me: “Okay ma’am, that will be fine. Is there anything else I can do for you?”

Elderly Female Customer: “Honey, you can come to my house and do me anytime.”

Me: “I, uh, oh, uh…”

Elderly Female Customer: “I hope I didn’t offend you, but I’m old so I can say things like that!”

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Discount Discounted

| Sherman Oaks, CA, USA | Right | September 29, 2010

Me: “And do you have a free rewards card with us, ma’am?”

Customer: “A what? I don’t know. Maybe. I don’t know.”

Me: “If you think you have one, I can look it up by your phone number?

Customer: “My what?”

Me: *louder* “Your phone number, ma’am.”

Customer: “I don’t have one of those! I don’t think I have one! I don’t have a phone number! I don’t have one!”

Me: “Okay, ma’am, that’s fine. Your total today is $26.74, and just to let you know, you could have saved $5.90 if you had the rewards card.”

Customer: “A discount? My phone number is ***-****.”

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Will Power On Aisle 2

| Canada | Right | September 28, 2010

Teenage girl: “Do you guys sell that contraceptive abstinence?”

Me: “Abstinence?”

Teenage girl: “Yeah! Abstinence! I read that it’s the only 100% way to not get pregnant!”

Me: “That’s right. But, abstinence is to not have sex. Like abstain from.”

Teenage girl: “Well, that just sucks!”

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Misunderstood ‘Total Coverage’

| Detroit, MI, USA | Right | September 17, 2010

Me: “Our records show you’ve never had a prescription filled here before, so I’ll need an ID and your insurance.”

Customer: “Here’s my ID. I don’t have my insurance on me, but it’s through [car insurance company].”

Me: “Sir, I think that’s your car insurance. Do you have health insurance?”

Customer: “You mean there’s more than one kind?”

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Feeling Pooped

| Milwaukee, WI, USA | Right | September 12, 2010

(A couple approaches the counter.)

Me: “Can I help?”

Customer: “Yes, can you give me advice about his stool?”

Me: “I’m sorry, I can’t give medical advice. Perhaps you’d like to speak to our pharmacist, or consult your doctor?”

Customer: “No, I’m sure they’re very busy. I just want someone to tell me if it’s normal.”

Me: “The law says I can’t give advice. Let me get the pharmacist.”

Customer: “No, really, I have some here.” *whips out a clear bag of poo on the counter* “See, it’s all gritty. That’s not normal, is it? Do you have pills for that?”

Me: “Ma’am, you might want to take that to your doctor. We can’t accept biological waste.”

Customer: *to her husband* “See, Joe, I told you it was wrong. That’s why I save them.”

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