Stupidity Is Its Own Reward, Part 2
(I’m about to ring a customer up. I’m supposed to ask if they have our rewards card, and if they say no, I offer them to sign up for it, as it’s free of charge and relatively quick to do.)
Me: “Good evening, ma’am. Do you have a rewards card?”
Customer: “No. What’s the benefit of it?”
Me: “The rewards card allows you to get the sale prices of whatever’s on sale for the week, and with certain sale items and over the counter medications. You build up rewards points, which you can use to save money later on.”
Customer: “Okay. Do I need anything for it?”
Me: “All we need is some basic info, just for identification purposes. Would you like to sign up? It’s free of charge.”
Customer: *says nothing, fumbles around her purse*
Me: “Ma’am? Would you like to sign up for the card?”
(The customer takes out her credit card and swipes it, paying for the purchase.)
Me: “Okay.”
(I hand her the receipt and her bags.)
Me: “Have a good night.”
Customer: “So, do I get the rewards now?”
Me: *screaming internally*