The Weight Of Being A Woman

| Atlanta, GA, USA | Bad Behavior, Health & Body

(The inventory manager is going through the overstock carts of dog food and, though I don’t normally work in that department, I’m helping him put them out. I am female. I am carrying a 40lb bag of food when I notice a male customer in the next aisle.)

Me: “Hello, are you finding everything all right?”

Customer: *gesturing to the bag of dog food* “Do you need help with that?”

Me: “Uh, no, that’s okay, thanks. Did you need help with anything?”

Customer: *looking unconvinced* “No, I already found it.”

(Five minutes later, I’m rearranging some large bags to fit another one in when a different male customer approaches me.)

Customer: “Do you want some help with that?”

Me: “No, thanks, I got it. Do you need help finding anything?”

Customer: “No, I’m good.”

(My manager comes over shortly after the customer leaves to check on my progress.)

Manager: “How are you doing?”

Me: “Almost done with the cart, but if one more guy asks if I need help doing my job I’m going to hurt someone.”

Not Very Cagey About Their Drinking

| Atlanta, GA, USA | Crazy Requests, Food & Drink, Pets & Animals

(A woman has come in looking for a hamster for her seven-year-old daughter’s birthday the next day. I’ve gone over the basic care instructions and all that’s left is to pick out the cage.)

Me: “Okay, so the dwarf hamster is pretty small, and any of these cages will be big enough. I would recommend this one, since it comes with food, bedding, food dish and a water bottle.”

Customer: “Which one is the easiest to put together? I’m gonna be pretty drunk tonight when I set this thing up.”

Me: “…Let me show you the pre-assembled cages.”

Nothing You Can Do To Get Out Of This Loop

| NY, USA | Extra Stupid

(My store has recently started a new ‘Store Pick-Up’ option where customers can order items online and then pick them up at a local location the same day. Corporate is running several different sales that can only be applied to these online orders. This is turning into a problem since many customers are seeing the low prices online and get angry when they come into the store and see a higher price tag. A customer calls me over and starts to complain about this discrepancy. I explain the special sale, but she isn’t having it.)

Customer: “So there’s nothing you can do for me?”

Me: “There’s actually a lot we can do! We can process your purchase online using the store computer and it can be ready for you, at the sale price, in about 10 to 20 minutes.”

Customer: “20 minutes?!”

Me: “Yes, that’s one option. If that doesn’t sound good, remember that this sale will be going on for a few weeks. You’re welcome to go home, purchase as much as you’d like online and then pick it up the next time you’re in town.”

Customer: “Why can’t you just go up to the register and give me this price today? You’re going to lose a lot of business this way!”

Me: “I’m sorry, but this sale is specifically meant to encourage people to shop online and use the in-store pick up. I’m not allowed to manually adjust any of the prices to this level.”

Customer: “So there’s nothing you can do for me?”

Me: “…Ma’am, there are still several ways that we can get you this sale. We can use a store computer and process an online order within about 10 minutes, or you can put in the order at your leisure and pick it up another time. Are you interested in doing either of those?”

Customer: “Just change the price for me at the register; I want these items right now.”

Me: “I can’t do that, I’m afraid. These prices are only for people who use the online ordering system.”

Customer: “…So there’s nothing you can do for me?”