The Amphibious Ambiguous Government

| Philadelphia, PA, USA | Bizarre, Pets & Animals

(I am ringing a customer out for some products for her turtle.)

Me: “Would you like your receipt?”

Customer: “Ha! And let the government know I have a turtle? No, thank you!”

Refunder Blunder, Part 16

| WA, USA | At The Checkout, Crazy Requests

(It has been an insanely busy Friday in our store. I’m the only manager, so I have spent the last six hours running from one customer to the next, dealing almost exclusively with entitled idiots. This is probably my seventh no-receipt-return of the day.)

Me: “Okay, so you don’t have a receipt? Did you purchase this at our store?”

Customer: “NO. I bought it at the north store.”

Me: “Oh, unfortunately I can’t look up the receipt because our system only tracks transactions for our store.”

(I’m about to elaborate that I can call the other store, but she is glaring at me, and I’m already fed up with her tone.)

Customer: *huffing* “Well, can’t you do merchandise credit? It’s obviously unused.”

Me: “No. I’m sorry, but we still need a receipt for credit or exchang—”

Customer: “WHY NOT?! It’s unused. Look at it, it’s obviously unused. I’m not driving up to the north store just for a receipt.”

Me: *giving up* “Without a receipt we have no proof of purchase.”

Customer: “Well, that’s pretty lame. It’s obviously unused. It’s not my fault you can’t find my receipt.”

Me: “…It’s not our fault we can’t find your receipt.”

(She blinked at me angrily before declaring she would never set foot in our store again. Good.)

Related:
Refunder Blunder, Part 15
Refunder Blunder, Part 14
Refunder Blunder, Part 13

This Service Just Tanked

| MI, USA | Extra Stupid, Pets & Animals

(I am the customer. I am buying a bearded dragon and set-up for my daughter. The employee has been showing me everything I need, including the tank and supplies.)

Employee: “You will also need this scrub brush.”

Me: “What? I have to scrub the bearded dragon?”

Employee: “No, it’s to scrub the tank.”

Me: “…This is going on ‘Not Always Right,’ isn’t it?”