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Anyone who has dealt with customers knows the customer is NOT always right.

But occasionally, justice is served: below are stories where employees delivered the perfect comeback to rude customers!

Oh, How The Truth Doth Sting

, , , , , | Right | February 15, 2008

(As a result of the US/Canadian currency parity, a lot of customers have been angry that they have to pay the Canadian price instead of the cheaper US price.)

Customer: “Which price do I have to pay: the American or Canadian?”

Coworker: “I’m afraid you have to pay the Canadian price.”

Customer: *angrily* “Why?”

Coworker: “Quite simply, we buy from Canadian publishers with Canadian money. Also, that book was bought before the price parity; therefore, to sell at the American price would mean that we would not be making any money.”

Customer: “Well, I want you to explain to my seven-year-old daughter why she’s not getting this book for Christmas.”

Me: “…because her dad is a cheapskate?”


This story is part of the Christmas Day roundup!

Read the next Christmas Day roundup story!

Read the Christmas Day roundup!

I Goes To Skool

, , , , | Right | February 13, 2008

(A girl in her late teens approaches me holding a t-shirt, turning it over in her hands, apparently searching for defects or blemishes in the material.)

Customer: “Do you have any of these that are new?”

Me: “I’m sorry? They’re all new.”

Customer: “No, this one is used. I want a new one.”

(I take the shirt and inspect it, finding it to be in perfect order.)

Me: “It looks perfectly fine to me. I unpacked these from today’s shipment an hour ago. We have multiples of each size if you’d like me to help you find another one.”

Customer: “I checked them all. They’re all used. See…”

(She snatches the shirt and points at the tag which reads, under the bar code, “USD $14.99.”)

Me: “That’s the currency. United States Dollars.”

Customer: *becoming irate* “I can f****** see that. Fifteen dollars for a used shirt is f****** insane.”

Me: “No. U-S-D. United States Dollars. We don’t sell used clothing.”

Customer: “What are you, a f****** idiot? It says used, right on the d**n tag.”

Me: “My mistake. Here, I’ll take that and make sure it gets thrown away.”

(I take the shirt and begin walking to the stock room.)

Customer: “Can I just have it? You’re going to throw it out anyway.”

Me: “Sorry, no. There’s an IQ requirement.”

Customer: “A what?”

Me: “It’s an acronym thing. Don’t worry about it.”

Customer: “You’re a f****** a**-hole!”

(She stormed out.)

A Nasty Case Of Selective Illiteracyosis

, , , , | Right | February 9, 2008

(We have a “buy two, get one free” sale right after Christmas. The sign clearly says “lowest item free.”)

Customer: “Hi, I’d like to buy these…” *shows me two $2.99 games for the Gamecube* “…and get this one free.” *shows me a used copy of Halo 3 for $54.99*

Me: “I’d like a million dollars.”

Customer: “I’m serious!”

Me: “So am I, sir. I’m sorry, that’s not how the ‘buy two, get one free’ works. You’d get one of the $2.99 games free.”

Customer: “THAT’S NOT WHAT THE SIGN SAYS! IT SAYS ‘BUY TWO, GET ONE FREE’!”

(I take the sign off wall and read it to customer.)

Me: “‘Buy two games, get one free’ on all used games. Please note that the lowest priced item will be free.”

Customer: “That’s not what the sign says! I’m going to sue you for false advertising!”

Me: “Sir, I don’t believe you can sue me because you can’t read.”


This story is part of the Christmas Day roundup!

Read the next Christmas Day roundup story!

Read the Christmas Day roundup!

Breaking The Terms of Service, LA-Style

, , , , , , | Right | January 31, 2008

(A customer is looking at a laptop. I approach to help.)

Me: “That’s a really great computer.”

Customer: “I don’t need a computer. I need wireless Internet.”

Me: “All right, how much range do you need cover?”

Customer: *dead serious* “From here to Santa Monica.”

(Note: This is about a distance of ten miles.)

Me: “All right, let’s start over. This time I’ll be the one from the future.”

Where The Sun Don’t Shine

, , , , | Right | January 28, 2008

(A cell phone customer has been redirected to the call center for non-payment of his cell phone bill.)

Customer: “Turn on my phone or you can take it and shove it up your a**!”

Me: “I’m sorry, sir. We don’t have service in that area.”