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Anyone who has dealt with customers knows the customer is NOT always right.

But occasionally, justice is served: below are stories where employees delivered the perfect comeback to rude customers!

We Can Also Give It Lots Of Benadryl

, , , , | Right | April 28, 2008

(Our new drugstore is assigned a phone number that had previously belonged to the animal shelter. We ALWAYS answer the phone with our store name and hours, but people don’t always listen. This becomes annoying, but one of my coworkers likes to have fun with it.)

Caller: “Uh, yeah. I have this raccoon in my backyard.”

Coworker: “Hmm… that’s nice.”

Caller: “Yeah, well it seems to be acting strangely… like it’s crazy.”

Coworker: “What do you want me to do about it?”

Caller: “Well, you should do your job and come out and get rid of it! Isn’t that why I pay my taxes?”

Coworker: “Okay, then. Give me your address.”

Caller: *gives out address*

Coworker: “All right, after I close the drugstore I’ll be over with my shotgun around midnight. There will be a loud noise, so warn your neighbors. Since I don’t work for your taxes, just tape a $20 bill inside your mailbox, more if you want a fancy burial. Have a nice day!” *click*

Not So Sweet Toothed

, , , , , | Right | April 17, 2008

(The bakery has just closed. I just clocked out, and am on my way out of the store.)

Lady: “Excuse me, could you decorate this cake for me?”

Me: “I’m sorry, ma’am. My shift is over, and the bakery is closed.”

Lady: “But I need it done for tomorrow! If you don’t do it, I’ll call your manager!”

Me: “Ma’am, what do you do for a living?”

Lady: “I’m a dentist.”

Me: “Would you like to look at my teeth after your shift ends, for free?”

Lady: “That’s different. My job is hard. Anyone could do your job.”

Me: “Then you won’t mind taking that cake home and decorating it yourself.”

Take A Guess Who The Better Half Is

, , , , | Right | April 8, 2008

(A couple approaches, and the dude ditches quickly to the back of the store while the woman barks…)

Woman: “I need some tickets!”

Me: “What show?”

Woman: “I need tickets to the concert.”

Me: “Which one?”

Woman: “The concert.”

Me: “There are a lot of concerts going on. Which one do you want to see?”

Woman: “I don’t know what it’s called.”

Me: “Who’s playing?”

Woman: “A bunch of people… I don’t know.”

Me: “Do you know where it’s going to be?”

Woman: “No.”

Me: “When?”

Woman: “No. Why can’t you find my tickets?!”

Me: “I need something to go on.”

Woman: “It’s a concert!”

Me: “That doesn’t narrow it down for me. That pretty much only eliminates Phantom of the Opera.”

(She finally yells at the dude who has been hiding in magazines.)

Woman: “What’s the name of the concert we’re going to?”

(The dude comes forward and gives me the name of the show, where it is, and on what day.)

Woman: “Oh, NOW you can find the tickets.”

Me: “…”

Woman: “We need two tickets… TOGETHER!”

Me: *looking at the dude* “Are you sure?”

(He smiled, she missed it, and I lived to do retail another day.)

Big Ticket Items Will Require A Goat

, , , , | Right | April 3, 2008

(It was late into my eight-hour shift at a huge retail drugstore chain, and I was getting tired of dumb questions.)

Customer: “Do you take credit cards here?”

Me: “No, ma’am. We only take live chickens and large rocks.”

(The customer actually had a sense of humor and started laughing, while my manager was laughing too hard to yell at me.)

That’s Assuming If A Woodchuck Could Chuck Wood

, , , , , | Right | April 2, 2008

(This was my last week at a very lousy sales job working for a major jewelry manufacturer that deals exclusively with jewelers on a screened account basis.)

Me: “Thank you for calling [Manufacturer]. How can I help you?”

Customer: “I need a price check on a diamond.”

(We go through a drawn out process of finding the stone he wants: a large carat, high-grade diamond. I quote him the price in the system.)

Customer: “That can’t be right! That’s too expensive!”

Me: “It’s the price I have in the system, sir. If you like, we can look for a different piece?”

Customer: “NO! It has to be that one! Are you sure that’s the right price?”

Me: “Yes, sir.”

Customer: “Are you absolutely certain?”

Me: “Absolutely, sir.”

Customer: “And that’s in dollars, right?”

(At this point, I’m fed up and not really concerned with whether I get fired or not at this point. I answer in my most sincere deadpan.)

Me: “No, sir. That’s in woodchucks. We deal exclusively in fresh, live woodchucks.”

(I hear a bark of laughter from one of the call monitoring agents on the next row, which gets even louder when the customer asks if I’m serious.)


This story is part of the Cheapskate Customers roundup!

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