Did Not Volunteer For This Treatment

, , , , , , | | Working | July 4, 2019

(I volunteer at a miniature science museum during summer break, which is characterized by its “Mess Kits,” little boxes with science experiments for children in them. Volunteers work at the Mess Kit Desk and provide information or kits to anyone who comes up to it. The owner is rather lenient when it comes to phone usage during lulls in activity. I’m 16 and quite obviously autistic, as I tend to stim in public. One of the paid workers has been on my back for several months, constantly berating my work, speaking to me in an extremely condescending tone, and telling me that the way I speak and treat people is very rude. She screeches at me for drawing, reading, or checking my phone no matter the situation and has nearly brought me to tears several times. My brother and another volunteer are working at the desk with me in this story. My brother notices the painful lull, takes out his phone, and sits in front of the desk. The other volunteer glances up and looks back down at her phone. I finish sweeping, which was the only other job available, and sit on the floor behind the two since there’s no other chairs up front. I’m there for not even a minute when the paid employee walks up to the front of the desk.)

Paid Employee: “[My Name]! You need to stay off your phone! We’ve discussed this. Do I need to take it away?”

(I gape, as my brother and the other volunteer are in her direct line of sight on their phones and she has to strain to see me specifically, clearly singling me out.)

Me: “B-but…”

Paid Employee: “You need to learn to follow directions!”

(My brother’s phone is a foot away from her face.)

Me: “I j-just swept…”

Paid Employee: “Then find something else to do!” *leaves without saying a word to the two volunteers directly in front of her*

(I barely make it to the bathroom before I start crying, inconsolable, and my mother picks me up. My brother backs up my story, so she urges me to draft an email to the owner explaining the rude and condescending treatment I’ve suffered thanks to [Paid Employee]. The owner apologizes, saying she will speak to the employee about her behavior, but also suggests I just work shifts the employee doesn’t take. I work up the nerve to return as a volunteer, and to my luck, I see the rude employee about halfway into my shift.)

Brother: “Look out!”

Paid Employee: *blanches as soon as she sees me, quickly looks away, and rushes to finish her task!*

(She avoids me as much as I avoid her, now. I guess she really didn’t expect anyone to report her discrimination!)

Spaghetti To Die For

, , , , | Right | January 14, 2019

(I am the owner of a restaurant. It is an Italian restaurant that I named after my grandfather who taught me the restaurant business. Before the official opening, I invite several friends and family members to sample the food and evaluate service. About two weeks after the official opening a customer comes in with two other people.)

Customer: *to the server* “Hi. We were supposed to be here last week but could not make it. The owner gave me a coupon for a free meal for all of us because we were unable to attend the pre-opening.”

Server: “I am not sure that we are taking coupons.”

Customer: “I have a card signed by the owner, and he said to present it to you when I came in. I want my free meal.”

Server: “Let me get the manager and see what he says.”

Me: “Can I help you, sir?”

Customer: “The owner gave me this card saying we can get a free meal because I missed the opening. He signed it.”

Me: “May I see the card? I see the owner signed it. I am afraid I cannot accept this.”

Customer: “What do you mean, you can’t accept it? The owner signed it, and you work for the owner, so you must accept it.”

Me: “When did he give you this coupon?”

Customer: “Last week. I was at his house, and he gave it to me.”

Me: “So, you saw Joe [Surname] last week at his house. How did he look?”

Customer: “He looked fine. We want our meal now.”

Me: “I am sorry, but I cannot accept this, and I want you and your friends to leave now.”

Customer: *quite angry* “You have no right to throw me out. We want our meal. Do I have to call Joe?”

Me: “Please call him. I would love to talk with him since he died over fifty years ago and I am the owner.”

(The customer left.)

This Attitude Is Going To Wreck You

, , , , | Right | July 23, 2018

(I have been in the collision and body shop business for a while, and this comment almost did me in.)

Customer: “So, yeah, I am here to get my things out of the my car that you guys decided to total out.”

Me: *in my head* “Oh, yeah, because we were the ones driving when the vehicle was wrecked?!”