Sugar-Free Meets Tact-Free

, , , , | | Right | June 11, 2018

(I work for a popular ice cream shop. One evening an older woman comes into the shop.)

Me: “Hi, how are you today?”

Customer: “Good, thank you. I’m wondering if you have any ice cream that is sugar-free; I’m diabetic.”

Me: “Of course. We have a vanilla that is sugar-free.”

Customer: “Oh, is that the only one?”

Me: “Let’s double-check.”

(I walk around to the front of the ice cream display, as there are cards with the ingredients for customers to read. After double-checking, I answer her question.)

Me: “My apologies; vanilla is the only sugar-free flavour we have right now.”

Customer: “That’s okay. I suppose vanilla would be okay… or I could throw caution to the wind and treat myself.”

Me: *laughs* “That is always an option.”

(We spend a few minutes small-talking about life. I realize I need to start closing the store, so I try to steer the conversation back to ice cream, since she hasn’t actually ordered.)

Me: “Have you decided which flavour you would like?”

Customer: “I think I will get the sugar-free vanilla.”

Me: “Great, let me get that for you.”

(I try to pass her to go behind the counter.)

Customer: “Are you required to try everything in the store?”

Me: “It’s recommended that we sample the ice cream and the chocolates that are on display; that way we can best recommend or give an accurate description of the flavours.”

Customer: *smirks, reaches out to touch me, and places her hand on my stomach* “I can tell you have; looks like someone has been indulging while working here.” *proceeds to jiggle my stomach*

Me: *smile quickly fades away* “I’ll get your ice cream.”

(I got her ice cream and said goodnight as she happily skipped out the store with her cone. I happily never saw her again.)

Unfiltered Story #112839

, , | | Unfiltered | May 24, 2018

(I’m in line a market-style restaurant in a large mall, and close to checkout, there are ice bins of clear, plastic to-go cups filled with lemonade and iced tea. The girl in front of me shouts to her friend, who is somewhere behind me in line)

Customer 1: Hey, look, they have lemonade! Do you want a lemonade!?

Customer 2: Yeah!

(Customer 1 picks up one of the cups and looks at it, disgusted)

Customer 1: oh, they have lemons in them!

Customer 2: Eww, no I don’t want it, then!

Their Brain Has Melted

, , , , | Right | May 14, 2018

(I work at a farmers market, where I sell popsicles. It’s mid-July and about 30 degrees Celsius [86 Fahrenheit] outside. An elderly woman buys a lemonade popsicle.)

Customer: “So, will this melt quickly in the sun?”

Me: “Yes, yes it will.”

Customer: “Well then, how am I supposed to eat it before it melts?”

Me: “Very quickly, ma’am.”

Never Really Getting To The Meat Of The Issue

, , , , , , , | Right | April 27, 2018

(I work in a deli. I can’t go a day without needing to point out to customers that we don’t have pepperoni in the counter. One day, this old man takes it to a whole new level.)

Me: “Hi, what can I get you?”

Customer: *looks at the precut meats in the counter* “I want sliced pepperoni.”

Me: “I’m sorry, but we don’t have any in the counter. We do have some pre-packaged—”

Customer: *cuts me off before I can finish* “This is not pepperoni.” *as he points at the black forest ham*

Me: “No, that’s black forest ham. We have no pepperoni here; you have to buy the bags.”

Customer: *points at the cooked ham* “What about this? This is not pepperoni?”

Me: “No, sir, that’s cooked ham… and the one beside it is pastrami, and the next one is smoked chicken.”

Customer: *points at another meat* “This is not pepperoni?”

Me: “I’m sorry, sir, but as I said there is absolutely nothing in here that is pepperoni. That’s turkey.”

(This goes on until the customer has pointed at all the meat-shaved bins and our stack of mock chicken, asking if it is all pepperoni.)

Customer: “Oh… What was this one, again?” *pointing at the cooked ham for the third time*

Me: “That’s the cooked ham.”

Customer: “I’ll have 30 cents of that, then.”

(I put one slice on the scale and it comes out to about 50 cents.)

Me: “Is this okay?”

Customer: *yelling at this point* “No! I said 30 cents’ worth! Make the piece smaller!”

(I cut the piece smaller and it comes up to 35 cents; about 10 grams of meat are on the scale at this point.)

Me: “Is this better?”

Customer: *huffs* “Fine. You people here never do things right. I should just shop at [Other Store about a 15-minute walk away].”

(I later told my supervisor, and since I’d only been there a couple of months so far, I wanted to know if stuff like this happened often. He started laughing and saying that this had never happened to him in the past three years he’s worked there.)

Sizing Up The Problem

, , , , , | Right | April 9, 2018

(I work in a coffee shop, and I have this conversation at least 30 times in a day.)

Customer: “Coffee.”

Me: “What size?”

Customer: “Cooooffeeee.”

Me: “Yes, what size?”

Customer: “Cooo-fffff-eeeee, crreeeeeeeeam and sugaaaar.”

Me: “Right, one extra-large with cream and sugar it is.”

Customer: “Wait, no! I wanted a small! I… Oh…”

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