(My coworker and I are at the area where we park strollers for our attraction. It’s the day before Hurricane Irma is supposed to hit the town, and the park is just absolutely dead. We have some guests, but not many.)

Me: *to a couple of people coming toward us* “Good morning! Please head down to your left!”

Guest: “I know it’s terrible that these catastrophes have happened, but they’ve really opened the gates for us! No lines!” *heads down to the left*

Me: *turns to my coworker* “Did she really just say that?!”

(Apparently the prospect of people losing their homes and their lives was fine if this woman didn’t have to deal with lines at a d*** theme park.)

(It is 1998, and I have one caller who can’t get his CD-ROM to read discs. The drive has already been replaced on a previous call, so I know it isn’t the hardware. I spend over an hour with the user on the phone trying different CDs, reseating cables, uninstalling and reinstalling drivers, checking the registry for bugs, and anything else I can think of. The caller is an elderly gentleman, so every step takes twice as long as usual to explain and have him complete. Finally, I am at my wit’s end.)

Me: “Okay, let’s go ahead and put the disc in one last time.”

Caller: “Okay. Wait, it goes in label-side down, right?”

(I am working in a store that mostly sells t-shirts and since the store is located in a big tourist area and nearly all our customers are from out of state or country, we’re encouraged to mess and joke around with our customers. One day I’m working the register when this exchange happens.)

Me: “All right, your total today is going be [amount].”

Customer: “Do you take credit cards?”

Me: “Yup, we take all forms of payments… except imaginary money. We can’t accept that, unfortunately.”

Customer: “Darn, I’ve got a lot of imaginary dollars piling up at home, too.”

Me: “You should take it to an imaginary store and go on a shopping spree, then.”

Customer: “You might be on to something there.”

(It is very busy at this store, where it is typically very busy as it is in a popular tourist spot. The staff is moving very quickly and the line is moving fast. I am waiting in line to buy something when this lady walks straight up to the counter, looks at me and the people in line behind me, and just goes straight for the cashier. I walk up to the counter and put my things down.)

Me: “Hi, I was next in line. Ma’am, the line starts back there.”

Woman: “Uh, no, I was actually next.”

Cashier: “Ma’am, I just saw you walk up here. Please wait in line.”

Me: *hands my things to the cashier*

Woman: “I WAS NEXT IN LINE!”

Me: “No, that would be me. Goodbye.”

(The guy who was right behind me chimes in.)

Man: “C’mon, lady. The line is moving fast. You don’t need to throw a tantrum because you got caught trying to cut.

Woman: “THIS IS F****** RIDICULOUS! I WAS NEXT IN LINE! YOU CAN’T JUST PRETEND LIKE I WASN’T STANDING HERE!”

(She then throws all of her items on the floor. She is so angry, she is completely red in the face.)

Cashier: *annoyed* “I’m calling security if you don’t leave right now.”

Woman: “I’M NOT LEAVING! I WAS NEXT IN LINE!”

(Security arrives quickly and it takes both of them to wrestle her arms down and drag her outside. She is literally kicking them and screaming at the top of her lungs. Everyone in the store just watches with their mouths wide open.)

Me: “Uh… so… that was something.”

Cashier: “She did the same thing earlier today. We told her not to come back. I didn’t recognize her right away. I’m sorry about that.”

Man: “Made my day more interesting!”

(I am 15, and I’m getting out of the car that I drove on Tomorrowland Speedway. I proceed to thank the employee that is helping me get out of the car.)

Employee: “Have a good day.”

Me: “Thanks. You, too.”

Employee: “I’m sorry, what did you say?”

Me: “I said thanks. You have a good day, too.”

(He smiles and seems more cheery. Later on, I’m waiting at the front of the ride for my mom to get my sister in her stroller, and the same employee sees me.)

Employee: *walks over* “Hey, you’re the super nice kid!”

(He proceeds to write a fast-pass out for my whole family to use at any ride, any time, as well as giving everyone in my party cool little “driver’s licenses.”)

Me: *surprised* “Thank you so much!”

Employee: “No problem.” *to my mom* “He’s a good kid.”

(The employee, whose name I noticed was Raul, walked off. Wherever you are, Raul, I want to thank you for showing me that manners still matter!)

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